Yealink SIP-T21 E2 User Manual page 172

User Guide for the SIP-T21(P) E2 IP Phone
6. Click Export to open the file download window, and then save the file to your local
system.
You can also export the system log to a syslog server. Contact your system administrator
for more information.
Note
It is recommended to reset the syslog level to 3 after exporting the system syslog.
How to export all diagnostic files?
We may need you to provide three types of diagnostic files (including PCAP trace,
system log and BIN configuration file) to help analyze your problem. You can export
these files at a time.
To export all diagnostic files via web user interface:
1. Click on Settings->Configuration.
2. Click Start to begin capturing signal traffic.
The system log level will be automatically set to 6.
3. Reproduce the issue.
4. Click Stop to stop the capture.
The system log level will be reset to 3.
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