Serial Call; Examples; Switching Serial Call On/Off (Using The Telephone Menu) - Avaya T3 Classic User Manual

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Serial call

With the "Serial call" feature, an external caller who wants to speak to several subscribers can be
transferred to them one after the other.
After each conversation, the external caller is automatically returned to the "operator position" (here
Subscriber A with activated "Serial call") following a delay (3 secs). The serial call is ended by the
external caller terminating the connection, or by deactivation of the serial call function before the
final transfer.
The feature can be used on all menu-controlled T3 terminals.

Examples

Subscriber A, with "Serial call" activated, is on a call with a public exchange subscriber
and then transfers the public subscriber to Subscriber B:

Switching serial call on/off (using the telephone menu)

Settings
Applications
Set to selection
Serial call
If Subscriber B hangs up during the conversation, there will be a callback
from the public subscriber to Subscriber A.
Subscriber B transfers the call with the public subscriber to Subscriber C
and hangs up. Subscriber C now speaks with the public subscriber and
hangs up.
There is now a callback from the public subscriber to
Subscriber A
Subscriber B speaks with the public subscriber, then puts the line into
refer-back and hangs up
Public subscriber calls Subscriber B again (recall)
Subscriber B transfers the public subscriber to Subscriber C. Subscriber C
does not accept the call
The public subscriber calls Subscriber B again
OK
OK
Def.
On
Esc Esc
or
or
or
The "OK" key is used for switching on and off
Serial call is active
Serial call on/off with
Esc
Exit programming
Other features
OK
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