CONSUMER CARE TECHNICAL L-83 EDUCATION GROUP PRESENTS 2008 24” FRONT-LOADING AUTOMATIC WASHER Model WFC7500VW0 JOB AID Part No. 8178738...
FORWARD This Whirlpool Job Aid, “2008 24" Front-Loading Automatic Washer” (Part No. 8178738), pro- vides the In-Home Service Professional with information on the installation, operation, and ser- vice of the 2008 24" Front-Loading Automatic Washer. For specific information on the model being serviced, refer to the “Use and Care Guide,”...
GENERAL WASHER SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER W F W 7 5 00 BRAND W = WHIRLPOOL ACCESS F = FRONT LOAD T = TOP LOAD PRODUCT W = WASHER SERIES 5=Whirlpool Leap 6=Oasis 7=24" Front Load 8=Mid Line Front Load...
SPECIFICATIONS Model Number WFC7500VW0 Model Description Front Load Washer Color White Capacity (IEC Equivalent) Temperature Control Thermist Heater Sensors Suds Sensor, NTC (Thermistor), Water Level Sensor Tumble Speed Variable Spin Speed 1200 RPM Maximum Motor Variable Speed; 1/3 HP Voltage...
INSTALLATION INFORMATION INSTALLATION REQUIREMENTS TOOLS AND PARTS Alternate parts Gather the required tools and parts before If You Have You Will Need to Buy starting installation. The parts supplied are in Laundry tub or Sump pump system (if not already the washer drum.
Stack Kit Installation Clearances Are you planning to stack your washer and • The location must be large enough to allow dryer? To do so you will need to purchase a the washer door to be fully opened. Stack Kit. •...
Recommended installation spacing for re- 48 in. cessed or closet installation, with or with- (310 cm out a pedestal 3" (7.6 cm) The dimensions shown are for the recom- mended spacing. Recessed area or closet installation 3" (7.6 cm) 3" (7.6 cm) 48 in.
DRAIN SYSTEM Laundry tub drain system (view C) The laundry tub needs a minimum 20 gal. The washer can be installed using the stand- (76 L) capacity. The top of the laundry tub must pipe drain system (floor or wall), the laundry be at least 30˝...
ELECTRICAL REQUIREMENTS GROUNDING INSTRUCTIONS WARNING For a grounded, cord-connected washer: This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resis- tance for electric current. This washer is equipped with a cord having an equip- Electrical Shock Hazard ment-grounding conductor and a ground-...
INSTALLATION INSTRUCTIONS REMOVE TRANSPORT SYSTEM Close the bolt holes with the 4 transport bolt hole plugs. WARNING NOTE: If the washer is to be transported at a later date, call your local service center. Excessive Weight Hazard To avoid suspension and structural damage, Use two or more people to move and your machine must be properly set up for re- install washer.
Clear the water lines NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record Run water through both faucets and in- hose installation or replacement dates on the let hoses, into a laundry tub, drainpipe or hoses for future reference.
LEVEL THE WASHER To keep drain water from going back into the washer: Properly leveling your washer avoids exces- • Do not straighten the drain hose, and do sive noise and vibration. not force excess drain hose into standpipe. Check the levelness of the washer by Hose should be secure, but loose enough placing a level on the top edge of the to provide a gap for air.
COMPLETE INSTALLATION WARNING Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See “Electrical Requirements,” page 2-5. Check to be sure all parts are now in- Electrical Shock Hazard stalled. If there is an extra part, go back through the steps to see which step was Plug into a grounded 3 prong outlet.
PRODUCT OPERATION FEATURES AND BENEFITS SPIN SPEEDS The front-loading high efficiency washer was designed to conserve resources and lower your This washer automatically selects the spin water and energy bills. The washer is designed speed based on the cycle selected. to determine and then provide the amount of DYNAMIC BALANCE water needed for the best performance.
WASHER USE STARTING THE WASHER The following is a guide to using the washer. Please refer to specific sections of this manual WARNING for more detailed information. Do not store laundry products on the top sur- face of this washer. Vibration is normal during operation.
USING THE PROPER DETERGENT check under the rubber rim at the front of the tub for small items. Use only High Efficiency detergents. The pack- Close the washer door by pushing it firmly age for this type of detergent will be marked until the lock clicks.
To begin the wash cycle later Select To fill dispenser compartments DELAY WASH until the desired delay time Pull out the dispenser drawer. (in hours) is displayed. Select START. The Add the desired laundry products to the countdown to the wash cycle will show in proper compartment.
CHANGING CYCLES AND OPTIONS • Follow the manufacturer’s instructions to determine the amount of detergent to use. Not all Options are available with all Cycles. NOTE: Overfilling could cause an oversudsing Cycles and Options can be changed anytime condition. before START is selected. Chlorine bleach compartment To stop a cycle and select a new cycle (Letter C in Dispenser Illustration)
Cycles Sensing The washer automatically weighs items then Wash Cycles adjusts the Estimated Time Remaining, based Choose Wash Cycles by rotating the Cycle se- on the cycle selected. lector knob to the desired cycle. The indicator Cycle Complete light for the cycle selected will illuminate. Each cycle is designed for different types of fabric The Cycle Complete status light stays on for 1 and soil levels.
Preset Cycle Settings Delicate Each cycle has a preset Cycle Time and WASH/ Use this cycle to wash sheer fabrics and lin- RINSE TEMP. The preset settings provide gerie. This cycle has low-speed spin for gentle the recommended fabric care for the selected fabric care.
OPTIONS AND MODIFIERS Heavy Duty You can customize your wash by adding op- Use this cycle to wash loads of sturdy, colorfast tions to your cycle selections. Not all Options fabrics and Heavy soiled garments. This cycle are available with all cycles. combines a longer wash time and high-speed spin to shorten drying times.
Prewash Temperature Guide Prewash is an 18-minute soak phase that is Temperature Guide added before the main wash. During prewash, Wash Water Temperature Suggested Fabrics there is only a small amount of tumbling. Whites and pastels Heavy soils Extra Rinse WARM Bright colors An extra rinse can be used to aid in the removal...
LAUNDRY GUIDE Refer to the chart below for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these washer cycles. Delay Pre- Extra Wrinkle Extended Gentle Wash wash Rinse* Release* Spin Spin Normal Normally soiled cotton and linens...
WASHER CARE CLEANING THE WASHER NOTES: • Read these instructions completely before Cleaning the Door Seal/Bellow beginning the cleaning process. Open the washer door and remove any • If necessary, the cleaning cycle may be inter- clothing or items from the washer. rupted by pressing the CANCEL/DRAIN but- Inspect the gray colored seal/bellow be- ton.
WATER INLET HOSES • Press START to cancel the failure code. Press and hold CANCEL/DRAIN for 3 sec- Replace inlet hoses after five years of use to onds to unlock the door manually. It will reduce the risk of hose failure. Periodically in- take approximately 1 minute for the door to spect and replace inlet hoses if bulges, kinks, unlock.
To transport the washer: WARNING If washer will be moved during freezing weather, put in 1 qt (1 L) of R.V.-type antifreeze in the drum. Run washer on a Drain/Spin cycle. Unplug the power cord. Disconnect the drain hose from the drain Electrical Shock Hazard system and attach to rear panel clips.
TROUBLESHOOTING WASHER & COMPONENTS “F” Variables [F01 - F30] (Electrical Prob- lem) ERROR CODES Switch knob or press and hold START to cancel the cycle. An error code may be shown in the Estimated Remaining display. Check the list below Select DRAIN/SPIN if there is excessive for potential problem and troubleshooting water in the washer.
washer drum. This is normal. • Is the fabric softener dispenser clogged? • Were the 4 shipping bolts in the back of Clean the fabric softener dispenser. See the machine removed? “Washer Care,” page 3-12, for details. See “Remove Transport System,” page 2-6.
WASHER OPERATION • Is the washer door firmly shut? The door must be closed during operation. WASHER WON’T RUN, FILL, RINSE, OR • Are the shipping bolts removed? TUMBLE; WASHER STOPS All four shipping bolts must be removed for proper operation of the washer. WARNING •...
good cleaning results. You will see little or • Did you wash a large load in a gentle or no water splashing in this washer. This is Delicate cycle? normal. When using the Quick Wash or Delicate cycles, you should use small loads. This •...
• Do you have hard water? LOAD IS WRINKLED, TWISTED, Use more detergent for washing heavy soils TANGLED in cold or hard water. • Did you unload the washer promptly? • Is the water colder than 60°F (15.6°C)? Unload the washer as soon as it stops. Wash water colder than 60°F (15.6°C) may •...
COMPONENT ACCESS This section instructs you on how to service each component inside the 2008 24" Front-Loading Automatic Washer. The components and their locations are shown below. COMPONENT LOCATIONS Water Inlet Valves Line Filter Detergent Dispenser Pressure Switch Basket Tub Assembly Motor Control Unit Drive Motor...
REMOVING THE CONSOLE, THE TOUCHPAD/LED ASSEMBLY AND CENTRAL CONTROL UNIT To remove the console: WARNING a) Pull the detergent dispenser drawer out as far as it will go, then press down on the release tab, and remove the drawer from the unit. Dispenser Drawer Electrical Shock Hazard Release Tab...
d) Press the locking tab on the right rear side of the console outward, and re- lease the console. Touchpad/LED Assembly Locking Tab To remove the central control unit: e) Disconnect wire harnesses from cen- a) After removing touchpad/LED assem- tral control unit, touchpad/LED assem- bly.
REMOVING THE WATER INLET VALVE WARNING Depress Locking Tab Hot Water Cold /Bleach Inlet Valve Inlet Valve Solenoid Terminal Electrical Shock Hazard Holder Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
REMOVING THE PRESSURE SWITCH Press and release the two wire connec- WARNING tor locking arms and pull the connectors off the pressure switch. Pull the pressure hose off the pressure switch fitting. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
REMOVING THE LINE FILTER & POWER SUPPLY CORD c) Disconnect the three wire connectors WARNING from the line filter. NOTE: Press and re- lease the locking arm on the 2-wire con- nector to disconnect it from the filter. Line Filter Wire Electrical Shock Hazard Connectors Disconnect power before servicing.
c) Pull the washer away from the wall far enough to access the power supply cord on the rear panel. d) Remove hex head screw to release power supply cord strain relief. Power Supply Hex Head Cord Strain Relief Screw d) Remove power supply cord strain re- lief and remove power cord.
REMOVING THE DETERGENT DISPENSER ASSEMBLY WARNING Loosen the clamps and remove the water supply tubes from the detergent dispenser. Note: Take note of hose orientation for reinstallation. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
REMOVING THE FRONT PANEL ASSEMBLY Using a small screwdriver or a pair of WARNING long-nosed pliers, pull the tension spring on the retaining wire out from around the front of the bellows, and remove the wire. Electrical Shock Hazard Retaining Wire Disconnect power before servicing.
Close the washer door. Remove the three hex-head screws from the bottom of the front panel and remove the panel from the unit. Front Panel Bottom Screws 4-10...
REMOVING THE DOOR SWITCH, DOOR LOCK ASSEMBLY AND THE BELLOWS Using a small screwdriver or a pair of WARNING long-nosed pliers, pull the tension spring on the retaining wire out from around the front of the bellows, and remove the wire.
c) Close the washer door. To remove the bellows: d) Remove the three hex-head screws a) Remove the two screws from the door from the bottom of the front panel and switch assembly and door lock assem- remove the panel from the unit. bly (see the photo in step 7b).
REASSEMBLY NOTE: When you reinstall the d) Remove the bellows retaining clamp bellows, be sure to position the “weep holes” from around the bellows. at the bottom, as shown below. Remove Bellows Retaining Clamp e) Pull the bellows off the front of the tub.
REMOVING THE DRAIN PUMP Loosen the clamp and remove the pump- WARNING to-tub hose from the drain pump. Loosen the clamp and remove the pump- to-drain hose from the drain pump. REASSEMBLY NOTE: When you reconnect the pump to tub hose, align the tab(s) with the marks on the drain pump.
Depress the tab on the wire connector and disconnect the wire connector from the terminals. Remove the wires from the clip, and re- move the drain pump from the washer. Wire Clip Wire Connector 4-15...
REMOVING THE ECO VALVE Pull the pressure hose off the air trap that WARNING is connected to the pump-to-tub/ECO valve hose. Loosen the clamps at both ends of the pump-to-tub hose, and pull the hose/ ECO valve off the tub and drain pump. Electrical Shock Hazard Disconnect power before servicing.
REMOVING THE MOTOR CONTROL UNIT Unclip wire harness from motor controller WARNING holders. Remove the wire tie from the cover. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Harness Holder Failure to do so can result in death or electrical shock.
Slide the motor controller back and out 10. Rotate motor controlller and release tab the front. to one rear wire connector. Pry with screwdriver the wire cover to ex- pose wire connectors. Motor Control Unit Wire Cover Motor Control Unit Wire Connector 11.
REMOVING THE TEMPERATURE SENSOR Loosen the 10 mm nut and pull the tem- WARNING perature sensor out of mounting bracket. 10 mm Nut Electrical Shock Hazard Disconnect power before servicing. Pull Temperature Replace all parts and panels before Sensor Out Of operating.
REMOVING THE DRIVE BELT AND MOTOR WARNING Lift Rounded End & Slide Cover Off Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. 4 Shipping Bolt Failure to do so can result in death or Hole Covers electrical shock.
To remove the drive belt, pull out on e) Rotate the motor down and pull it to- the belt, and turn the basket drive pulley ward you so the bracket studs are out until the belt slides off (see the top right of the tub mounting holes, and remove photo).
REMOVING THE BASKET DRIVE PULLEY Use a large screwdriver and lock the pul- WARNING ley, then remove the 15/16˝ nut from the drive pulley. Basket Drive Pulley Electrical Shock Hazard Disconnect power before servicing. 18 mm Nut Replace all parts and panels before operating.
REMOVING THE TUB AND BASKET Remove the four hex-head screws from WARNING the front frame and remove the frame. Front Frame Screws Electrical Shock Hazard Remove the three 13mm bolts from the bottom front weight, then remove the Disconnect power before servicing. weight from the washer.
10 Remove the two 13mm bolts from the top rear weight, then remove the weight from the washer. Pump-To-Tub Hose REASSEMBLY NOTE: When removing top rear weight leave ridgid vent attached to it. 13mm Bolts 14. Remove the rear panel (see page 4-20 11.
18. Remove the drive motor from the tub (see page 4-20 for the procedure). 19. Remove the temperature sensor and heater from the tub (see page 4-19 for the procedure). 20. Release the two motor control unit wiring standoffs from the tub. Squeeze in on the Turn Shock standoff tabs to release the standoffs.
b) Remove the flat nuts from the tub. Rear Half Of Tub Remove Flat Nuts c) Mark the edges of the tub clamps with a pencil to make it easier to reinstall later. d) Use a large flat-blade screwdriver and pry off the tub clamps.
24. To replace the tub gasket, pry the gas- ket out of the slot, and remove it. NOTE: The basket hub is molded into the rear half of the tub. If it is worn and needs to be replaced, replace the rear half of the tub.
COMPONENT TESTING • Check all connections before replacing Before testing any of the components, perform components, looking for broken or loose the following checks: wires, failed terminals, or wires not pressed • Control failure can be the result of corrosion into connectors far enough.
INLET HOT WATER VALVE To check the inlet hot water valve solenoid at the CCU, perform the following steps. SOLENOID Unplug washer or disconnect power. Disconnect the inlet hot water valve so- lenoid connector VHF3 (see page 4-5) from the CCU. Set the ohmmeter to the R X 100 scale.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To check the pressure switch at the CCU, per- PRESSURE SWITCH form the following steps. Safe Level Unplug washer or disconnect power.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To check the line filter at the CCU, perform LINE FILTER the following steps. Unplug washer or disconnect power.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOOR SWITCH Door Switch 1 2 1 2 SET2 Temperature Sensor Door Switch Pressure switch Input low voltage Disconnect the door switch connector DU3 (see page 4-5) from the CCU.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To check the drain pump at the CCU, perform DRAIN PUMP the following steps. Unplug washer or disconnect power.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To check the temperature sensor at the CCU, TEMPERATURE SENSOR perform the following steps. Unplug washer or disconnect power.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRIVE MOTOR Refer to page 4-23 for the procedure for ac- cessing the drive motor. Unplug washer or disconnect power.
DIAGNOSTICS & TROUBLESHOOTING DIAGNOSTICS DIAGNOSTIC GUIDE • A potential cause of a control not functioning is corrosion on connections. Observe Before servicing, check the following: connections and check for continuity with • Make sure there is power at the wall an ohmmeter.
FAILURE CODES WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE AFFICHAGE NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED Water level is not reached within a defined time in normal wash cycle.
NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED Water level is not reached within a variable time (EEPROM parameter) in whirlpool factory test Possible Causes/Procedure If there is no water in the unit: Make sure that both valves at the water source(s) are turned on all the way.
7. Check the drive motor for powered rotations. DOOR LOCK ERROR Failed attempts to lock the door within 10 seconds. This error code is only shown in whirlpool factory test. Possible Causes/Procedure Door lock mechanism is broken or removed from door.
SERIAL COMMUNICATION ERROR The communication between the Central Control Unit (CCU) and the user interface board (UI) cannot be sent correctly. Possible Causes/Procedure 1. Run Quick Diagnostics Test to check the User Interface boards and motor. 2. Unplug washer or disconnect power. 3.
PUMP DRIVE SYSTEM ERROR When the connection between pump and the Central Control Unit (CCU) is lost during cycle drain Possible Causes/Procedure 1. Verify CCU operation by running a Quick Diagnostic Test or any cycle. 2. Unplug washer or disconnect power. 3.
SUDS LOCK (OVERDOSE OF DETERGENT DETECTED DURING THE WASH CYCLE) If suds are detected continuously by the pressure switch during drain or spin, washer will enter Suds Detection mode. The washer will fill with 3/4 gallon (2.67 Liters) of water, then rest for 10 minutes with no tumbling. Washer will then drain. If error occurs during spin cycle, the unit will then start spinning.
DIAGNOSTIC TEST 4. Upon release, and after door locked, all console LED lights will turn ON except The two test modes contain three modes of option LED. operation. Test modes: • Universal test mode, with additional user interface test at the beginning. •...
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. UNIVERSAL DIAGNOSTICS TEST NOTES: • To cancel out of this mode rotate the selector knob. (This exits you out of the program.) •...
Starting Quick Test Mode NOTES: Please ensure that current machine status is in All of the steps below must be done in sequence PROGRAM (SELECTION) mode. Otherwise, in order to reach the Diagnostic Test. This please follow the instructions below to bring it executes the automatic test but does not run back to PROGRAM (SELECTION) mode.
WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. QUICK DIAGNOSTICS TEST NOTES: • To cancel out of this mode rotate the selector knob. (This exits you out of the program.) •...
ELECTRONIC ASSEMBLIES - REMOVAL OR REPLACEMENT WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To remove LED assembly: IMPORTANT: Electrostatic (static electricity) discharge may cause damage to electronic 1.
TROUBLESHOOTING GUIDE WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. PROBLEM POSSIBLE CAUSE/TEST NOTE: Possible Cause/Tests must be performed in the sequence shown for each problem. 1.
1. Check drive motor. MOTOR OVERHEATS 2. Unplug washer or disconnect power. 3. Check wire harness connections. 4. Check drive belt. 5. Plug in washer or reconnect power. 6. Check for obstruction between the spin basket and the outer tub. 1.
PRODUCT SPECIFICATIONS WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174...