Making An Emergency Call - Avaya 1220 User Manual

Accessing the Avaya 1220 IP Deskphone
about logging off when the IP Deskphone has multiple users, see
"Logging out" on page

Making an emergency call

You can use the Avaya 1220 IP Deskphone to make an emergency call to
the Public Safety Answering Point (PSAP) from any accessible screen
without logging on.
When you pick up the handset, press the handsfree button or headset
button without logging on, a message "Emergency calls only" appears,
and the Avaya 1220 IP Deskphone can only be used to make an
emergency call. All context-sensitive soft keys and feature keys are blank
and unusable except for the second context-sensitive soft key which
allows you to switch between numeric and alphabetic characters. If you
hang up before the connection is established, the Avaya 1220 IP
Deskphone returns to the initial state. After the connection is established,
the call can be disconnected only by an operator. If you hang up after the
connection has been made, the IP Deskphone switches to loudspeaker. If
the loudspeaker is already on, and you press the hang up button, nothing
happens. The call is not disconnected.
When you make an emergency call, the location of the IP Deskphone is
forwarded to the PSAP.
Note: When the IP Deskphone is waiting for the user to log on or it is
blocked by a screen saver, you can still make an emergency call. If
you pick up the handset, a message "Emergency calls only" appears
and the IP Deskphone can be used for making only emergency calls.
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