Appendix C Troubleshooting Guide - PSC Falcon 4210 Product Reference Manual

Terminal does not power on.
Terminal shuts itself down.
Battery life is short
"Low Backup Battery" message
Screen is blank
Terminal either doesn't respond, or
responds inaccurately to touch-
screen input.
Bar code not read
Terminal will not shut off.
Product Reference Guide
Appendix C
Troubleshooting Guide
Problem
Battery needs recharging or replacement
(see page 13).
Insure that battery is installed correctly
(see page 4).
Adjust "Power Properties" (see page 16).
Battery needs recharging (see page 13).
Adjust "Power Properties" - especially if
peripherals are used (see page 16).
Replace battery pack if old (battery can be
recharged approximately 500 cycles).
Charge terminal for 14 hours (see page 15)
Make sure terminal is powered on.
Adjust screen contrast (see page 7)
Calibrate touch-screen (see page 7).
Perform a warm boot - Warning - Unsaved data
will be lost (see page 17).
Perform a cold boot - WARNING - Terminal will
be reset to default settings and data will be
lost. (see page 17).
Make sure scanning application is loaded and
operational.
Run "BarSetup" program to modify barcode read
settings (see page 37).
Bar code might be distorted and should be
replaced (keypad input might be necessary).
Battery needs recharging or replacement
(see page 13).
If terminal is processing data, attach charging
cable to insure the battery isn't depleted.
If terminal is connected to AC power, disconnect.
Perform a warm boot - Warning - Unsaved data
will be lost (see page 17).
Perform a cold boot - WARNING - Terminal will
be reset to default settings and data will be
lost. (see page 17).
Solution
47