Copying Errors; Pc Printing Errors [Cd]; Scanner Errors [Cd] - Muratec MFX-1350 User Manual

Copying errors

Symptom
Cannot make a copy
Copy quality is poor
* The document glass is available only for the MFX-1350/MFX-1330.

PC printing errors [CD]

Symptom
Cannot print from your
computer
Printing is too slow
Print quality is poor
The printing option does not
effect for the printouts.

Scanner errors [CD]

Symptom
Cannot scan a document
"Muratec Color TWAIN Scanner"
does not appear in the list of the
available scanner device on your
application software.
Cannot retrieve the scanned
document from the scan box.
Scanned image looks dirty
* The document glass is available only for the MFX-1350 /MFX-1330 .
Suggested solutions
• Make sure that the machine is in copy mode. If not, change to the copy mode by
<
pressing
4 4
copy fax scan
• Make sure that the document is loaded correctly.
If placing the document on the document glass, the side to be copied should be face
down*. If placing the document in the ADF, the side to be copied should be face up.
See "Print quality problems," on page 12-22.
Suggested solutions
• The USB cable is not connected properly.
Check the cable connection.
• The port setting is incorrect.
Check the printer port setting in your computer.
• The printer driver may not be installed properly.
Reinstall the printer driver.
• Computer may not have enough memory.
Install more RAM in your computer.
• The print job is large or complex.
The machine takes a lot of times when printing a large print jobs. Please wait
until the machine finishes the job.
See "Print quality problems," on page 12-22.
Some software applications will overwrite the option set on the printer property page.
Choose your printing options from the application.
Suggested solutions
• The TWAIN driver may not be installed properly.
Reinstall the printer driver.
• The TWAIN driver may not be installed properly.
Reinstall the printer driver.
• Make sure a scanning application is installed on your computer.
• The USB cable is not connected properly.
Check the cable connection.
• The TWAIN driver may not be installed properly.
Reinstall the printer driver.
• The document glass or ADF glass may be dirty.
*
Clean the glass (see page 12-2.)
• Change the scanning contrast by pressing <Contrast>.
• Change the scanning resolution by pressing <Doc. Resolution>.
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