Pilot Lite Or Ccs Software Application Not Responding; Pilot Lite Cannot Control A Module Showing In The Control Window; Pilot Lite Status Bar Reports 'Not Ready - Harris ENC6800+ Installation And Operation Manual

Pilot Lite or CCS Software Application Not Responding

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Pilot Lite Cannot Control a Module Showing
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in the Control Window

Pilot Lite Status Bar Reports 'Not Ready'

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ENC/ENS6800+ Installation and Operation Manual
Appendix C: Communication and Control Troubleshooting Tips
If a module is plugged into the frame after a discovery, + Pilot Lite
does not automatically detect the module. Refresh + Pilot Lite (File >
Refresh) to discover the newly installed module.
If a Legacy 6800 series product is in the frame, + Pilot Lite will not
detect it. + Pilot Lite cannot communicate with legacy 6800 series
products. Although they can be installed in the FR6802+ frame and
work using card edge controls, they will not be discovered or controlled
by + Pilot Lite. For + Pilot Lite to find a module, it must be from the
6800+ product family.
+ Pilot Lite and CCS applications such as Navigator or Pilot cannot run
on the same PC at the same time. Both applications can be installed, but
only one can be opened at a time.
Consider these questions:
• Did you physically set the jumper for local control? If so, set this
jumper to the REM position for remote control.
• Is the module properly seated in the frame, and in the right slot?
Check the positioning of the module in its slot in the frame.
• Does the Control window indicate the device is "ready"? The
device may be powered off or disconnected from the network. See
"+ Pilot Lite Status Bar Reports 'Not Ready'" on page
+ Pilot Lite reports each device's connection status in the status bar. If
the connection status message reads "Not Ready," check the following:
• Is the module properly seated in the frame? Check the position of
the module in the frame.
• Is the frame connected to the network? Check the device's network
connection. For + Pilot Lite, an RS-232 null modem cable is
required between the PC and the FR6802+ frame.
If the status bar still reports no status or "Not Ready" for the frame or
device, try restarting + Pilot Lite.
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