Troubleshooting - Siemens Gigaset E365 Manual

SMS (text messages)
Self-help with errors
The following table lists error situations
and possible causes and provides notes on

troubleshooting.

You cannot send messages.
1. You have not requested the CLIP service
(calling line identification presentation,
page 14).
¥
Ask your service provider to enable this
service.
2. Text message transmission has been inter-
rupted (e.g. by a call).
¥
Re-send the text message.
3. Network provider does not support this
feature.
4. No number or an invalid number is entered
for the SMS centre activated as the send
centre.
¥
Enter phone number (page 24).
The SMS message is played back.
1. The "display call number" service is not
activated.
¥
Ask your service provider to enable this
service (chargeable).
2. Mobile phone/fixed network operator and
network SMS service provider have not
agreed on a cooperation.
¥
Obtain information from your network
SMS service provider.
3. Your terminal is recorded in the records of
your SMS provider as having no fixed net-
work SMS functionality, i.e. you are no
longer registered with the provider.
¥
Register your terminal (again) for SMS
reception (page 22).
Messages are only received as voice messages
during the day.
The terminal is stored in your SMS provider's
database as having no fixed network SMS
functionality, i.e. you are no longer regis-
tered with the provider.
¥
Register your terminal (again) for SMS
reception (page 22).
You cannot access the SMS functions on your
handset.
Another handset that is registered at the
same base station is currently using the
SMS functions.
¥
Wait until there is no other handset
using the SMS functions.
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