Customer Service & Product Warranty - Australia And New Zealand - Siemens Gigaset E365 Manual

is flashing in the display.
Base
1. The handset is outside the range of the
base station.
¥
Move the handset closer to the base.
2. The base station is not switched on.
¥
Check the base station mains adapter
(page 9).
Handset does not ring.
The ringtone is switched off.
¥
Activate the ringtone (page 33).
You cannot hear a ringtone/dialling tone.
Base station's phone cord has been replaced.
¥
When purchasing a new cord, ensure that it
has the correct pin connections (page 9).
The incoming call number is not displayed
although CLIP (page 14) is set.
Phone number identification is not enabled.
¥
The caller should ask his/her network
provider to enable calling line
identification (CLI).
You hear an error tone when keying
an input (a descending sequence of tones).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the operat-
ing instructions if necessary.
The calls list does not indicate a time for a
message.
Date/time are not set.
¥
Set the date/time (page 11).
The answering machine will not record any
messages.
Its memory is full.
¥
Delete old messages.
¥
Play back new messages and delete.
Programming of SOS mode did not work.
The feature is only available behind extension
systems that do not require an "R" or a "P" for
obtaining an outside line.
Customer service & product
warranty – Australia and New
Zealand
Gigaset Communications provides you
with product information that can be
accessed from the Customer Care section
of our website.
www.gigaset.com/au
It provides you with 24/7 support for all
our products. It also provides a list of FAQs
and answers plus user guides and current
software updates (if available for the prod-
uct) for you to download.
You will also find frequently asked ques-
tions and answers in the appendix of this
user guide.
Gigaset Cordless telephones come with a
2 Year limited warranty that covers faults
with the manufacturing process or com-
ponents.
Gigaset Communications will at its discre-
tion, repair or replace, any product sup-
plied that is found to have a manufactu-
ring defect.
Please retain your proof of purchase
details for warranty purposes.
IMPORTANT
Please retain your sales receipt as proof of
the date of purchase.
Customer Service
If you require assistance in operating this
product please contact us
AUS: 1300 780 878or by e-mail at gigaset-
support@ingrammicro.com.au
NZ: 0800 780 878
If you are trying to access a Network Ser-
vice and require assistance specifically
related to the network service or would
like to subscribe to the service, contact
your service provider.
Appendix
37