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Table 13: Cooktop Troubleshooting Chart
Cooktop Problem
Surface burners do not light
Uneven or too high flame;
burner is hard to light
Uneven flame - LP gas users
The Oven
Table 14: Oven Troubleshooting Chart
Oven Problem
The oven mode or temperature selected
or the numbers selected do not appear in
the display
Oven door is locked and will not release,
even after cooling
Oven is not heating
Oven is not cooking evenly
Baking results are not as expected
Food takes longer to cook than expected
Possible Causes and Suggested Solutions
•
Gas is turned off. Make sure the gas shut-off valve is in the ON position and the gas
supply to the house is not shut off.
•
Unit is not hooked up to the gas supply. Call gas company
•
Plug is not completely inserted into outlet or the house wiring is incorrect. Check
the power supply, verify that the unit is grounded with the correct polarity, make
sure the unit is plugged in.
•
Circuit breaker is tripped. Check circuit breaker and rest if necessary. Check and/or
replace fuse
•
Burner ports are clogged. Turn the cooktop off and allow the burners to cool.
Remove burner caps and use a stiff nylon bristle toothbrush to push debris through
burner ports.
•
Misaligned burner cap. Verify that burner caps are properly positioned over burn-
ers.
•
Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air dry
before using. Check for burned-on food or grease. See cleaning recommendations.
Burner will not light if ignitor is wet, damaged or dirty.
•
Burner ports are clogged. Turn the cooktop off and allow the burners to cool.
Remove burner caps and use a stiff nylon bristle toothbrush to push debris through
burner ports.
•
Misaligned burner cap. Verify that burner caps are properly positioned over burn-
ers.
•
Burner cap is wet. Turn off burner and allow to cool. Dry burner cap and base thor-
oughly.
•
Call service
The knob was turned too rapidly. Turn knob slower until correct wording or
temperature appears. Review manual instructions when setting clock,
timer, or Self-Clean.
Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
back on. The oven should reset itself and will be operable.
Check circuit breaker or fuse box to your house. Make sure there is proper
electrical power to the oven. Be sure oven temperature has been selected.
Adjust oven calibration if necessary (see "Change the Oven Temperature
Offset" on page 15). Refer to cooking charts for recommended rack posi-
tion.
Refer to cooking charts for recommended rack position. Check "Getting the
Most Out of Your Oven" on page 25 for tips and suggestions. Adjust oven
calibration if necessary (see "Change the Oven Temperature Offset" on
page 15).
The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
"Change the Oven Temperature Offset" on page 15.
Possible Causes and
Suggested Solutions
Service
English 43
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