Problems And Possible Solutions - Honeywell PM42 User Manual

Problems and Possible Solutions

PM42 Mid-Range Printer User Manual
Use these tables to find possible solutions to printer problems you may
encounter.
Print Quality Problems and Possible Solutions
Problem
The printout is weak.
The printout is weaker on
one side.
There are weak spots on
the printout.
The printout is dark or
there is excessive
bleeding on the media.
There are dark lines along
the media path.
Chapter 5 — Troubleshoot the Printer
Possible Solution
Try these possible solutions in order:
• Make sure that your media setting is
appropriate for the type of media you are
using.
• The contrast may be too low. Increase the
contrast.
• The printhead pressure may be too low.
Increase the printhead pressure.
• Replace the printhead.
Adjust the printhead balance.
Try these possible solutions in order:
• There may be foreign particles on the
media. Clean or replace the media.
• Make sure that your media and ribbon
are compatible.
• Make sure that you are using high quality
media and ribbon.
• The contrast may be too low. Increase the
contrast.
Try these possible solutions in order:
• Make sure your media setting is
appropriate for the type of media you are
using.
• The contrast may be too high. Decrease
the contrast.
• The printhead pressure may be too high.
Decrease the printhead pressure.
• The printhead voltage may be incorrect or
the energy control may be faulty. For help,
contact your Intermec representative.
The printhead may be dirty. Clean the
printhead.
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