Troubleshooting Checklist; Images Not Transferred; Although Images Are Transferred; Other Problems - Hamamatsu Photonics C9100-02 Instruction Manual

12. TROUBLESHOOTING CHECKLIST

If an abnormality occurs, look up the possible causes in the following tables and, if
necessary, report the details to Hamamatsu subsidiary or local distributor.

12-1 IMAGES NOT TRANSFERRED

Cause
Cables not fully connected.
Proper command not transferred to the camera.
Short in cables.

12-2 ALTHOUGH IMAGES ARE TRANSFERRED

(1) Scratches or discoloration visible on the screen
Cause
Dirty lens.
Front glass of camera dirty.
(2) Image is blurred
Cause
Incorrect back focus.
Dirty CCD chip.
(3) Only dark, shaded images output
Cause
Lens mount cap left on.
Too little light.
Too much light.
EM gain set too low.
EM gain set too high.
(4) All images overflowing
Cause
Too much light.
EM gain set too high.
(5) Noise in image
Cause
Noise introduced from exterior.
Poor connection of internal components.
Bad circuitry.

12-3 OTHER PROBLEMS

(1) Buzzer
Cause
The blowhole is covered.
CAUTION
Measures
Wipe lens
Wipe with gauze dampened with alcohol.
Measures
Contact Hamamatsu subsidiary or
distributor.
Measures
Remove the cap
Adjust amount of light
Adjust gain
Measures
Reduce amount of light.
Lower gain
Measures
Find and remedy problem
Contact Hamamatsu subsidiary or
distributor
Measures
Do not block ventilation openings
•
The abnormal high temperature inside the camera makes the beep. Then
turn off the power supply immediately.
Measures
Reconnect
Reconfirm command
Replace cable
C9100-02 Ver.1.7
Chapter
7
Chapter
Chapter
16
Chapter
Chapter
Chapter
16
Chapter
15