Solving Printer Problems - HP Z1 G2 Maintenance And Service Manual

Problem
Sound occurs
intermittently.
Workstation appears to
be locked up while
recording audio.
The optical S/PDIF output
does not work.
Audio over DisplayPort is
not working.
Audio input does not
work.

Solving printer problems

Problem
Printer does not print.
Printer does not turn on.
Cause
Processor resources are being
used by other open
applications.
The hard drive might be full.
S/PDIF is not the default
audio output device.
Either the monitor does not
support audio, or DisplayPort
is not the default audio
output.
The wrong device is set as the
default audio input.
Cause
Printer is not turned on and online.
The correct printer driver for the
application is not installed.
If you are on a network, you might
not have made a connection to the
printer.
Printer might have failed.
The cables might not be connected
properly.
Solution
Shut down all open processor-intensive applications.
1. Before recording, be sure there is enough free space on the
hard drive.
2. Try recording the audio file in a compressed format.
1. Go to Control Panel > Sound.
2. On the Playback tab, select Digital Output (S/PDIF).
3. Click Set Default.
1. Go to Control Panel > Sound.
2. On the Playback tab, select the DisplayPort monitor. (If there is
no monitor audio device listed, the monitor does not support
audio).
3. Click Set Default.
1. Go to Control Panel > Sound.
2. On the Recording tab, select the appropriate input.
3. Click Set Default.
Turn the printer on and be sure it is online.
1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\> [printer port]
Replace printer port with the address of the printer used.
If the printer works, reload the printer driver.
Make the proper network connection to the printer.
Run printer self-test.
Troubleshooting scenarios and solutions
Solution
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