True Fitness PERFORMANCE 100 Owner's Manual
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True Fitness PERFORMANCE 100 Owner's Manual

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PERFORMANCE
100/300 TREADMILL
OWNER'S
MANUAL
Model # TPS100-19, TPS300-19
Version 122618

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Summary of Contents for True Fitness PERFORMANCE 100

  • Page 1 PERFORMANCE 100/300 TREADMILL OWNER’S MANUAL Model # TPS100-19, TPS300-19 Version 122618...
  • Page 2 PERFORMANCE 100/300 TREADMILL OWNER’S MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up-to-date owner's manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/resources/document-library/ IMPORTANTE: Todos los productos mostrados son prototipos.
  • Page 3 Frank Trulaske began TRUE Fitness over thirty-five years ago with the simple philosophy of delivering superior fitness products, service and support. Today, TRUE is the global leader in premium fitness equipment for the commercial and residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has received many awards for its products over the years and remains the benchmark for the industry.

  • Page 4: Table Of Contents

    PERFORMANCE 100/300 TREADMILL OWNER’S MANUAL TABLE OF CONTENTS: Chapter 1: Safety Instructions Chapter 5: Care & Maintenance Safety Instructions…………………………….. 1 Care & Maintenance…………………………… 34 Space Requirements…………………………….. 4 Cleaning the Equipment……………………….. 34 Running Belt Alignment……………………….. 35 ……………………………… 4 Use of Safety Key Grounding Instructions…………………………...

  • Page 5: Safety Instructions

    Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of shock if the equipment malfunctions.
  • Page 6 WARNING: Replace warning labels that may be worn, damaged or missing. WARNING: Replace any non-working or damaged components; remove the unit from service until repair is performed. WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions: •...
  • Page 7 CAUTION (CONTINUED) • Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels away from moving parts.

  • Page 8: Space Requirements

    SPACE REQUIREMENTS: TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at the rear of the treadmill. (See Fig 1) Fig. 1 USE OF SAFETY KEY (E-STOP): •...

  • Page 9: Grounding Instructions

    GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a grounded cord having an equipment- grounding conductor and a grounding plug.

  • Page 10: Power Requirements

    Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 11: Warning Decals

    WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing. To replace any worn or missing warning decals contact TRUE Fitness by visiting www.truefitness.com or contact Customer Service at 800.883.8783 or email service@truefitness.com. COMPLIANCES: This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com...

  • Page 12: Chapter 2: Assembly Guide

    CHAPTER 2: ASSEMBLY GUIDE IMPORTANT SAFETY INSTRUCTIONS Basic Guidelines for Setting up the Treadmill: After removing the treadmill from the packaging, place your treadmill on a clean, level surface. Make sure the electrical cord easily reaches a grounded three-pronged outlet and has enough slack to allow the deck to incline without tightening the cord. Do not allow the treadmill assembly to rest on the cord.

  • Page 13: Pre-Assembly Checklist

    CHAPTER 2: ASSEMBLY GUIDE PRE-ASSEMBLY CHECKLIST: Item Description QTY: Console Assembly Base Pedestal Upright (L) Pedestal Upright (R) Tablet Holder Bolt Cover Cable Cover Hardware Pack CAUTION: • Use caution when assembling treadmill. Unpacking and assembling of this treadmill is a two person task. Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 14 Chapter 2: Assembly Guide Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 15: Treadmill Assembly Steps

    CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: STEP 1 Remove Motor Cover: a) Remove the nine (9) screws securing the motor cover to the treadmill frame. b) Remove the motor cover and set to the side. STEP 2 Install Pedestal Uprights: a) Slide the left and right pedestal uprights into place.
  • Page 16 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS (CONTINUED) STEP 3 Lower Data Cable: Connect the data cable coming from the bottom of the left pedestal upright to the lower control board as shown. STEP 4 Console Assembly: a) Place the console assembly on the pedestal uprights and secure with four (4) bolts.
  • Page 17 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS (CONTINUED) STEP 5 Data Cable & Cable Cover: Connect the lower control wire coming out of left upright with the upper control wire attached in the console. Install the wire cover with two (2) bolts to the upper console cover. STEP 6 Secure Pedestal Uprights: a) Fully tighten the eight (8) bolts from Step 2.
  • Page 18 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS (CONTINUED) STEP 7 Re-Install Motor Cover: a) Re-install the motor cover as shown. STEP 8 Tablet Holder: a) Slide the tablet holder into the slots on the back of the console assembly. b) Secure the tablet holder with two (2) screws. Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 19 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS (CONTINUED) STEP 9 Rear Foot Leveling: a) Ensure treadmill incline rack wheels and rear feet are resting on the floor and not on cardboard, packaging, etc. b) Use the pliers to loosen wing-nut (A) counter-clockwise. c) Using a level or estimating by sight, turn section (B) of the foot counter-clockwise to a proper height.

  • Page 20: Treadmill Overview

    TREADMILL OVERVIEW: Console Assembly Safety (E-Stop) Key Contact Heart Rate Pads Straddle Covers Belt Belt Adjustment Bolts On/Off Switch Circuit Breaker Power Cord Leveling Feet Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 21 TREADMILL OVERVIEW (CONTINUED): Console Assembly: The console allows the user to set up a workout program and control the treadmill during a workout. Note: For 'Console Overview and Operation Instructions' refer to Chapter 4. Contact Heart Rate Pads: Allows the user to check their heart rate without wearing a wireless chest strap. Note: For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.

  • Page 22: Heart Rate Monitoring

    HEART RATE MONITORING: This treadmill can monitor a user’s heart rate using a Polar® 5 kHz compatible chest strap, a Bluetooth heartrate transmitter or the metal grips on the hand rails (called contact heart rate or CHR pads). Bluetooth transmitters and chest straps transmit the user’s heart rate to the treadmill via radio, and the CHR pads connect to a special computer circuit to extract the user’s heart rate.

  • Page 23: Heart Rate Control

    HEART RATE CONTROL (HRC): Introduction: You are now the owner of the most sophisticated Heart Rate Control (HRC) treadmill available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows users to do a completely hands-free heart rate controlled workout using speed, incline or both.

  • Page 24: Program Descriptions

    PROGRAM DESCRIPTIONS: Quick Start: A workout in which the user controls all settings. The workout continues until it is ended by the user. Manual: Users enter their weight, workout time or distance. The user controls both the SPEED and INCLINE of the treadmill throughout the workout.

  • Page 25: Console Overview

    CONSOLE OVERVIEW: Warning Label Console Display Menu Navigation Keys Tablet Holder Quick Start Quick Touch Quick Touch Speed Keys Incline Keys USB Port Workout Finder Workout Data Quick Touch Speed Keys Quick Touch Incline Keys Safety Key (E-Stop) Contact Heart Rate Pad Contact Heart Rate Pad Stop Key Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 26 CONSOLE OVERVIEW (CONTINUED) Console Display: Used to monitor and/or control workouts and for feature navigation. Incline Keys: Manually increases or decreases the incline of the treadmill. Quick Touch Incline Keys: A group of five keys that can set the incline percentage to preset levels of 3%, 5%, 7%, 9%, and 12%. USB Port: Allows users to charge a mobile device, or update the console software.
  • Page 27 CONSOLE OVERVIEW (CONTINUED) Menu Navigation Keys: The Menu Navigation Keys allow the user to page through and change various options within a workout (or during a workout setup) using the four (4) 'Arrow' keys and then accept a particular option value using the 'Enter' key. Cruise Control: Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and incline adjustments (when the user is utilizing heart rate monitoring).

  • Page 28: Console Navigation

    CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when the machine first comes on or is reset by the ‘Stop’ key and there is no workout in progress. There are two possible Home Screens: one with ‘User Profiles’ turned “On” and one with ‘User Profiles’...
  • Page 29 CONSOLE NAVIGATION (CONTINUED) Example - Using the Console Panel Navigation to Start a Workout: To begin a ‘Quick Start’ (Manual only) workout, press the 'Start' key under 'Quick Start'. New, preset workouts are accessed by pressing the 'Workout Finder' key under 'Preset Workouts' on the Console panel.
  • Page 30 CONSOLE NAVIGATION (CONTINUED) Workout Data Screen: F) Main Console Workout Display D) Time Display A) Distance Display E) Speed Display B) Incline Display A) Distance Display: C) HR Display/HCR Cruise Control Display E) Speed Display: Displays the current treadmill speed (mph). The speed can Displays the current Distance traveled (in miles), measured from the beginning of the workout up to the present be changed by pressing the plus (+) or minus(-) speed...

  • Page 31: User Profiles

    USER PROFILES Creating a New User Profile: To create a new user profile, do the following: 1. Display the Home (“Hello” greeting) screen (if it is not displayed, hold the ‘Stop’ key until it appears). ‘User 1?’ will be displayed by default. For the following example, “User 2?” is used: ‘Home’...
  • Page 32 USER PROFILES (continued). 4. Push and hold the ‘Up or Down Arrow’ keys on the Menu Navigation panel to enter the user name, one character at a time. Use the ‘Right and Left Arrow’ keys to move to the next character position or back to a pervious letter in the name.

  • Page 33: Creating And Managing A Workout

    CREATING AND MANAGING A WORKOUT Beginning a ‘Quick Start’ Workout: 1. Bring up a pre-existing User Profile on the Main Console Workout Display. 2. Press the ‘Quick Start’ key. 3. A ¼ mile, manual (track) workout will come up, count down from three and start at zero incline and .5 mph speed. The user will have total control over the speed and incline during the workout.
  • Page 34 CREATING AND MANAGING A WORKOUT (CONTINUED) 5. The screen will display the first of five workouts saved under the selected User Profile. “S1” (S=Saved workout) will appear in the center ‘HR Detector’ display box. 6. Press the ‘Up Arrow’ key repeatedly to page through the five Workout Data Storage areas. The “S#” in the ‘HR Detector’...
  • Page 35 CREATING AND MANAGING A WORKOUT (CONTINUED) 2. Press the ‘HRC’ key under Cruise Control on the console. A screen will display showing “Target HRC”. 3. Choose Target HRC and then press the ‘Enter’ key on the Menu Navigation panel. A series of set-up screens will be displayed.
  • Page 36 Bluetooth application. Using a Bluetooth Application 1. If a user owns a Smartphone, there are mobile applications available from True Fitness and other sources (i.e. Wahoo RunFit). 2. Turn on the mobile app before the workout ends.

  • Page 37: Utility Functions

    Keys Test, the Display Test and the EPROM Test. Note: Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Fitness Technical Support at 800-883-8783 for assistance. 3. Calibration: Note: Generally a Calibration is done under the remote (Help Desk) or on-site supervision of a True certified service professional.

  • Page 38: Care & Maintenance

    CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before using. Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the smooth operation of the unit.

  • Page 39: Running Belt Alignment

    If you are unsure how to adjust the running belt, call the TRUE Service Department. Important: Failure to align the belt may cause the belt to tear or fray, which may not be covered under the TRUE Fitness Warranty. To stop the running belt, press the STOP key. Turn the treadmill off.

  • Page 40: Tensioning The Running Belt

    TENSIONING THE RUNNING BELT: If there is a slipping or jerking sensation when running on the treadmill, the running belt may require tightening. In most cases the belt has stretched from use. Tensioning the belt takes a few simple adjustments. If you are unsure about this procedure, call the TRUE Service Department.

  • Page 41: Other Scheduled Preventive Maintenance

    Inspect all components for abnormal or premature wear. CAUTION: Use only TRUE Fitness certified service providers. LONG TERM STORAGE: When the treadmill is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the power source and is positioned so that it will not become damaged or interfere with people or other equipment.

  • Page 42: Chapter 6: Customer Service

    CONTACTING SERVICE: TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the request. After information has been gathered you may choose to contact your selling dealer or local service company to set an appointment.

  • Page 43: Reporting Freight Claims Or Parts Damage

    Severe Damage: Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused.

  • Page 44: Troubleshooting Guide

    Insufficient power Verify output voltage from 20A outlet with a voltmeter Unit resets or pauses Error code is displayed on console Contact TRUE Fitness Customer Service Department randomly Pinched or loose main communication Contact TRUE Fitness Customer Service Department cable User weight must be over 90lbs.
  • Page 45 TROUBLESHOOTING GUIDE (CONTINUED) Malfunction Possible Cause Corrective Action The battery inside the transmitter belt Replace the transmitter belt with a compatible is depleted transmitter belt Another user wearing a compatible Move the units so that there is more space in-between transmitter strap is within 3 foot (1 units meter) of the unit...
  • Page 46 TROUBLESHOOTING GUIDE (CONTINUED) Fault Code Category Description Cause Corrective Action Power cycle Check cable Loose Cable No lower board connected Fault CN05: No Lower connections to console - detection wires Console Control Console Configured not connected. Re-configure console incorrectly Power cycle Console Configured Console is configured for a incorrectly...
  • Page 47 TROUBLESHOOTING GUIDE (CONTINUED) Fault Code Category Description Cause Corrective Action Lubricate treadbelt High belt/deck Contact dealer or friction TRUE service Check drive belt and High belt tension Fault SP01: Belt Under Tread motor rpm is below walking belt tension Speed Speed target rpm Low Line Voltage...
  • Page 48 TROUBLESHOOTING GUIDE (CONTINUED) Fault Code Category Description Cause Corrective Action Power cycle Console displays Fault Check cable Calibration not saved. connections Fault IN03: Incline Incline moving when not Incline disabled. Incline Run incline calibration Run Fault commanded Incline Potentiometer Contact dealer or value out of range TRUE service Power cycle...
  • Page 49 TROUBLESHOOTING GUIDE (CONTINUED) Fault Code Category Description Cause Corrective Action Power cycle Fault D109: Motor Controller Zero Cur- Contact dealer or DC MCB Low Incoming AC Voltage Low AC Line Voltage rent TRUE service High AC line voltage Check AC line voltage Power cycle Fault D110: Motor Contact dealer or...

  • Page 50: Chapter 8: Warranty Information

    This limited warranty will ap- ply to but may not be limited to the treadmill elevation motor, upper control board, deck, running belt and drive belt. *TRUE Fitness shall not warrant the performance of the heart rate system on its products, as the heart rate system performance varies, based on user’s physiol-...
  • Page 51 This limited warranty will ap- ply to but may not be limited to the treadmill elevation motor, upper control board, deck, running belt and drive belt. *TRUE Fitness shall not warrant the performance of the heart rate system on its products, as the heart rate system performance varies, based on user’s physiol-...
  • Page 52 CHAPTER 8: WARRANTY INFORMATION Residential Limited Warranty Performance 300 Treadmills Save time and register online! Activate Multiple Warranties at truefitness.com. The above Limited Warranty is subject to and will be in SHALL TRUE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE accordance with the conditions set forth below: DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
  • Page 53 If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.

  • Page 54: The Wahoo Runfit App

    THE WAHOO RUNFIT APP: Your TRUE Performance Treadmill comes equipped with Wahoo’s SMART technology. Now you can stay connected to your workout with Wahoo’s RunFit App and get the results of your workout instantly on your smartphone. Get started with three easy steps… 1.
  • Page 55 WAHOO RUNFIT APP (CONTINUED) List of additional apps from http://www.wahoofitness.com/apps: Map My Run Map My Walk Zwift Map My Ride Running and Walking with Endomondo Calorie Counter & Diet Tracker by My Fitness Pal Pear Personal Coach Export in .tcx, .gpx, .pwx, .csv, .wf, PDF 100/300 detailed iPhone instructions: 1.
  • Page 56 Connecting to an external Bluetooth HR monitor (For iPhone and Android devices) Follow the below steps for connecting all applicable HR devices: 1. Connect the Bluetooth HR device to the iPhone or Android device. (Note: For the 5 kHz HR device, it will connect to the TRUE console automatically.) 2.

This manual is also suitable for:

Performance 300Tps100-19Tps300-19

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