Troubleshooting - Expobar ROSETTA CAPSULE GROUP User Manual

TROUBLESHOOTING

The following checks can be carried out by users once the machine has been turned off and disconnected
from the power supply. For all other non-specified machine faults, disconnect the machine from the power
supply and immediately contact authorised and qualified service personnel.
Problem
The machine does not start up
Below-standard coffee froth quality
The steam wand does not dispense
steam
Water is found underneath the
machine
Coffee not dispensed at right temperature:
Brewing groups do not dispense water:
90% of faults are due to limescaling inside the coffee machine (due to not softening the water).
To avoid these faults, maintain the water softener regularly.
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Possible cause
The plug is not correctly
inserted into the power
socket
The circuit breaker
and/or differential are
disconnected.
The cable and/or plug
are damaged.
The coffee spout is
clogged or dirty
The steam wand is
clogged by milk
The drainage tube is
blocked.
Faults produced by limescale
Heat-exchanger outlet pipes clogged by
limescale.
Water system is clogged by limescale.
Rosetta Capsule Group
Solution
Check that the plug is
correctly inserted and
that the power socket
is operational.
Check that they are
connected.
Call service personnel
to replace them.
Clean the coffee outlet
nozzle
Clean the wand and, if
necessary, remove the
nozzle and unclog it
using a pin or needle.
Clean the drainage tube.