True Fitness ES900 Owner's Manual

True Fitness ES900 Owner's Manual

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* Assembly Guide & Warranty Card Included
ES900 TREADMILL
OWNER'S MANUAL
Revision 100214

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Summary of Contents for True Fitness ES900

  • Page 1 * Assembly Guide & Warranty Card Included ES900 TREADMILL OWNER’S MANUAL Revision 100214...
  • Page 2 ES900 TREADMILL OWNERS MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up to date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals IMPORTANTE: Todos los productos mostrados son prototipos.
  • Page 3 ES900 TREADMILL OWNERS MANUAL Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and residential markets.
  • Page 4: Table Of Contents

    ES900 TREADMILL OWNERS MANUAL TABLE OF CONTENTS : Chapter 1: Safety Instructions Chapter 4B: Escalate Operation Safety Instructions Escalate Overview Use of Safety Key Console Navigation Space Requirements TV Controls Grounding Instructions iPod® Integration Power Requirements Bluetooth Audio Warning Decals...
  • Page 5: Chapter 1: Safety Instructions

    Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of shock if the treadmill malfunctions. Your treadmill is equipped with an electrical cord, which includes an equipment grounding conductor and a grounding plug.
  • Page 6 CHAPTER 1: SAFETY INSTRUCTIONS WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions: • This appliance should never be left unattended when plugged in. • Do not use any type of extension cord with this product. •...
  • Page 7 CHAPTER 1: SAFETY INSTRUCTIONS CAUTION (continued): • Use correct ergonomic positioning while running on treadmill. • Do not allow animals on or near the equipment while in operation. • Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side handrails should be grabbed and the user should place his/her feet on the side platforms.
  • Page 8: Use Of Safety Key

    CHAPTER 1: SAFETY INSTRUCTIONS USE OF SAFETY KEY (E-STOP): • Attach the safety clip to your clothing before each workout and when treadmill is in use. (See Fig 2) • Attach the magnetic key to the treadmill console assembly SPACE REQUIREMENTS: SPACE REQUIREMENTS: TRUE’s recommendation is to leave a minimum of 20”...
  • Page 9: Grounding Instructions

    CHAPTER 1: SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.
  • Page 10: Power Requirements

    CHAPTER 1: SAFETY INSTRUCTIONS Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 11: Warning Decals

    CHAPTER 1: SAFETY INSTRUCTIONS WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing To replace any worn or missing warning decals contact TRUE FITNESS by visiting www.truefitness.com or contact customer service at 800-883-8783. COMPLIANCES: This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com...
  • Page 12: Chapter 2: Assembly Instructions

    CHAPTER 2: ASSEMBLY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS Read and understand all instructions and warnings prior to use. • • Obtain a medical exam before beginning any exercise program. If at any time during exercise you feel faint, dizzy, or experience pain, stop and consult your physician. •...
  • Page 13: Pre-Assembly Checklist

    CHAPTER 2: ASSEMBLY INSTRUCTIONS PRE-ASSEMBLY CHECK LIST: Item Description Console Rack Frame Pedestal - Left Pedestal - Right Handrail - Left Handrail - Right Pivot Trim Cover - Left Pivot Trim Cover - Right Lower Console Rack Cover Hand Grip Assembly - Left Hand Grip Assembly - Right Console Mast Rear Console Cover...
  • Page 14 CHAPTER 2: ASSEMBLY INSTRUCTIONS PRE-ASSEMBLY CHECK LIST (continued): Item Description Item Description Spring washer3/8˝ Round Philips screwM5xP0.8x60 Bolt 3/8˝-16x140mm WasherØ6xØ19x1.5t Bolt 3/8˝-16x20mm Screw M5xP0.8x20 O ring Motor Cover Plug Outer tooth washer M8 Screw 1/4˝-20UNFx16mm Truss hex screw 5/16˝-24x38mm Spring washer1/4˝ Screw 1/4˝-20x20mm Bolt 5/16˝-24x16mm Round Philips screwM4xP0.7x12...
  • Page 15: Assembly Steps

    CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS: CAUTION: • Use caution when assembling treadmill. Unpacking and assembling of this treadmill is a two person task. • Remove all treadmill components from packaging. Step 1 Remove Motor Cover: a) Remove the screw (o) and washer (n) from the motor cover and set to the side. b) Remove the motor cover from the treadmill frame (B) Fig.
  • Page 16 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 2 Pedestal Installation: a) Place a section of cardboard onto right straddle cover as shown in Fig 2-1. Remove twist tie from cable bundle. b) Install Pedestal – R (D) into Frame (B) rotated down as shown in Fig. 2. This position will help prevent cable damage.
  • Page 17 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Important Display Specification: Verify on customer product order what type of display will be installed on this treadmill. Listed below are the four display options for this series of treadmill. Find the correct Display Option for assembly and follow frame cable routing (step 3) directions for either section 3-2A or 3-2B and for console cable connections (step 12) follow section 12A or 12B Transcend Transcend...
  • Page 18 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 3-1 Frame Cable Connections: a) Route the cables exiting from Pedestal – R into cable restraints and secure with two O-rings (d) as shown in Fig. 3-1-1 to the left. Eliminate any slack in cables to ensure they are not pinched when pedestals are upright.
  • Page 19 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 3-2A Frame Cable Connections: *TOUCHSCREEN CONSOLES & 15” TFT CONSOLES ONLY a) Place Auxiliary Power Supply (included in console box), in motor area floor location shown in picture 3-2A-1 b) Connect TCPS Power Supply AC connector (large connector w/ 3 pins) into Auxiliary Power Supply as shown in picture.
  • Page 20 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 3-2A Frame Cable Connections (continued): *TOUCHSCREEN CONSOLES & 15” TFT CONSOLES ONLY f) Route the CTRL cab le through the cutouts in both incline tower plates as shown in Picture 3-2A-4. Route CTRL Cable Here 3-2A-4 g) Connect the CNTRL cable to the lower control board as...
  • Page 21 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 3-2B Frame Cable Connections: *9”TFT CONSOLES ONLY a) Ensure the AUXPS cables that are attached to the CTRL cable are firmly connected as shown in picture 3-2B-1. Ensure Connection 3-2B-1 b) Route the CTRL cab le through the cutouts in both incline tower plates as shown in Picture 3-2B-2.
  • Page 22 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Frame Cable Routing Diagram: Once all parts of step 3 are complete, the treadmill frame wiring should resemble the diagram below. Touchscreen & 15” TFT Console 9” TFT Console: COAX & Network Cable COAX &...
  • Page 23 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 4 Pedestal Hardware and Motor Cover: a) Rotate Pedestal – R (D) upright as shown in Fig 4. b) Using 5/16 inch hex key, install, but do not tighten, two per side of Bolt 3/8-16 UNC x 5-1/2 (b) and Washer 3/8 Split (a) into front of Frame as shown in Fig.
  • Page 24 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 5 Hand Grip Assemblies: Connect the wires coming from the bottom of the hand grip assemblies (J, K) to the corresponding wires located in the pedestal arms (D, C) as shown in figure 5-1. Secure the hand grip assemblies (J, K) to the pedestal arms (D, C) with four screws (q) and four spring washers (r) on each side.
  • Page 25 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 6 Console Rack and Secure Pedestals: a) Install Console Rack (A) onto Pedestals R & L by resting Console Rack tubing on top of Pedestal tubing cradles. NOTE: Force may need to be applied to the inside of the pedestals (C, D). Spreading the pedestals apart helps to ensure accurate console rack placement.
  • Page 26 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 7 Console Mast: a) Insert the console mast (L) into the console rack and secure it with 4 screws (s) and 4 spring washers (t), but do not tighten the screws completely until they have all been installed. Fig.
  • Page 27 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 8 Console Rack Cable Connections and Lower Cover Installation: Connect all wires from the right pedestal arm to the wires from the upper console rack cover (A) as shown in figure 9-1(all cables will be connected regardless of console option). *Do not over torque the coax TV cable.
  • Page 28 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 9 Handrail & Pivot Trim Installation: a) Insert Handrails (E, F) into Pedestals by slightly rotating Handrail and pushing front rubber lip of Handrail under the Pedestal plastic. b) Secure Handrails with bolts (g, 2 per side). c) Install Pivot Trim Left &...
  • Page 29 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 10 Safety Key: a) Safety key and attachment cord are wrapped around plate during shipping. b) Unwind safety key and cord from plate. c) Attach Safety Key magnet to front of console rack as shown below. d) Attach Safety Key clip to plate located on Console Rack (when not working out).
  • Page 30 CHAPTER 2: ASSEMBLY INSTRUCTIONS Step 11 Decline Foot Assembly Installation & Leveling: a) Position cardboard from packaging next to side of base unit. b) Using 2 people, tilt treadmill on one side so that cardboard protects side of unit. c) While one person holds treadmill securely in place, the other person must unscrew both rear leveling feet. Place to side for later use.
  • Page 31 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step #12A Console Cable Connections: *Follow Step 12A if installing a touchscreen console or 15”TFT console. For other consoles, proceed to Step 12B. 16” Touchscreen 15” TFT 10” Touchscreen Console Console Console Network Not Currently Used Power Cable...
  • Page 32 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step #12A Console Cable Connections (continued): *Follow Step 12A if installing a touchscreen console or 15”TFT console. For other consoles, proceed to Step 12B. 16” Touchscreen 15” TFT 10” Touchscreen Console Console Console Ensure the Ground Cable is attached by the Ground Screw...
  • Page 33 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 12B Console Cable Connections: *Follow Step 12B if installing a 9” TFT console or an LED console. For other consoles, return to Step 12A. 9” TFT Console Connect Data Cable (50-pin) Connect Power Cable (2-pin) NOTE: Ethernet &...
  • Page 34 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 13Rear Console Cover Installation: Once Console is installed, using a Phillips screwdriver, install Rear Console Cover (M) with 3 screws (g) CAUTION: Make sure cabling is NOT pinched during installation. Fig. 13 Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 35 Breaker will operate; the button will pop out, and open the circuit. If this should occur, please wait 10 minutes and then reset the Circuit Breaker by pressing the button in on Circuit Breaker. If it does not reset, or the Circuit Breaker operates again, please contact True Fitness Service department at 1-800-883-8783. CLOSED...
  • Page 36 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Wiring Schematic: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 37: Chapter 3: Product Overview

    CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW: Quick Access Keys Contact Heart Contact Heart Rate Pad Rate Pad Console Assembly Safety (E-Stop) Straddle Covers Belt Belt Adjustment Bolts Adjustable Soft Select On/Off Switch, Decline Foot and Leveling Feet Circuit Breaker, and Power Cord Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 38: Console Assembly

    CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW (continued): Console Assembly: The console allows the user to set up a workout program and control the treadmill during a workout (For console overview and operation instructions refer to chapter 4). Quick Access Keys: Allows the user to quickly start, stop and wake the treadmill or make fast, convenient adjustments to the incline level or speed of the treadmill.
  • Page 39: Chapter 4: Programming & Operation

    CHAPTER 4: PROGRAMMING & OPERATION CAUTION: The safety key must be in place on the treadmill console, and should be attached to the user’s clothing. The treadmill will not operate if the safety key is not attached to the console. HEART RATE MONITORING: This treadmill can monitor a user’s heart rate using either a Polar®...
  • Page 40: Heart Rate Control

    CHAPTER 4: PROGRAMMING & OPERATION HEART RATE CONTROL (HRC): Introduction: You are now the owner of the most sophisticated Heart Rate Control treadmill available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows users to do a completely hands free heart rate controlled workout using speed, incline or both.
  • Page 41: Program Descriptions

    CHAPTER 4: PROGRAMMING & OPERATION HEART RATE CONTROL (continued): Heart Rate Control Stage: The treadmill takes control of speed and incline, keeping the user’s heart rate within a few bpm of their target. When using the Interval HRC Workout, the treadmill alternates between work and rest intervals. Cool-Down: At the end of the workout time or distance, the treadmill reduces the workout intensity by half and goes back into Manual Control mode, where users directly control their cool-down.
  • Page 42: Rolling Hills

    CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Rolling Hills: *** Series of gradually increasing and decreasing INCLINE changes that simulate rolling hills. Users can make adjustments to the SPEED during the workout. SPEED changes are permanent; INCLINE changes affect the current segment only. Single Hill: *** INCLINE increases to a maximum at the mid-point of the workout, then decreases to the finish.
  • Page 43 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Distance Workouts: *** Choose any one of our 4 common distance workouts - 5k, 10k, 2 mile or 4 mile. The user controls both the SPEED and INCLINE of the treadmill throughout the workout. Saved Workouts: *** Access to previously saved manual workouts.
  • Page 44 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): HRC Intervals: *** Intervals of WORK and REST determined by target heart rate. The treadmill begins in MANUAL control – Users should gradually increase their workout intensity until their heart rate is within 10 bpm of their target. At this point, the treadmill takes over to control speed and incline to maintain the user’s HR within a few beats of their target.
  • Page 45: Virtual Active Videos

    CHAPTER 4: PROGRAMMING & OPERATION VIRTUAL ACTIVE VIDEOS: * *Content is provided by Virtual Active™ and is subject to change without notice. Indoor Cycling Group World Tour Northern Italy: Northern Italy is a cyclist’s dream, where stunning views meet tough terrain. The rugged cliffs along Italy’s largest lake, Lago di Garda are just a short ride away from the idyllic small town of Pregasina, and the rural mountain passes of Gampenjoch are as beautiful as they are treacherous.
  • Page 46 CHAPTER 4: PROGRAMMING & OPERATION VIRTUAL ACTIVE VIDEOS (continued): American Southwest 2 Run: Return to the crimson cliffs of the Southwest. Scale Angel’s Landing in Zion National Park in Utah, surf “The Wave” in Arizona, and go all-in, with a sprint down the fabulous Las Vegas Strip in Nevada. The guided workout begins with a quick build and maintains a strong pace throughout.
  • Page 47: Chapter 4A: Transcend Operation

    CHAPTER 4A: TRANSCEND OPERATION TRANSCEND OVERVIEW: Cooling Fan Touchscreen Display Auxiliary LCD Reading Rack Display iPod® Connector Warning Decal USB Jack Headphone Jack Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 48 CHAPTER 4A: TRANSCEND OPERATION CONSOLE OVERVIEW (continued): Touchscreen Display: A capacitive touchscreen used for workout control and feature navigation. iPod® Connector: Standard 30 pin iPod connector used to connect an iPod to the console. Headphone Jack: Standard 3.5mm audio jack used to connect headphones to the console during media playback. USB Jack: Auxiliary LCD Display: Displays workout data that can be easily viewed regardless of which mode is displayed on the Touchscreen Display.
  • Page 49: Touchscreen Introduction

    CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN INTRODUCTION: The Transcend Console utilizes a fully integrated capacitive touch screen display and a multi-screen interface to provide a state of the art and user friendly workout. Capacitive touchscreen technology relies on the conductive properties of the human body to detect when and where on the display the user is touching.
  • Page 50 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout or view media. A) Quick Start Starts a Quick Start workout in which the user controls all settings.
  • Page 51 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by touching the Workout Finder Button on the home screen. Workouts are organized into 5 categories. To view the workouts in a category simply touch a Category Selection button (A) or swipe through categories in the category preview window (B).
  • Page 52 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Workout View Screens: During any workout a Workout View Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: This display will toggle between data points throughout the workout. To select which data points are displayed, press the arrow below the Data Display to open the Selection Toolbox (A1) B) Incline: Displays the current incline level.
  • Page 53 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Workout View Screen Controls: The Workout View Screens contain controls that allow users to adjust settings during their workout A) Incline/Speed Adjustment Keypads: These keypads allow the user to input a manual speed or inline adjustments. Touching the Keypad Icons (A1) will open these keypads C) Quick Keys: These keys are displayed by touching the Show/Hide button (B) and allow the user to quickly switch between preset...
  • Page 54 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Switching Between Workout View Screens: There are several Workout Data Screens available to choose from. To switch between screens the user can touch the selection button (A) for the specific Workout Data Screen they wish to use or simply swipe their finger across the main display window (B) to scroll through the available screens.
  • Page 55: Web Browser

    CHAPTER 4A: TRANSCEND OPERATION WEB BROWSER: When enabled, the integrated web browser allows users to catch up on breaking news, watch sports highlights, check email and connect with their friends on social media. Having this feature built into a Workout Data Screen allows users to easily multi task.
  • Page 56: Ipod® Integration

    CHAPTER 4A: TRANSCEND OPERATION iPod® INTEGRATION: The Transcend console has an advanced iPod® Integration feature which allows a user to connect their iPod® to the console via the 30 pin connector located on the front of the console. Once connected, the user can control the functions of their iPod®...
  • Page 57: Bluetooth Audio

    CHAPTER 4A: TRANSCEND OPERATION BLUETOOTH AUDIO: This console has integrated Bluetooth support for non-30 Pin iPod® audio devices. To pair a device with the console, touch the iPod®/Audio Device Selection Button (A). Ensure that the device is discoverable via Bluetooth and press the Bluetooth Button (B) to search for devices.
  • Page 58 CHAPTER 4A: TRANSCEND OPERATION BLUETOOTH AUDIO (continued): When a device is selected from the list, the console will send a pairing request to that device. The paring request must be accepted in order for this feature to operate. For iOS devices, press Pair (E) to accept the request. For Android devices, press Accept (F) to accept the request.
  • Page 59: Tv Controls

    CHAPTER 4A: TRANSCEND OPERATION TV CONTROLS: This console also features an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. The TV controls are built in to a Workout View Screen to allow the user to monitor their workout while enjoying their favorite shows.
  • Page 60: Virtual Active

    CHAPTER 4A: TRANSCEND OPERATION VIRTUAL ACTIVE®: Virtual Active® provides users with a scenic, first-person video to enhance a workout. Audio from the web browser, TV, iPod®, and Bluetooth sources can be combined with this feature by pressing the Change Audio Button (A) to create a truly unique workout.
  • Page 61: Advanced Console Functions

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the TRUE logo (A) in the upper left corner of the home screen. When the word “TRUE” (B) begins to flash, release the logo and press and hold the lower right corner of the screen(C).
  • Page 62: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview of the unit’s setup. A) Product Model: The model number that the console is currently configured to. B) Serial Number: The serial number of the console (not the base unit).
  • Page 63: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu: The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into sub- categories and allows to users configure the console and to set up various functions of the unit. Sub-Categories can be accessed by touching the selection buttons...
  • Page 64: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Calibration: Calibration will conduct a basic test of the drive and incline systems to ensure that they are operating as intended. Calibration may also be used by technicians to troubleshoot system faults. WARNING: This process will take full control of the treadmill and can be dangerous if caution is not taken.
  • Page 65: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Clock: Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct time is also important for troubleshooting purposes when viewing the system’s error log. Setting the Clock: •...
  • Page 66: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Screen Saver: Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive). Importing Screen Saver Images: •...
  • Page 67: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Facility Images: The Transcend console supports customizable facility images to help promote specials, events or endorse a brand. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive). Importing Facility Images: •...
  • Page 68 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup: Transcend consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed) TV Setup Steps: •...
  • Page 69: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup (continued): Users can save time when setting up multiple units or maintain a back-up of their TV Setup Data by exporting it to a USB drive. Exporting TV Setup Data to USB: •...
  • Page 70: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Advanced: The TV Advanced Menu allows users to fine tune their TV settings by adding channels, removing channels, and adding channel logos. Add a Channel: • Navigate to the TV Advanced Screen (A). •...
  • Page 71: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Advanced (continued): Using Channel logos allows users to quickly identify and select their favorite TV channels with minimal interruption to their workout. Adding Channel Logos: • Navigate to the TV Advanced Screen (A). •...
  • Page 72: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Network Setup: The Network Setup screen displays the current network information for the console. This screen also allows users to setup wired or wireless internet connection, enable web browsing, and allows for Netpulse® configuration (in a Netpulse® enabled environment).
  • Page 73: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The Options menu allows users to customize settings on the console to meet their needs. The settings in this menu save automatically. A) Metric Units: When enabled, the console will display all Metric units rather than American Standard. B) Save Workout Enabled: Turn on this feature to allow users to save custom workouts to the console.
  • Page 74: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Timers Menu: The Timers Menu allows for time limits to be set on various console features and functions. A) Cooldown Time: Use the slider to adjust the length of the cooldown segment at the end of a workout. B) Maximum Workout Time: This setting will limit the amount of time that all workouts can last (this setting does not apply to quickstart workouts, manual workouts or distance workouts).
  • Page 75: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Statistics Menu: The statistics menu provides an overview of how and how long the unit has been used. Touching the summary button (A) will provide a usage summary. Run Hours (B) is the total number of hours the unit has been used. Machine Distance (C) is the total distance in miles that the belt has traveled.
  • Page 76: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu: The Diagnostics Menu contains tools used to help diagnose errors and performance issues. The first screen Displayed is Tests: A) Contact Heart Rate: Ensures the unit is receiving the data by displaying the user’s heart rate when the contact heart rate pads are gripped. B) Telemetry Heart Rate: Use a wireless heart rate strap or simulator to test if the unit is receiving wireless heart rate data.
  • Page 77: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Fault Log: Touching the Fault Log button (A) in the Diagnostics Menu, will display a time stamped list of recent fault codes that can be helpful in the troubleshooting process. The Error Log can be reset by touching the Clear button (B), but it is not recommended.
  • Page 78: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Software Update (continued) • Insert the USB drive containing the software update into the console’s USB port. • From the Main Menu, press the Diagnostics button. Then press Software update button (A). •...
  • Page 79: Chapter 4B: Escalate 15 Operation

    CHAPTER 4B: ESCALATE OPERATION ESCALATE OVERVIEW: Left/Right TFT Display Cooling Fan Up/Down Selection Buttons Selection Buttons Navigation Stop Buttons Start Enter TV Button Reading Rack Back Button 30 Pin iPod® USB Jack Headphone Jack Connector Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 80 CHAPTER 4B: ESCALATE OPERATION ESCALATE OVERVIEW (continued): TFT Display: Used to monitor or control a workout and feature navigation. Selection Buttons: Used to navigate menus and make selections via the LCD Display. Navigation Buttons: Used to navigate menus and control features of the console. Start: Allows the user to begin a Quick Start workout or preset workout.
  • Page 81: Console Navigation

    CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout or view media. To select an item, use the Left/Right Selection Buttons (A) to highlight the item and then press the Enter button (B).
  • Page 82 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by selecting the Workout Finder option on the home screen. Workouts are organized into 5 categories. To view the workouts in a category, select the category (A) by using the Left/Right Selection Buttons (B) and then press Enter (C).
  • Page 83 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout View Screens: During any workout a Workout View Screen will be displayed to give the user a comprehensive visual overview of their current workout data. Users can switch between the available Workout View Screens by using the Left/Right Selection Buttons (F).
  • Page 84 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Tools Screen Controls: The Tools Screen contains controls that allow users to adjust settings during their workout. The Tools screen can be reached by using the Left/Right Selection Buttons (A) during any workout. The Navigation Buttons (B) are used in the Tools Screen to select between the available options.
  • Page 85: Tv Controls

    At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be exported to the TRUE Fitness App via Bluetooth or to a USB drive that is connected to the console’s USB port. To export the Workout Data, use the Left/Right Selection Buttons (A) to select Save (B) and then press the Enter Button (C).
  • Page 86: Ipod® Integration

    CHAPTER 4B: ESCALATE OPERATION iPod® INTEGRATION: The Escalate console has an advanced iPod® Integration feature which allows a user to enjoy their personal audio and video library when their iPod® is connected to the console via the 30 pin connector located on the front of the console. Once connected, the iPod®...
  • Page 87: Bluetooth Audio

    CHAPTER 4B: ESCALATE OPERATION BLUETOOTH AUDIO: The Escalate console has integrated Bluetooth support for non-30 Pin iPod® audio devices. To pair a device with the console, use the Left/Right Selection Buttons (A) to select the iPod®/Audio Device Screen. Ensure that the device is discoverable via Bluetooth and press the Enter Button (B) to search for devices.
  • Page 88 CHAPTER 4B: ESCALATE OPERATION BLUETOOTH AUDIO (continued): When a device is selected from the list, the console will send a pairing request to that device. The paring request must be accepted in order for this feature to operate. For iOS devices, press Pair (E) to accept the request. For Android devices, press Accept (F) to accept the request.
  • Page 89: Advanced Console Functions

    CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the Back navigation Button (A). When the TRUE Logo (B) begins to flash, release the navigation button and press and hold the Enter Button(C). Main Menu: After successfully entering service mode the Main Menu will be displayed.
  • Page 90 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview of the unit’s setup. A) Product Model: The model number that the console is currently configured to. B) Serial Number: The serial number of the console (not the base unit).
  • Page 91 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu: The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into seven sub- categories and allows to users configure the console and to set up various functions of the unit. Sub-Categories can be selected by using the Up/Down Selection Buttons...
  • Page 92 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Calibration: Calibration will conduct a basic test of the drive and incline systems to ensure that they are operating as intended. Calibration may also be used by technicians to troubleshoot system faults. WARNING: This process will take full control of the treadmill and can be dangerous if caution is not taken.
  • Page 93 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Clock: Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct time is also important for troubleshooting purposes when viewing the system’s fault log. Setting the Clock: •...
  • Page 94 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Screen Saver: Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive). Importing Screen Saver Images: •...
  • Page 95 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Facility Images: The Escalate console supports customizable facility images to help promote specials, events or endorse a brand. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive). Importing Facility Images: •...
  • Page 96 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup: Escalate consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed) TV Setup Steps: •...
  • Page 97 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup (continued): Users can save time when setting up multiple units or maintain a back-up of their TV Setup Data by exporting it to a USB drive. Exporting TV Setup Data to USB: •...
  • Page 98 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Advanced: The TV Advanced Menu allows users to fine tune their TV settings by adding channels, removing channels, and adding channel logos. Add a Channel: • Navigate to the TV Advanced Screen (A). •...
  • Page 99 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Advanced (continued): Using Channel logos allows users to quickly identify and select their favorite TV channels with minimal interruption to their workout. Adding Channel Logos: • Navigate to the TV Advanced Screen (A). •...
  • Page 100 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The Options menu allows users to customize settings on the console to meet their needs. Use the Up/Down Selection Buttons (A) to select the desired option and the Left/Right Selection Buttons (B) to adjust the value. *The settings in this menu save automatically.
  • Page 101 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Timers Menu: The Timers Menu allows for time limits to be set on various console features and functions. Use the Up/Down Selection Buttons (A) to select the desired option and the Left/Right Selection Buttons (B) to adjust the value. C) Cooldown Time: Adjusts the length of the cooldown segment at the end of a workout.
  • Page 102 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Statistics Menu: The statistics menu provides an overview of how and how long the unit has been used. Statistics Menu – Summary: Selecting the Summary screen (A) will provide a usage summary. Run Hours (B) is the total number of hours the unit has been used.
  • Page 103 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu: The Diagnostics Menu contains tools used to help diagnose errors and performance issues. Diagnostics Menu-Tests: The Tests Screen is used by technicians to aid in troubleshooting and contains commonly used troubleshooting tests. A) Contact Heart Rate: Ensures the unit is receiving the data by displaying the user’s heart rate when the contact heart rate pads are gripped.
  • Page 104 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Fault Log: The Fault Log (A) will display a time stamped list of recent fault codes that can be helpful in the troubleshooting process. The Fault Log can be exported to a USB drive by highlighting Export (B) and pressing Enter (C). The log can also be reset by highlighting Clear (D) and pressing Enter (C), but it is not recommended.
  • Page 105 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Software Update (continued) • Insert the USB drive containing the software update into the console’s USB port. • From the Diagnostics Menu, use the Up/Down Selection Buttons to highlight Software Update and press the Enter Button (A).
  • Page 106 CHAPTER 4C: ESCALATE OPERATION ESCALATE OVERVIEW: TFT Display Selection Buttons Selection Buttons Incline Speed Keys Keys Start Stop Reading Warning Rack Decal 30 Pin iPod® Numeric USB Port Headphone Connector Keypad Jack Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 107: Escalate 9 Overview

    CHAPTER 4C: ESCALATE OPERATION ESCALATE OVERVIEW (continued): TFT Display: Used to monitor or control a work out and feature navigation. Selection Keys: Used to navigate menus and make selections via the TFT Display. Incline Keys: Manually increases or decreases the incline of the treadmill. Start: Allows the user to begin a Quick Start workout or preset workout.
  • Page 108: Console Navigation

    CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout. A) Workout Finder Displays preset workout selections by category B) Quick Start Starts a Quick Start workout in which the user controls all settings until the workout is ended by the user.
  • Page 109 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by selecting Workout Finder from the home screen. To view the workouts in a category, select the category (A) by using the Scroll Selection Buttons (B) and then press the Next Selection Button (C). *Press and hold the Next Selection Button to return to the previous screen.
  • Page 110 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout Data Screens: During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: By Default, this display will show the distance for the current workout. Users can also choose custom data points to be seen in this display.
  • Page 111 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout Data Screen Controls: The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their overall workout experience. These controls are accessed by pressing the Selection Button for the control they wish to use. A) Change View: Switches between the available Workout Data Screens B) Cool Down:...
  • Page 112 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): D) Source: Toggles the iPod® audio source on and off (when connected via the 30 pin iPod connector). When an audio source is selected the user is given control over volume (A), and track adjustments (B). E) Activate Quick Speed: When the Activate Quick Speed Selection Button is pressed, various preset speeds will appear.
  • Page 113 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): F) Show Tools: Pressing the Show Tools Selection Button (A) will display various options. Pressing the Change Data Selection Button (C) will toggle the data points in Custom Data Display 1(1) between distance and pace. The data in custom data display 2 (2) will toggle between calories and METs.
  • Page 114: Advanced Console Functions

    CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the upper left selection button (A) for 3-5 seconds or until the “Workout Finder” icon (B) blinks. When the “Workout Finder” icon blinks, release and hold the “Workout Finder”...
  • Page 115 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen). A) Product Model: The model number that the console is currently configured to. B) Software Version: The current version of software that is installed on the console.
  • Page 116 Button (A), simply follow the on screen instructions to complete the setup procedure WARNING: Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Fitness Technical Support at 800-883-8783 for assistance. Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 117 Disconnecting the power source, switching the unit off or pressing buttons on the console will disrupt the information flow and potentially cause fatal errors. Utilities Menu - B-Vision Setup: This feature is not available on the ES900 Treadmill Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 118: Heart Rate Priority

    CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The options menu contains 12 Settings with various options available for each. For a complete list of settings and options, please refer to the table on the next page. To navigate the options menu, use the scroll selection buttons (A) to highlight the option to be changed (B) and use the speed keys (C) or incline keys (D) to adjust the options.
  • Page 119: Pause Time

    CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu (continued): Max Workout Time: This setting will limit the amount of time that all workouts can last. By choosing the “Off” setting, the time will be unlimited (this setting does not apply to manual workouts or distance workouts). Finder Timeout: Choose how long the Workout Finder remains on the screen without any user interaction.
  • Page 120 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Calibration/Test: This menu contains tools for testing and verifying treadmill operation. A) Key Test: When a key is pressed on the console “NONE” will change to indicate which key is being pressed. In the event of a stuck key, the key that is being engaged will display (the selection buttons are excluded from this test).
  • Page 121 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Error Log: Error codes are an important part of troubleshooting any issues with the treadmill. Any time an error occurs it is entered into the error log for review by a service professional. This console is capable of storing the ten most recent errors. The error log can be cleared by pressing the enter selection button (A), but it is not recommended.
  • Page 122: Chapter 5: Care & Maintenance

    CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before using.
  • Page 123: Running Belt Alignment

    The belt should be centered on the running deck. If the belt drifts off center, you must make adjustments. Important: Failure to align the belt may cause the belt to tear or fray, which may not be covered under the TRUE Fitness Warranty. To stop the running belt, press the STOP key. Turn the treadmill off.
  • Page 124: Tensioning The Running Belt

    CHAPTER 5: CARE & MAINTENANCE RUNNING BELT ALIGNMENT (continued): If the running belt is too far to the left side: • Locate the belt adjustment bolts in the rear end caps of the treadmill. (To determine left and right, stand at the rear of the treadmill and face the display).
  • Page 125: Leveling The Treadmill

    Inspect all components for abnormal or premature wear. • CAUTION: Use only TRUE Fitness certified service providers. LONG TERM STORAGE: When the treadmill is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the power source and is positioned so that it will not become damaged or interfere with people or other equipment.
  • Page 126: Chapter 6: Customer Service

    CONTACTING SERVICE: TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the request. After information has been gathered you may choose to contact your selling dealer or local service company to set an appointment.
  • Page 127: Reporting Freight Claims Or Parts Damage

    Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have received the damaged shipment, a replacement shipment will be sent to you.
  • Page 128: Chapter 7: Additional Information

    Insufficient power Verify output voltage from 20A outlet with a voltmeter pauses randomly Error code is displayed on console Contact TRUE Fitness Customer Service Department Pinched or loose main Contact TRUE Fitness Customer Service Department communication cable No User Present displayed on User weight must be over 90lbs.
  • Page 129 CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): Malfunction Possible Cause Corrective Action Transmitter belt contacts are not Re-adjust the transmitter belt so that it is in full contact with making good contact with the skin the skin Contacts on the transmitter belt Moisten the contacts on the transmitter belt are not moist Heart rate is...
  • Page 130 CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): Membrane Key stuck Membrane key is Contact dealer or Fault CN03: Stuck Key Console down/closed damaged TRUE service Power cycle Loose Cable Check cable Brainboard fails to receive connections Fault CN04: Lower timely communication Board Comm Fault Console Smart Card...
  • Page 131 CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): Power cycle Fault CN24: BB Comm SBC cannot communicate with Console Console Contact dealer or Fault Brainboard TRUE service Power cycle Corrupt software Re-configure console Fault CN25: Firmware Firmware on brainboard not Re-install Console Firmware and Mismatch...
  • Page 132 CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): Power cycle Console displays Fault Check cable Calibration not saved. Incline value is out of the connections Fault IN02: Incline Out Incline disabled. Incline calibrated range - does not Run incline calibration of Range occur during calibration Incline Potentiometer Contact dealer or...
  • Page 133 CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): High AC line voltage Check AC line voltage Power cycle Fault D108: Motor Motor Control Board Contact dealer or High Incoming AC Voltage Over Current TRUE service High Belt Deck Lubricate treadbelt Friction Power cycle Fault D109: Motor Controller Zero...
  • Page 134: Product Specifications

    Special touches, like the aluminum straddle covers, make the ES900 stylish enough for any room in your house. The TRUE ES900 is designed to be the best, for those who demand the best. With multiple console options, you can customize the treadmill to meet your family’s fitness and wellness needs.
  • Page 135 CHAPTER 7: ADDITIONAL INFORMATION TREADMILL TECHNICAL Power Source 110V/15A SPECIFICATIONS Cord Length 8' (2.4M) Drive Motor 4 HP DC Quiet Drive Reversible Deck Standard Belt Orthopedic Impact System True Soft Select (adjustable) Frame Construction Robotically Welded Heavy-Gauge Steel Speed Range 0.5 to 12.0 MPH (0.8 to 19.3 km/H) Incline/Decline Range -3% to 15%...
  • Page 136: Warranty Information

    This limited warranty will ap- ply to but may not be limited to the treadmill elevation motor, upper control board, deck, running belt and drive belt. *TRUE Fitness shall not warrant the performance of the heart rate system on its products, as the heart rate system performance varies, based on user’s physiol-...
  • Page 137 TRUE dealer, then TRUE Limited Warranty service may be obtained by contacting TRUE directly at: SERIAL NUMBERS: TRUE Fitness, Service Department Your TRUE treadmill comes with two serial numbers; one on the base and one on the display console (see diagram below).
  • Page 138 If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.

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