Hardware Communication And Control Issues; Frames Fail To Communicate With The Pc After A Power Failure; Module Does Not Seem To Work; Contacting Customer Service - Harris ENC6800+ Installation And Operation Manual

Hardware Communication and Control Issues

Frames Fail to Communicate with the PC after a Power
Failure

Module Does Not Seem to Work

Contacting Customer Service

ENC/ENS6800+ Installation and Operation Manual
Appendix C: Communication and Control Troubleshooting Tips
•

"Frames Fail to Communicate with the PC after a Power Failure"

on page 59
• "Module Does Not Seem to Work" on page 59
Have you exited the software and restarted since the frame recovered
from its power failure? To restore communications between the PC and
the frames, ensure that the frames have three or more minutes to recover
from the power failure before you exit the application and restart the
PC.
Although the following troubleshooting tips may seem obvious, please
take the time to ensure the following:
• All appropriate rear connections are securely made
• The board is securely installed (with no bent pins)
• The frame is turned on
We are committed to providing round-the-clock, 24-hour service to our
customers around the world. Visit our Web site at
www.broadcast.harris.com/leitch
customer service team in your geographical region.
for information on how to contact the
59