Samsung NY58J9850WS User Manual page 92

Troubleshooting
Problem
Oven will not self-
clean.
Crackling or
popping sound.
Excessive smoking
during a self-
cleaning cycle.
92 English
NY58J9850WS_DG68-00692A-00_EN.indd 92
Possible cause
The oven door lock is
turned on.
The Smart Divider is
installed in the oven.
The oven is too hot.
The self-cleaning oven
controls are not properly
set.
A surface burner is on.
This is normal.
This is the first time the
oven has been cleaned.
Action
The display will show the Lock icon.
Hold the oven door open and press the
START/SET button for 3 seconds. The
oven will beep and the Lock icon will
turn off.
Self-clean will not operate with the
Smart Divider installed. Remove it
from the oven.
Let the oven cool down, and then reset
the controls. The self-clean cycle will
not lock the oven door if the oven
temperature is too hot. The door must
lock before the self-clean cycle can
start.
Reset the self-cleaning oven controls.
(See page 79.)
Turn off the surface burner. Self-clean
will not operate if a surface burner is
on.
This is the sound of the metal heating
and cooling during any cooking or
cleaning function.
This is normal. The oven will always
smoke more the first time it is cleaned.
Wipe up all excessive soil before
starting the self-cleaning cycle.
If smoke persists, press the OFF/CLEAR
button. Open the windows to clear the
smoke from the room. After the oven
has cooled and unlocked, wipe up
excessive soil, and then reset the oven
for self-cleaning.
2015-07-07 11:45:25