Scanner Does Not Work After Upgrading Windows - Canon MX920 Series Online Manual

Scanner Does Not Work after Upgrading Windows

Check: Disconnect the USB cable, then uninstall (delete) and reinstall MP
Drivers and IJ Scan Utility.
• Step 1: Uninstall MP Drivers.
See "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how
to delete MP Drivers.
• Step 2: Uninstall IJ Scan Utility.
• Windows 7 / Windows Vista:
1. From the Start menu, select Control Panel > Programs > Uninstall a program.
2. Double-click Canon IJ Scan Utility.
3. When a confirmation appears, click Yes.
4. When uninstallation is complete, click OK.
IJ Scan Utility is deleted.
Note
In Windows 7 and Windows Vista, a confirmation/warning dialog box may appear when
installing, uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
• Windows XP:
1. From the Start menu, select Control Panel > Add or Remove Programs.
2. Select Canon IJ Scan Utility, then click Remove.
3. When a confirmation appears, click Yes.
4. When uninstallation is complete, click OK.
IJ Scan Utility is deleted.
• Step 3: Reinstall MP Drivers and IJ Scan Utility.
Reinstall MP Drivers and IJ Scan Utility using the Setup CD-ROM.