Recovering settings and system files ...33 Recovering applications...33 Recovering the hard disk to factory contents from recovery CD (only for Windows 2000) ...34 Hard Drive Replacement ...34 Section 7: Getting Assistance from Motorola...35 Appendix A: Safety Instructions...36 Appendix B: Warranty Information...38 Appendix C: FCC Information ...41...
• Section 2 provides a description of basic operations. • Section 3 describes various parameters that define CPU configuration when you turn on your computer. • Section 4 describes a variety of software tools that Motorola provides with the CPU box. • Section 5 explains software upgrade procedures.
Also, if you need to be able to change the configuration of your device, refer to • Mobile Workstation 800 Series, Maintenance Programming Software, User’s Manual For additional information visit the MW800 home page http://www.motorola.com. Conventions Used in This Manual Throughout this publication, you will notice the use of danger and caution marks.
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Note: Indicates an operational procedure, practice, or condition to which you should pay special attention. Alerts you of conditions, which can result in loss or CAUTION: corruption of data, or damage to device. DANGER: Indicates a potentially hazardous situation, which, if not avoided, may result in injury.
Section 1: Getting Started What is the CPU Box? The Motorola Mobile Workstation 800 (further MW800) series is Motorola's highest-performing and most rugged data communication and computing solution. It is specifically designed for the harsh conditions of the mobile environment--areas not suitable for conventional notebook or desktop computers.
Section 2: Basic Operations This section describes the following operations: • Power On • Power Off • Standby • Wake Up • Reset Power On This chapter describes methods to power on the CPU box in normal and extreme conditions. NOTE: Prior to powering on the CPU, ensure that the main power switch on the rear CPU panel is in the ON position.
MW800 CPU Owner’s Manual Low Temperature Conditions The device supports working hard disk conditions even if it’s turned off. When the ambient temperature drops below the low hard disk operational limit, an internal heater will automatically adjust and maintain the working conditions (see Hard disk heating when device is off parameter in section 3) for pre-defined time.
Normal Operation The CPU box can be turned off either by the vehicle ignition switch or by the power button located on the front panel. The CPU box can also be turned off with the Windows Shut Down process. Remember to save important information before turning the device off.
MW800 CPU Owner’s Manual • Internal temperature exceeds the high operational limit. If during operation the ambient temperature exceeds the operating temperature range or internal temperature exceeds the high operational limit for any reason, the CPU processor gradually slows down, and eventually powers off. A message ”CPU temperature is high.
Resume If the device is in Standby mode, the following methods will resume it: • Ring Indicator from a serial port • USB bus activity • An input from the keyboard • Changing a touch pad position • A contact to the touch panel of the MW800 display •...
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MW800 CPU Owner’s Manual CAUTION: If the system does not respond, you can turn the device off by pressing and holding the power button for 6 seconds or more. Be aware, this method of hardware power off may damage your hard disk.
Section 3: CPU Configuration The CPU has a protected memory area to store the configuration parameters accessed when you turn it on. That binary-format data contains basic information about CPU capabilities including general settings, power-up, power-off modes, etc. This chapter describes the various configuration parameters that can be selected and modified as required.
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MW800 CPU Owner’s Manual Ignition shut down preference Selects desired CPU action when turning the ignition switch off. The following options are available: • NONE • SHUTDOWN Factory setting is NONE. Ignition shutdown timer Selects the amount of time to elapse between turning the ignition switch off and CPU shutting down.
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Selects initial mode of a GPS receiver if your CPU is fitted with the internal Trimble GPS unit. Factory setting is OFF. GPS mode This parameter is pertinent if your CPU is fitted with the internal Trimble GPS device. It selects the standard protocol used by GPS receiver to transmit data. The NMEA and TSIP/TAIP options are available.
MW800 CPU Owner’s Manual BIOS Setup The BIOS is a program stored on a Flash chip on the motherboard with a default configuration that starts when you turn on the CPU. The device provides a BIOS Setup Utility that enables the selection and modification of different BIOS setup parameters.
To modify configuration parameters use the MPS tool as the following: • Click on Read from CPU to read the codeplug parameters. If your device is successfully read, you will see CPU parameters. • Click on Save to file to backup the original codeplug data. •...
MW800 CPU Owner’s Manual Section 4: CPU Software This manual assumes that you are familiar with basic Windows operations. If this is not the case, be sure to read the documentation that came with your version of Windows before you proceed. This chapter contains the information about unique CPU software and firmware components.
Figure 4. CPU Manager, Lines Control Tab • Power The CPU current consumption and a voltage level of the car battery Figure 5. CPU Manager, Power Tab • Temperature Real time internal temperatures...
MW800 CPU Owner’s Manual Figure 6. CPU Manager, Temperature Tab • Agent Notifications ◊ Temperature ◊ Low battery ◊ Ignition ◊ Current Notifications Alerts if a corresponding event occurs. The following notifications are available: - when CPU temperature exceeds either limit of the valid range.
Figure 7. CPU Manager, Notifications Tab • Logger Troubleshooting tool allowing documentation of extreme events into a log file Figure 8. CPU Manager, Logger Tab...
MW800 CPU Owner’s Manual MW800 Display Utilities This application provides the following capabilities: • Calibration Tool • ExtraKey Application • MW Display Tester • Volume Bar Calibration Sometimes there is a need to calibrate the touch panel attached to the display monitor, i.e.
Double-Click Setting • ExtraKey Application The ExtraKey Application allows display function keys to be configured for other Windows applications. It allows the function key to operate like the standard keyboard hotkey, launch any application (like Notepad or Calculator) or blank the display.
MW800 CPU Owner’s Manual How to set a shortcut to the display switch • Choose Display switch in the Map to drop-list. • Field Name defines how the Extrakey Bar button will be named (this is optional). The ExtraKey Application on-line help provides context-sensitive information. Please, read this information to ensure proper operation of the device.
Section 5: Software/Firmware Upgrade Software upgrades keep your computer up-to-date. All software components, utilities and applications described in this chapter are PC-based, running under Windows 2000 and Windows XP operating systems on the MW800 series or compatible platform. The MW800 Support CD-ROM part No. FVN5413A is an auto-run software package.
MW800 CPU Owner’s Manual • Chipset Installation • Extreme Graphics • Embedded Graphics • LAN • WLAN • Sound driver • Video Capture • Windows SP Firmware Updates Insert the Support Kit into the CD-ROM drive and click on the Firmware Updates button.
• Write new BIOS to the mainboard. CAUTION: Writing new BIOS to the flash chip is a very sensitive procedure, improper BIOS upgrade could make the device inoperable. Note: Always back up your current BIOS. If something goes wrong, the previous one can always be restored.
MW800 CPU Owner’s Manual • Click on Start Programming button to begin programming. EC Programming dialog appears; the progress bar will show programming status. • Wait for completion of programming process. When completed EC Flash Programming has passed successfully will appear. Figure 12.
Applications Insert the Support Kit into the CD-ROM drive and click on the Applications button. The MW800 Support kit provides automatic upgrading of the following applications and utilities: • CPU Manager • Display Utilities • vRCH • Bluetooth Package • WM Capture •...
MW800 CPU Owner’s Manual NOTE: Microsoft WM Capture Tool, Windows Media Player 9 and Microsoft DirectX 9.0c are available only for Windows 2000. Manual CPU Manager Update You can manually update the CPU Manager in your device as follows: • Remove the current version of CPU Manager. Go to Control Panel ->...
Recovery of pre-installed software This section provides a view of general maintenance and recovery techniques. Motorola provides a recovery CD with your computer that allows reinstallation of the complete Windows operating system, device drivers, applications, and parameters similar to the default factory settings.
MW800 CPU Owner’s Manual To reinstall a program, from the Add/Remove Programs Properties window, click Install, and then follow the instructions on the screen. Recovering the hard disk to factory contents from recovery CD (only for Windows 2000) If your hard disk data is completely damaged and none of above procedures helps, you can recover the hard disk software image similar to the initial factory install with the recovery CD.
Section 7: Getting Assistance from Motorola For your convenience, the Motorola Web site provides up-to-date information about the MW800. The address for MW800 home page is http:/www.motorola.com. This site includes general information about the device, as well as answers to questions regarding operational issues with the MW800.
MW800 CPU Owner’s Manual Appendix A: Safety Instructions DANGER: Reduce the risk of fire or electric shock by following basic safety instructions: • Do not use your device during electrical storms. • Do not connect or disconnect cables while you device is turned on. •...
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If you opened the device to add or upgrade a memory card or Mini PCI card or any other component, do not use your device until you have re-assembled the entire unit. Never use the device when cover(s) is open. CAUTION: The CMOS battery can degrade when your device is not used for a long period of time.
One (1) Year from the date of shipment. Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it with the same or equivalent Product (using new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided purchaser notifies Motorola according to the terms of this warranty.
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State of Illinois and the Province of Ontario, respectively. VI. PATENT AND SOFTWARE PROVISIONS: Motorola will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or its parts infringe a United...
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A) that Motorola will be notified promptly in writing by such purchaser of any notice of such claim; B) that Motorola will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and...
Appendix C: FCC Information CAUTION: Changes or modifications made in the CPU box or Display, not expressly approved by Motorola, will void the user's authority to operate the equipment EPS – 48759 – O FCC INTERFERENCE WARNING The FCC requires that manuals pertaining to Class A and Class B computing devices must contain warnings about possible interference with local residential radio and TV reception.
MW800 CPU Owner’s Manual Appendix D: Environment Specifications • Storage temperature: • Operating temperature: • Humidity: • Shock: • Vibration: • Drip: • Dust: • Salt Fog: • Flammability: • Solar Radiation: • Shock Crash Hazard: Note: UL certification is available only to +50°C, though continued operations are available above this limit.
Appendix E: CPU Features Specifications Size • Width: 7.75” (19.7 cm) • Depth: 9.45” (24.0 cm) • Height: 2.74” (6.95 cm) Weight • CPU: 7.7 pounds (3.5 Kg) Power source • Vehicle battery, negative ground. • Voltage Input Variation 13.8 VDC ± 20% with no loss of functionality. •...
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MW800 CPU Owner’s Manual Keyboard • 85-key USB keyboard • Access to all the key functions of a full size keyboard • Touch pad and right and left mouse buttons. • Backlight control with seven illumination levels • Backlight duration control Display •...
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Auxiliary Port • Ignition Sense • 4 TTL level I/O ports (two inputs and two outputs) • Car battery and 5VDC power outputs (1A max) • Standard USB 2.0 port (F5207A only) • Vehicle speed and direction inputs (F5217A only)
MW800 CPU Owner’s Manual Appendix F: Auxiliary Port Layout NOTE: The auxiliary port provides the car battery and 5VDC outputs (1A each) to peripherals. Be aware, that power supply from these outputs is cut off in case of the workstation overheating. Table 1.
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Black Brown Green Blue Violet PROG-ENTER-AUX Gray Orange Yellow Green White Pink Light Green Black/White Brown/White Red/White Orange/White Green/White DSC-DOWNLINK Blue/White Blue Violet IGNITION BOOTBLOCK# V12-OUT V12-OUT GPI0 GPI1 GPO0 GPO1 DSC-EN DSC-UPLINK V5-OUT V5-OUT Car battery Car battery GPIO GPIO GPIO GPIO...
Appendix H: CPU Factory Default Setting WLAN adapter Power source Turn-off command from display Critical turn off Power button presence Ignition boot up preference Ignition shut down preference Ignition shutdown timer Heater optimization Radio status on power up Main radio power switch Radio ring indicator (RI) System ring indicator (RI) mask IDEN programming mode...
MW800 CPU Owner’s Manual Appendix I: Differences between F5207A and F5217A Table 5. Differences between F5207A and F5217A Feature Serial connectors Ethernet connectors USB connector Firewire connectors Display 2 connector AUX connector Embedded Controller F5207A Rear Panel One serial COM1 port Two serial (COM1 and COM4) ports One 10/100 Mbit/s...
Appendix J: BIOS Factory Default Settings Main Screen System Time System Date Primary Master: Type: 32 Bit I/O Primary Slave: Boot-time diagnostics screen: Summary screen: BIOS Version System Memory Extended Memory Security Supervisor password is: User password is: Set supervisor password: Set user password: Diskette access: Fixed disk boot sector:...
MW800 CPU Owner’s Manual Appendix K: Operating 2 Displays (F5207A only) The F5207A CPU box allows attaching two monitors. Factory MW800 system software image for Windows XP and Windows 2000 includes installed Intel's Extreme Graphics video driver. This driver supports the RGB display as the primary and the DVI display as the secondary monitor.
Figure 15. Graphics Controller Properties (Extreme Driver) Choose desired graphics mode by selecting the appropriate icon and then by selecting either the OK or Apply button. The following is available: • Monitor • Digital Display • Intel® Dual Display Two displays with the same content. •...
MW800 CPU Owner’s Manual Figure 16. Display Properties (Embedded Driver) If you have more than one monitor installed, right-click a monitor icon, and click Identify to see a number appear on the monitor corresponding to the icon you clicked. You can extend your display to allow a large Windows desktop that spans two displays as the following: •...
Figure 17. Graphics Controller Properties (Embedded Driver) Choose desired graphics mode by selecting the appropriate icon and then by selecting either the OK or Apply button. The following is available: • Single Primary display only. • Twin Two displays with the same content and are driven by same set of timings.
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MW800 CPU Owner’s Manual • Both displays should be set to the same resolution.
Appendix L: Troubleshooting Many problems can be solved without outside assistance by following the troubleshooting procedures provided via online help or in the device documentation, operating system and software applications. Most software applications contain troubleshooting procedures and explanation of error information. If you suspect a software issue, refer to the operating system or application troubleshooting guides.
MW800 CPU Owner’s Manual Communication LED is steady yellow Communication LED is steady purple Link LED is yellow & green The following table describes CPU failures without a user notification. Table 8. Failures Without Notification Problem Cannot turn the device off, the system does not respond CPU box fails to communicate with display.
Appendix M: Acronyms and Abbreviations The following acronyms and abbreviations are used in this document: BIOS Basic Input Output System Compact Disk CDMA Code Division Multiple Access CMOS Configuration Memory Operating System Communication COTS Commercial Of-The-Shelf Central Processor Unit Cathode Ray Tube Double Data Rate DRAM Dynamic Random Access Memory...
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MW800 CPU Owner’s Manual TSIP Trimble Standard Interface Protocol Transistor-Transistor Logic Ultra High Frequency Underwriters Laboratories Universal Serial Bus Videocassette Recorder Volts Direct Current WWAN Wireless Wide Area Network WLAN Wireless Local Area Network eXtended Video Graphics Array...