Part 6: Troubleshooting - Philco PHD 64F4S User Manual

PART 6: TROUBLESHOOTING

The cooktop or a hotplate did not turn on.
- The cooktop is incorrectly connected to the power grid.
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The protective fuse is disengaged.
- The lock function is activated.
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The touch buttons are coated with a layer of grease or water.
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There is a foreign object on the buttons.
The symbol U is shown on the control panel display.
- There is no cookware located on the hotplate.
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The cookware on the hotplate is not suitable for induction cooktops.
- The size of the base is too small.
The symbol E is shown on the control panel display.
- Disconnect and reconnect the appliance.
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Contact an after-sales service centre.
One or all the hotplates are not working.
- The safety system was activated.
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You forgot to turn off the hotplates for a long time.
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One or more touch buttons are covered.
- The cookware is empty and its base is overheated.
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The cooktop is also equipped with an automatic power level reduction function and an overheating
protection fuse.
Continuous ventilation after the cooktop is turned off .
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This is not a fault, the fan protects the electrical components from overheating.
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The fan will stop automatically.
Automatic cooking did not start.
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The hotplate is too hot (H symbol).
- It is set to the highest cooking temperature (9).
The symbol II is shown on the display.
- See subchapter: Stop & Go function.
The symbol or Er03 is shown on the control panel display.
- An item or liquid is covering the control buttons. The symbol will disappear as soon as the buttons are
cleared or cleaned.
The symbol E2 is shown on the control panel display.
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The cooktop is overheated, allow it to cool down and then turn it on again.
The symbol E8 is shown on the control panel display.
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The air inlets are blocked, unblock them.
The symbol E400 is shown on the display.
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The appliance is not connected to the electrical power grid. Check the connection, or disconnect and
reconnect to the mains if necessary.
The symbol Er47 is shown on the display.
- The appliance is not connected to the electrical power grid. Check the connection, or disconnect and
reconnect to the mains if necessary.
If any of the symbols persist, please contact an authorised service centre.
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