Other Error Messages - Canon MX920 Series Online Manual

Other Error Messages

• Check: If an error message is displayed outside the printer status monitor, check the
following:
• "Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"
Quit other running application softwares to increase available memory.
If you cannot print yet, restart your computer and retry printing.
• "Printer driver could not be found"
Uninstall the printer driver according to the procedure described in Deleting the Unnecessary MP
Drivers, and then reinstall it.
• "Could not print Application name - File name"
Try printing again once the current job is complete.
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen asking for
permission to send the printer and application software usage information will be displayed every month for
about ten years.
Read the instructions on the screen and follow the procedure below.
• If you agree to participate in the survey program:
Click Agree, then follow the on-screen instructions. The printer usage information will be sent via the
Internet. If you have followed the on-screen instructions, the information will be sent automatically from
the second time onward and the confirmation screen will not be displayed again.
Note
When the information is being sent, a caution screen such as an Internet security screen may be
displayed. In this case, confirm that the program name is "IJPLMUI.exe", then allow it.
If you deselect the Send automatically from the next time check box, the information will not
be sent automatically from the second time onward and a confirmation screen will be displayed at
the time of the next survey. To send the information automatically, see
screen setting:.
• If you do not agree to participate in the survey program:
Click Do not agree. The confirmation screen will be closed, and the survey at that time is skipped. The
confirmation screen will be displayed again one month later.
• To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program:
Changing the confirmation