Debit Return; Reprint Receipt - Ingenico Telium Quick Reference Manual

Debit Return

> Press [2] RETURN
> If prompted, enter password, press [ENTER]
> Enter amount, press [ENTER]
> If prompted, enter Clerk ID, press [ENTER]
> Have customer Insert chip card into
reader (terminal or external PIN pad)
> If prompted, have customer select
language (English, Francais)
If prompted, have customer press [OK]
>
for return amount
> If prompted, have customer enter PIN
and press [OK]
OR
Swipe Card
>
> If prompted, enter Clerk ID, press [ENTER]
> Enter amount, press [ENTER]
These prompts will appear on the PIN pad
for customer verification:
> If prompted, have customer press [YES]
or [NO] to confirm amountt
> Select [CHQ] (chequing) or [SAV]
(savings)
> Enter PIN, press [ENTER]
> Transaction authorizes, receipt prints
> Have customer remove card if card was
in chip reader
Credit Void
> Press [3] VOID
> Select search method: ALL, REF #,
CLERK #, Invoice #, Account #,
Customer#, RRN, Approval Code
Press [F4] to select the transaction to be
>
voided
> Select [YES] to confirm void
Transaction authorizes, receipt prints
>
> Select [YES] or [NO] for customer copy
Debit Void
> Press [3] VOID
> Select search method: ALL, REF #,
CLERK #, Invoice #, Account #,
Customer#, RRN, Approval Code
> Press [F4] to select the transaction to be
voided
> Select [YES] to confirm void
> Have customer insert chip card into
reader (terminal or external PIN pad)
OR
> Swipe debit card
Invoice/Ticket prompt is optional:
> Enter invoice or ticket #, press [ENTER]
These prompts will appear on the PIN
pad for customer verification:
> Press [OK] to confirm transaction amount
> Select [CHQ] (chequing) or [SAV]
(savings)
> Enter PIN, press [ENTER]
> Press [F1] to Confirm void
> Transaction will authorize, receipt will print

Reprint Receipt

> Press [8] REPRINT
> Press [1] LAST RECEIPT, or [2] SEARCH
> If SEARCH is selected:
• Select search method: ALL, REF #,
CLERK #, ACCT # or INV/TKT#
• Enter the search criterion: reference,
clerk, acct #, or invoice/ticket #,
press [ENTER]
• Press [SELECT]
• Press [1] if MERCHANT COPY,
[2] CUSTOMER COPY, or [3] BOTH
> Receipt prints
Print/Display Batch Data
> Press the [.,#*] key
> Press [0] Reports Menu
> Select [1] Detail or [2] Summary
> Press [1] to PRINT, or [2] to DISPLAY