Placing A Call On Hold - Avaya 1220 User Manual

can also redirect the new call, decline the new call, transfer the new call,
or ignore the new call. For more information, see
page 101.

Placing a call On Hold

Use the Hold feature when you are talking to one contact and want to
perform another action, such as answer a new incoming call, transfer a
call, or initiate a new call. You can have a number of calls on hold at the
same time.
To place a call on hold:
Figure 21 on page 155
is placed on hold.
Figure 21: Call On Hold
1. Press the
The LCD on hold icon flashes beside the
line on hold.
shows the IP Deskphone display area when a call
While on an active call
"Receiving a call" on
Hold fixed key.
155