Other Error Messages - Canon PIXMA MP500 Service Manual

17 times Motor driver error [6D00]
19 times Ink tank position sensor
error [6502]
20 times Other hardware error [6500] The PCI bus error is detected by the ASIC.
22 times Scanner error
Continuous ROM error
alternate
blinking
Alarm RAM error
LED lit
*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM
information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0146) when
replacing the logic board ass'y.
[See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]

2-3. Other Error Messages

Message on the LCD
Printing is unavailable. Data
received via wireless
communication is not photo data.
The selected paper cannot be fed
from cassette. Change the paper
source.
Cannot specify the followings
together. Change one of the
settings.
Device memory is full. Cannot
continue process. Reduce the
number of photos to print.
Failed to scan. Either document
cannot be scanned or is not placed
on the platen glass.
Press <>.
(<>: Color button icon)
Press <>.
(<>: Black button icon)
There are no photos in memory
card.
The value exceeds the number of
copies you can print.
The AD conversion value indicating the motor
driver temperature is not proper.
None of the ink tank position is detected.
The scanner unit cannot detect the home
position, or the scanner unit warming-up is not
done properly at power-on.
On the LCD, "Scanner is not operating
correctly." is displayed.
The check sum value is incorrect in the ROM
check at hard-power-on.
The RAM error occurred in the RAM check at
hard-power-on.
Cause
The received image data was invalid in
infrared communication from a mobile
phone.
The paper type being used is not
supported for paper feeding from the
cassette. (Business Card, Credit Card
size paper and Photo Stickers are not
supported.)
Settings made conflict each other.
The memory is not sufficient to do the
print job.
The machine failed in scanning the
document for Fit-to-page copy.
The Black button was pressed, but it is
invalid.
The Color button was pressed, but it is
invalid.
Supported image files are not in the
memory card.
During selecting images or specifying
the number of copies, the total print
quantity exceeds the prescribed value of
1-9
- Purge unit (QM2-2925)
- Logic board ass'y (QM2-
*1
3078)
- Platen unit (QM2-2923)
- Logic board ass'y (QM2-
*1
3078)
- Logic board ass'y (QM2-
*1
3078)
- Scanner unit (QM2-2905)
- Logic board ass'y (QM2-
*1
3078)
- Logic board ass'y (QM2-
*1
3078)
Solution
The error message is displayed for a
while, then the LCD automatically
returns to the initial screen you see when
the COPY, SCAN, or MEMORY CARD
button is pressed.
Change the paper source to the ASF.
The error message is displayed for a
while, then the LCD automatically
returns to the display before the error
occurrence.
Reduce the amount of data to be printed,
or print from a computer.
Press the Ok button to clear the error.
The LCD automatically returns to the
display before the error occurrence.
A temporary error. Press the Color
button to continue the operation.
A temporary error. Press the Black
button to continue the operation.
The error message is displayed for a
while, then disappears.
After the error message is displayed for a
while, the last operation before the error
is cancelled, and the total print quantity