Light Bulb; Problem Solving - Eureka 4870 series Owner's Manual

ENGLISH

Problem Solving

CAUTION: Turn off the switch and unplug the electrical cord before servicing.
Problem
Motor will not start.
Motor suddenly stops.
Does not clean the carpet or floor.
No suction at the end of the hose.
Headlight not working.
Noise from the brushroll area.
Cleaner is hard to push.
Brushroll will not turn.
Dirt Alert red light will not go off.
Dirt Alert red light will not come on.
Cleaning height knob will not turn.
Bag cover will not shut or close.
18
Cause
Electric Plug
Thermal Cut Off
Disposable Dust Bag
and Filter(s)
Belt
Brushroll
Hose
Brushroll Control
Cleaner Height Setting
Disposable Dust Bag
and Filters
Hose
Hose/Floor Selector

Light Bulb

Brushroll
Belt
Cleaner Height Setting
Belt
Brushroll On/Off
Belt
Brushroll On/Off
New carpet fibers.
Dirt sensor is
not working.
Cleaner Height Setting
No paper bag.
Solution
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
• Refer to page 10.
• Change the bag. Hint: If picking up fine dust, the bag may not
look full, but a fine substance tends to reduce suction when it
blocks the airflow through the paper bag and filter(s). Make
sure the dust bag is installed properly. Make sure bag cover is
installed properly.
• Replace a cut, or out of shape belt.
• Clean hair and thread from bristles and end cap area.
Replace brushroll if bristles are worn.
• Remove any clogs from the hose that restrict the airflow.
• For carpet cleaning make sure brushroll control lever is in
carpet position and the hose/floor selector is on floor
selection.
• For hard floor cleaning, make sure brushroll control is in
hard floor position and hose/floor selector is on floor
selection.
• Change the bag. Hint: If picking up fine dust, the bag
not working may not look full, but a fine substance tends
to reduce suction when it blocks the airflow through the
paper bag.
• Check the filters and clean or replace if necessary.
• Remove any clogs from the hose that restrict the airflow.
• Check both ends of the hose. (See pages 12-13)
• Remove any clogs from the clear tubes that restrict the
airflow. Check hose/floor selector setting.
• For above floor cleaning, make sure hose/floor selector is
on hose.
• Replace light bulb.
• Remove base plate and clean debris from the brushroll area.
• Replace a cut or out of shape belt.
• Turn adjustment knob to a higher position. Hint: Put handle
in operating position. Tilt the cleaner back to raise the front
wheels off floor. Then turn the knob.
• Replace a cut or out of shape belt.
• Flip brushroll control lever to carpet position.
• Replace cut or out of shape belt.
• Flip brushroll control lever to carpet position.
Note: Brushroll is not supposed to turn while the
vacuum is in the upright position.
• Over time loose new carpet fibers will diminish and will not
trip the dirt alert sensors.
• Call 1-800-282-2886 8 a.m. to 7:30 p.m. (CST),
Monday - Friday and 10 a.m. - 6:30 p.m. (CST) Saturday
for the nearest authorized Eureka service center.
• Hint: Put handle in operating position. Tilt the cleaner back
to raise the front wheels off floor. Then turn the knob.
• A paper bag must be properly installed for the bag cover
to close.