Errors Often Occur When You Send A Fax - Canon MX920 Series Online Manual

Check the recipient's fax/telephone number, correct the fax/telephone number registered to the speed
dial code, then send the document again.
Changing Registered Information
Note
You can check the information for speed dialing by printing CODED SPEED DIAL TELEPHONE
NO. LIST.
Summary of Reports and Lists
• Check 8: Does an error occur during transmission?
• Ensure that a message is displayed on the LCD. When a message is displayed on the LCD, check
the cause.
A Message for Faxing Is Displayed on the LCD
• Print ACTIVITY REPORT and check for an error.
Summary of Reports and Lists
• Check 9: Is the document loaded properly?
Remove the document, then reload it on the platen glass or in the ADF.
Loading Originals
• Check 10: Does a printer error occur?
Ensure that an error message is displayed on the LCD. When an error message is displayed on the
LCD, check the cause.
When the error message with the support code is displayed, refer to
When the error message without the support code is displayed, refer to
If you are in a hurry, press the Stop button to close the message, then send the fax.
• Check 11: Is the telephone line connected correctly?
Reconnect the telephone line cable to the telephone line jack.
Basic Connection
If the telephone line is connected correctly, there is a problem with your telephone line. Contact your
telephone company and the manufacturer of your terminal adapter or telephone adapter.
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the
Numeric Buttons
• Check: Have you already selected the recipient from the redial history, or already
dialed a number by using the Numeric buttons?
You can dial one recipient by selecting from the redial history or by using the Numeric buttons as the
recipient of sequential broadcasting.
If you already have dialed by selecting from the redial history or by using the Numeric button, select
the recipient from the coded speed dial.

Errors Often Occur When You Send a Fax

• Check: Check the telephone line condition or the connection.
If the telephone line or connection is poor, reducing the transmission start speed may correct the error.
Reduce the transmission start speed on TX start speed in Adv. communication settings in
Advanced FAX settings under FAX settings.
Advanced FAX settings
Support Code List.
A Message Is Displayed.