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CHAPTER
TROUBLESHOOT AND MAINTAIN
3
THE PRINTER
Locate the Printer Configuration and Serial Numbers
You can also find the printer configuration and serial numbers on the product label
located on the bottom of the printer.
Printer Problems and Possible Solutions
Use this section to find possible solutions to printer problems.
Problem
The status LED if off, but the
power is on.
The status LED is green, but
the printer is not feeding media.
PC300T/PC310T Desktop Printer User Guide
Configuration Label
Possible Solution
Make sure the connectors on the power supply are securely
plugged into the printer and an AC outlet.
Make sure the correct type of interface cable is securely
plugged into both the printer and computer.
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