Troubleshooting, Care and Technical Support
Troubleshooting
Bar Codes
Batteries
82
Bar code won't scan
•
Check the quality of the bar code. Labels which are faded or
scratched are less likely to scan.
•
Verify that the unit is configured to read the type of bar code being
scanned. Scan the D1 parameter and try again. (Refer to Predefined
Defaults in Appendix C of the Falcon DOS Portable Data Termi-
nals Advanced User's Guide for the D1 parameter.)
•
When an attached scanning device isn't functioning correctly, verify
it is not broken by using another device.
Bar code won't scan with laser
•
Vary the scanning angle and distance. Avoid aiming the laser beam
perpendicular to the bar code label or at extreme angles.
•
Verify that the laser beam is intersecting the entire bar code label.
Bar code won't scan with wand
•
Ensure that the wand is passing over the entire bar code label. Hold-
ing the wand like a pencil in front of the left side of the label, use a
swift sweeping motion to move the wand towards the other end of
the label.
Unit won't turn on
•
Replace with a fully charged battery.
•
Close the battery door securely.
®
Falcon
DOS Portable Terminals