Corporate Pbx Trunk Usage; Call Back/Call Through Database Maintenance - ITS Telecom CGW-D Installation And Operation Manual

4.6

Corporate PBX Trunk Usage

To use the CGW-D device as a corporate PBX trunk, perform the steps as follows:
a. Connect a PBX trunk interface instead of a home phone to the device (see Office Trunk
Configuration connection diagram in Chapter 1).
b. Configure the PBX to route calls to the CGW-D. You may require assistance from the PBX
administrator to make this configuration.
c. Define permitted frequencies (as detailed in Paragraph 4.4).
d. Define the required call forwarding settings. It is recommended to select the Call Forward
Disabled radio button in the Dialing Parameters tab, so that the incoming calls will be routed
according to the rules defined in the PBX.
e. Make test calls to check the CGW-D functionality.
4.7

Call Back/Call Through Database Maintenance

To maintain the call back and call through database, perform the steps as follows:
a. Connect the CGW-D device according to Office Extension – Configuration 2 connection
diagram in Chapter 1.
b. Connect a PBX extension line to the To PSTN socket.
c. Launch the PC software.
d. Open the Call Back/Call Through tab.
e. Click NEW. Create User window opens (Figure 4-11).
If during the diverting process the calls disconnects,
reduce the value in Hook Flash Time field.
CGW-D
4-5