HP ProOne 400 G1 Maintenance & Service Manual page 160

23-inch non-touch all-in-one business pc
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Table 10-1
Numeric Codes and Text Messages (continued)
Control panel message
164-MemorySize Error
201-Memory Error
213-Incompatible Memory Module in
Memory Socket(s) X, X, ...
214-DIMM Configuration Warning
219-ECC Memory Module Detected ECC
Modules not supported on this Platform
301-Keyboard Error
303-Keyboard Controller Error
150
Chapter 10 POST Error Messages
Description
Memory configuration incorrect.
RAM failure.
A memory module in memory socket
identified in the error message is missing
critical SPD information, or is incompatible
with the chipset.
Populated DIMM Configuration is not
optimized.
Recently added memory module(s) support
ECC memory error correction.
Keyboard failure.
I/O board keyboard controller.
Recommended action
1.
Run Computer Setup or Windows
utilities.
2.
Make sure the memory module(s) are
installed properly.
3.
If third-party memory has been added,
test using HP-only memory.
4.
Verify proper memory module type.
1.
Ensure memory modules are correctly
installed.
2.
Verify proper memory module type.
3.
Remove and replace the identified
faulty memory module(s).
4.
If the error persists after replacing
memory modules, replace the system
board.
1.
Verify proper memory module type.
2.
Try another memory socket.
3.
Replace DIMM with a module
conforming to the SPD standard.
Rearrange the DIMMs so that each channel
has the same amount of memory.
1.
If additional memory was recently
added, remove it to see if the problem
remains.
2.
Check product documentation for
memory support information.
1.
Reconnect keyboard with computer
turned off.
2.
Check connector for bent or missing
pins.
3.
Ensure that none of the keys are
depressed.
4.
Replace keyboard.
1.
Reconnect keyboard with computer
turned off.
2.
Replace the system board.

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