Canon MX920 Series Online Manual

Hide thumbs

Advertisement

Table of Contents
MX920 series

Online Manual

Read Me First
Useful Functions Available on the Machine
Overview of the Machine
English

Advertisement

Table of Contents
loading

  Also See for Canon MX920 Series

  Summary of Contents for Canon MX920 Series

  • Page 1: Online Manual

    MX920 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English...
  • Page 2: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
  • Page 3 Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 4: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • All other company names and products mentioned herein may be trademarks or registered trademarks of their respective companies.
  • Page 5: Search Tips

    Search Tips You can search for target pages by entering keywords in the search window. Important When performing a search by entering the product's model name, enter only the first two digits of the number in the model name. Example: When searching for MX45n (where "n" is a number) Enter "MX45"...
  • Page 6 You can find target pages easily by entering your application's name and a keyword for the function you want to learn about. Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search •...
  • Page 7 Window Used in Operation Explanation In this guide, most of the operations are described based on the windows displayed when Windows 7 operating system Home Premium (called Windows 7 below) is used.
  • Page 8: Overview Of The Machine

    Overview of the Machine Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Placing a Printable Disc Loading Originals Inserting the USB Flash Drive Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
  • Page 9 Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 10: Changing The Machine Settings

    Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD...
  • Page 11: Changing Machine Settings From Your Computer

    Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode...
  • Page 12: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD FAX settings Print settings LAN settings Device user settings Mobile phone print settings Bluetooth settings PictBridge print settings Language selection Firmware update Reset setting About ECO settings About Quiet setting...
  • Page 13: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection...
  • Page 14: Useful Functions Available On The Machine

    Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy even more pleasant photography experience by utilizing various functions. Print Photos Easily Download Content Materials Upload Scanned Images to the Web Print Online Items Easily Print Easily from a Smartphone Print with Google Cloud Print Print Directly from iPad, iPhone, or iPod touch...
  • Page 15 PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To print downloaded PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
  • Page 16: The Machine

    (such as Picasa Web Albums) while checking them in the printer screen. • Web Template Form Print Canon offers various template forms including seasonal stationery and calendars on the web. You can download and print the template forms you want anytime, as much as you need, by operating the machine only.
  • Page 17 You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service.
  • Page 18 Refer to "How to Use Print from E-mail" for details.
  • Page 19: Online Storage Integration Function

    Online Storage Integration Function The machine can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
  • Page 20: Printing From Airprint Compliant Device

    Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
  • Page 21 From the menu options, tap Print. From Printer Options, select the model that you are using. Important Because some application software does not support AirPrint, Printer Options may not be displayed. If an application software does not let you use printer options, you cannot print from that application software.
  • Page 22: Checking The Print Status

    Range: The page range can be used only with specific application software and file types (such as PDF files). For 1 Copy, click + or - to set the number of required copies. For Duplex Printing, click On to enable duplex printing or click Off to disable the function.
  • Page 23 • From an Apple device: Press the Home button on the Apple device twice. Tap the Print icon and display the print job list. Tap the print job to be canceled, and then tap Cancel Print. AirPrint Troubleshooting If the document does not print, check the following: Check that the machine power is on.
  • Page 24 You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
  • Page 25 Access the URL provided in the e-mail and complete the printer registration process Note The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function. For details about the registration procedure, see here Printing from Your Computer or Smartphone Prepare a file that you want to print...
  • Page 26 A URL of the member registration page is sent to the e-mail address of the newly registered member. Registered member accesses to the URL that is included in the e-mail, and complete the registration You can use this service from registered e-mail address. Note You can register up to 500 members.
  • Page 27 If You Do Not Receive the URL to Complete the Registration by E-mail • An incorrect e-mail address may have been entered. Wait about 30 minutes, and operate the printer operation panel to print the printer registration URL and PIN code. Then re-register from the beginning. If You Cannot Delete the Service •...
  • Page 28: Required Information

    Preparations for Using the Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the printer. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the printer, and then print using the printer's control panel.
  • Page 29 The notification is sent automatically to the registered e-mail address when the printing or service maintenance starts. In the Printer Owner Registration window, enter the information shown below, and click Next User Name Enter any name. The name that you enter is displayed at login. Important The maximum number of characters that can be entered is 30.
  • Page 30 Set a password of your choice, and click Register When the password setting process is completed, the printer's e-mail address and the service's URL are displayed, and the printer's registration process is completed. Important When you enter the password, the following character restrictions apply. Set a password that has 8 or more characters.
  • Page 31 Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US (UTC-06:00) &...
  • Page 32 Overview of the Machine Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Placing a Printable Disc Loading Originals Inserting the USB Flash Drive Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
  • Page 33: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols...
  • Page 34: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 35: Front View

    Front View operation panel Use to change the settings of the machine or to operate it. Operation Panel ADF (Auto Document Feeder) Load a document to copy, scan, or fax. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) document feeder cover Open when clearing jammed documents.
  • Page 36 Lights: Wireless LAN active is selected. Flashes: Printing or scanning over wireless LAN. Also flashes while searching for wireless LAN access point during setup and when connecting to the access point. (13) USB flash drive port Insert a USB flash drive to this port. Inserting the USB Flash Drive You can connect the optional Bluetooth Unit BU-30* to print directly.
  • Page 37 Load an original to copy, scan, or fax.
  • Page 38: Rear View

    Rear View rear cover Detach to remove jammed paper. power cord connector Plug in the supplied power cord. telephone line jack Connect the telephone line. external device jack Connect an external device such as telephone or answering machine. wired LAN connector Plug in the LAN cable to connect the machine to a LAN.
  • Page 39: Inside View

    Inside View ink lamp Lights or flashes red to indicate the ink tank status. Checking the Ink Status with the Ink Lamps print head holder The print head is pre-installed. ink cover Open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine.
  • Page 40: Operation Panel

    Operation Panel * All buttons and lamps on the operation panel are shown lit in the illustration below for explanatory purposes. Displaying select/set buttons Displaying Numeric buttons Note Buttons available depending on the operation will be displayed on the operation panel. When specifying the number of copies for photo printing or coping, or selecting options in the print settings screen, the select/set buttons will be displayed as shown in (A).
  • Page 41 Redial/Pause button Displays the list of numbers dialed with the Numeric buttons to redial the selected number. You can also use this button to enter pause time between or after numbers when dialing for example international calls. Stop button Cancels operation when print, copy, scan, or fax transmission/reception job is in progress. Alarm lamp Lights or flashes orange when an error occurs, such as paper-out or ink-out.
  • Page 42 (21) Numeric buttons Used to enter a fax/telephone number, or the code or the first letter of a name registered to a coded speed dial. Note The machine makes the beep sound when pressing buttons on the operation panel. The sound volume can be adjusted in Sound control of Device user settings.
  • Page 43: About The Power Supply Of The Machine

    About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 44: Confirming That The Power Is On

    Confirming that the Power Is On The lamp on the mode button or MENU button is lit blue when the machine is turned on. Even if the LCD is off, if any lamp on these buttons is lit, the machine is on. Note It may take a while for the machine to start printing immediately after you turn on the machine.
  • Page 45: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine Press the ON button to turn on the machine. The lamp on the COPY button flashes and then remains lit blue. Confirming that the Power Is On Note It may take a while for the machine to start printing immediately after you turn on the machine. If the Alarm lamp lights up or flashes orange and an error message is displayed on the LCD, see A Message Is Displayed.
  • Page 46 Notice for the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn.
  • Page 47: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important When you unplug the power cord, press the ON button, then confirm that all the lamps on the operation panel are off. Unplugging the power cord before all the lamps on the operation panel are turned off may cause drying or clogging of the print head and print quality may be reduced.
  • Page 48: Lcd And Operation Panel

    LCD and Operation Panel You can use the machine to make copies, send/receive faxes, scan originals, or print photos on a USB flash drive without a computer. You can also make good use of the various functions of the machine using the menu screen and the settings screen on the LCD.
  • Page 49 Press the center Function button. The Receive mode settings screen will appear. Press the right Function button to select TX image qlty. The TX image quality settings screen will appear.
  • Page 50 Entering Numbers, Letters, and Symbols The machine allows you to enter characters by selecting them from an on-screen character list when registering information, such as unit name, a recipient's name for coded speed dial, etc. Switching the Input Mode The machine has three input modes: lowercase mode, uppercase mode, and numeric mode. When you press the center Function button (Aa1), the input mode is switched in the following order: lowercase mode, uppercase mode, then numeric mode.
  • Page 51 Select Space, then press the OK button. To insert a character Select the character you want to insert, then press the OK button. To delete a character Press the right Function button to select Del. character. When the cursor is at the end of the characters and Del.
  • Page 52 Loading Paper / Originals Loading Paper Placing a Printable Disc Loading Originals Inserting the USB Flash Drive...
  • Page 53: Loading Paper

    Loading Paper Paper Sources to Load Paper Loading Small Size Paper Loading Large Size Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
  • Page 54 Paper Sources to Load Paper The machine has two paper sources for feeding paper, the cassette (upper) and cassette (lower). The paper source used depends on the page size and media type. Media Types You Can Use Note When printing, select the correct page size and media type. If you select the wrong page size or media type, the machine may feed paper from the wrong paper source or may not print with the proper print quality.
  • Page 55 Photo paper (A4, 8" x 10" (20 x 25 cm), or Letter size) Plain paper (A4, B5, A5, Letter, or Legal size) Envelopes Loading Paper with the Print Side Facing Down If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossy side) facing down.
  • Page 56: Loading Small Size Paper

    If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 57 Slide the paper guide in front and on the right to open the guides. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette (upper). Note Align the paper stack with the edge of the cassette (upper) as shown in the figure below. If the paper stack is in contact with the protrusions (C), the paper may not be fed properly.
  • Page 58 Open the paper output tray. Holding both sides of the paper output tray, gently open it. The output tray extension opens automatically when the paper output tray is opened. Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
  • Page 59 Loading Envelopes Load small sizes of paper in the cassette (upper). Loading Small Size Paper Note We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. You can use general copy paper.
  • Page 60 Slide the paper guide in front and on the right to open the guides. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette (lower). Note Align the paper stack with the edge of the cassette (lower) as shown in the figure below. If the paper stack is in contact with the protrusion (C), the paper may not be fed properly.
  • Page 61 Note Loading paper larger than A4 size To load paper larger than A4 size in the cassette (lower), press down the lock on the cassette (lower), then extend the cassette (lower). The cassette (lower) sticks out of the machine when correctly set. Do not force the cassette (lower) into the machine any further.
  • Page 62 Open the paper output tray. Holding both sides of the paper output tray, gently open it. The output tray extension opens automatically when the paper output tray is opened. Extend the paper output support. Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
  • Page 63: Loading Envelopes

    Loading Envelopes You can load European DL and US #10 envelopes. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important Printing of envelopes from the operation panel or from a digital camera is not supported. Do not use the following envelopes.
  • Page 64 Slide the paper guide in front and on the right to open the guides. Load the envelopes WITH THE PRINT SIDE FACING DOWN, and place them in the center of the cassette (lower). The folded flap of the envelope will be faced up on the left side. Rear side Address side Up to 10 envelopes can be loaded at once.
  • Page 65 Slide the paper guide on the right to align the right and left guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note Do not load envelopes higher than the load limit mark (F). Keep the envelope stack height below the protrusions of the paper guides.
  • Page 66 Note After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver.
  • Page 67: Media Types You Can Use

    Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
  • Page 68: Paper Weight

    17 to 28 lb (64 to 105 g /m ) (except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper Take out only the necessary number of paper from the package, just before printing.
  • Page 69: Paper Load Limit

    Approx. 50 sheets paper) Envelopes 10 envelopes Canon Genuine Papers Note We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>). Paper for printing photos: Media Name <Model No.>...
  • Page 70 *2 Feeding paper from the cassette (upper) can damage the machine. Always load in the cassette (lower). *3 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs and discoloration. *4 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly.
  • Page 71: Media Type Settings On The Operation Panel

    Media Type Settings on the Operation Panel Commercially Available Papers Media Name Settings in Type Plain Paper (including recycled paper) Plain paper Canon Genuine Papers Paper for printing photos: Media Name <Model No.> Settings in Type Photo Paper Pro Platinum <PT-101> Pro Platinum Glossy Photo Paper "Everyday Use"...
  • Page 72: Media Types You Cannot Use

    Paper that is too thin (weighing less than 17 lb (64 g /m Paper that is too thick (weighing more than 28 lb (105 g /m ), except for Canon genuine paper) Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when...
  • Page 73: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes Printable Discs...
  • Page 74 To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print.
  • Page 75 Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 76 Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area 1.59 inches (40.4 mm) 1.47 inches (37.4 mm) Printable area 0.12 inches (3.0 mm) 0.20 inches (5.0 mm) 0.25 inches (6.4 mm) 0.25 inches (6.3 mm)
  • Page 77 Envelopes Size Recommended Printing Area (width x height) European DL 3.88 x 7.07 inches (98.8 x 179.6 mm) US Comm. Env. #10 3.68 x 7.90 inches (93.5 x 200.9 mm) Recommended printing area 0.12 inches (3.0 mm) 1.47 inches (37.4 mm) 0.22 inches (5.6 mm) 0.22 inches (5.6 mm)
  • Page 78 Printable Discs The printing area of the printable disc is from 0.67 inches (17 mm) of the internal diameter to 0.04 inches (1 mm) from the external diameter of the printing surface. Recommended printing area 0.67 inches (17.0 mm) 0.04 inches (1.0 mm)
  • Page 79 Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc How to Detach / Attach the Disc Tray...
  • Page 80 Cautions When Printing on a Printable Disc Be sure to use the disc tray supplied with this machine. It has a "J" on the upper side. Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.
  • Page 81 Before Placing a Printable Disc The following items are needed to print onto the printable disc: disc tray (supplied with the machine) * Use the disc tray with "J" on the surface. The disc tray is attached in the back of the cassette (upper). How to Detach / Attach the Disc Tray 4.72 inches (12 cm) printable disc Obtain a printable disc with a label surface compatible with inkjet printing.
  • Page 82 Placing a Printable Disc To print onto a printable disc, place it on the disc tray supplied with the machine, then insert it into the machine. This procedure also applies to printing from a computer. Important Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the machine.
  • Page 83 Attach the disc tray to the machine. Note The disc tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the disc tray. Place the disc tray on the inner cover. Insert the disc tray straight until the arrow ( ) on the inner cover is almost aligned with the arrow (...
  • Page 84 Removing a Printable Disc Pull out the disc tray. Close the inner cover. Important If the inner cover is opened, you cannot print on paper as it will not feed properly. Make sure that the inner cover is closed. Remove the printable disc from the disc tray. Important Do not touch the printing surface when removing the disc from the disc tray.
  • Page 85 Dry the printing surface sufficiently before removing the disc. If you see printing on the disc tray or the transparent parts on inner or outer diameter of the printable disc, wipe them off after the printing surface has dried. Close the paper output tray. Attach the disc tray onto the cassette (upper).
  • Page 86 How to Detach / Attach the Disc Tray Detaching the disc tray Slide the disc tray to the side on the back of the cassette (upper) and raise it to detach. Important Be sure to remove all orange shipping tapes on the disc tray. Attaching the disc tray Align the holes of the disc tray with the hooks on the back of the cassette (upper) and slide it to attach.
  • Page 87: Loading Originals

    Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) How to Load Originals for Each Function Originals You Can Load...
  • Page 88: Position To Load Originals

    Position to Load Originals The machine has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Originals You Can Load Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF.
  • Page 89: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass You can load originals to copy, fax, or scan on the platen glass. Load an original on the platen glass. Open the document cover. Important When opening or closing the document cover, do not touch the buttons and LCD on the operation panel.
  • Page 90 Important Hold the document cover firmly when closing it because it is heavy. After loading the original on the platen glass, be sure to close the document cover before starting to copy, fax, or scan.
  • Page 91 Loading Documents in the ADF (Auto Document Feeder) You can load documents to copy, fax, or scan in the ADF (Auto Document Feeder). Note To scan a document at optimum quality, load it on the platen glass. Make sure that any original has been removed from the platen glass. Load a document in the ADF.
  • Page 92 Note You can specify the output setting when scanning both sided originals in Two-sided paper output setting of Device user settings. You can select whether to output the pages in correct order or with front and back reversed. The reverse setting prioritizes scanning speed. Device user settings...
  • Page 93: How To Load Originals For Each Function

    How to Load Originals for Each Function You may have to load the original in a different position depending on the function you selected in copying, faxing, scanning, etc. Load the original in the correct position according to the selected function. If you do not load the original correctly, it may not be scanned properly.
  • Page 94 Load the original WITH THE SIDE TO SCAN FACING DOWN and place it at least 0.4 inches (10 mm) away from the edges of the platen glass. Loading Two or More Originals on the platen glass Scan two or more printed photos in Photo copy In the scan mode, - select Auto scan for Doc.type to scan two or more printed photos, postcards, or business cards...
  • Page 95: Originals You Can Load

    Originals You Can Load The originals you can load on the platen glass or in the ADF (Auto Document Feeder) are as follows. platen glass Item Details - Text document, magazine, or newspaper Types of originals - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max.
  • Page 96 Inserting the USB Flash Drive Inserting the USB Flash Drive Removing the USB Flash Drive...
  • Page 97: Printable Image Data

    Inserting the USB Flash Drive Printable Image Data This machine accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed. The machine accepts images scanned and saved with the machine when Doc.type is set to Photo and Format is set to JPEG (file extension ".jpg").
  • Page 98 Removing the USB Flash Drive Make sure that the machine is not reading or writing data from/to the USB flash drive. A message is displayed on the LCD during such operations. Important Do not remove the USB flash drive or turn off the power while the machine is reading or writing to it.
  • Page 99: Replacing An Ink Tank

    Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
  • Page 100 Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note For information on the compatible ink tank, refer to the printed manual: Getting Started. If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
  • Page 101 Open the ink cover. The print head holder moves to the replacement position. Caution Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important Do not touch the metallic parts or other parts inside the machine. If the ink cover is left open for more than 10 minutes, the print head holder moves to the right.
  • Page 102 Important Do not touch other parts besides the ink tanks. Handle the ink tank carefully to avoid staining of clothing or the surrounding area. Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. Note Do not remove two or more ink tanks at the same time.
  • Page 103 Important Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole blocked, ink may splash. Do not touch the inside of the orange protective cap or the open ink port (D). The ink may stain your hands if you touch them.
  • Page 104 You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder. You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. Close the ink cover, then close the document cover gently.
  • Page 105: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 106: Checking The Ink Status With The Lcd On The Machine

    Checking the Ink Status with the LCD on the Machine Make sure that the power is turned on, and press the MENU button. Select Setup, then press the OK button. LCD and Operation Panel The setup menu screen will appear. Select Estimated ink levels, then press the OK button.
  • Page 107 Checking the Ink Status with the Ink Lamps Make sure that the power is turned on, then, holding both sides of the paper output tray, gently open it. Open the document cover, then open the ink cover. Replacing Procedure Check the ink lamp. Close the ink cover after checking the ink lamp status.
  • Page 108 Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 109: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head Aligning the Print Head Manually...
  • Page 110: Maintenance Procedure

    Maintenance Procedure If print results are blurred or colors are not printed correctly, the print head nozzle is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the print head may improve print quality.
  • Page 111: Align The Print Head

    If the problem is not resolved after cleaning the print head twice: Step 3 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer Note When you have performed the procedure until step 3 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours.
  • Page 112: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 113 Examine the nozzle check pattern. Examining the Nozzle Check Pattern...
  • Page 114: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. Check if there are missing lines in the pattern or horizontal white streaks in the pattern (2). No missing lines/No horizontal white streaks Lines are missing/Horizontal white streaks are present Number of sheets printed so far Select the pattern that is closer to the printed nozzle check pattern on the...
  • Page 115 Note To access other available functions, use the mode buttons or the MENU button. (lines are missing or horizontal white streaks are present) in the pattern or pattern (2), or in both the pattern and pattern (2): The cleaning is required. Select Also B, then press the OK button. The cleaning confirmation screen will appear.
  • Page 116: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper Make sure that the power is turned on.
  • Page 117 Examine the nozzle check pattern. Examining the Nozzle Check Pattern Note To access other available functions, use the mode buttons or the MENU button. If the problem is not resolved after cleaning the print head twice, clean the print head deeply. Cleaning the Print Head Deeply...
  • Page 118: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 119 When the completion message appears, press the OK button. The screen will return to the Maintenance screen. Examine the nozzle check pattern. Examining the Nozzle Check Pattern If a particular color is not printed properly, replace the ink tank of that color. Replacing an Ink Tank If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
  • Page 120: Aligning The Print Head

    Replacing an Ink Tank If you run out of the supplied paper (Matte Photo Paper MP-101) or the specified Canon genuine paper is not immediately available or obtainable, you can use plain paper and align the print head manually.
  • Page 121 The confirmation screen will appear. Select Yes, then press the OK button. The print head alignment sheet will be printed and the print head position will be adjusted automatically. This takes about 4 minutes. Important Do not open the ink cover while printing is in progress. Note If the automatic adjustment of the print head position has failed, the error message appears on the LCD.
  • Page 122 Aligning the Print Head Manually If printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note For details on adjusting the print head position automatically, see Aligning the Print Head.
  • Page 123 To print and check the current head position adjustment values, select Print the head alignment value. Select Yes, then press the OK button. The print head alignment pattern is printed. Important Do not open the ink cover while printing is in progress. When the message "Did the patterns print correctly?"...
  • Page 124 Least noticeable vertical streaks Most noticeable vertical streaks Repeat the same procedure until you finish inputting the pattern number for columns B to H, then press the OK button. For columns G and H, pick the setting that produces the least noticeable horizontal streaks at the position indicated by an arrow.
  • Page 125 If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. Least noticeable vertical streaks Most noticeable vertical streaks Repeat the same procedure until you finish inputting the pattern number for columns J to P, then press the OK button. Confirm the message, then press the OK button.
  • Page 126 Repeat the same procedure until you finish inputting the pattern number for columns b to h, then press the OK button. The manual adjustment of the print head position is complete. When the completion message appears, press the OK button. The screen will return to the Maintenance screen.
  • Page 127: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine...
  • Page 128: Cleaning The Print Heads From Your Computer

    Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning Open the printer driver setup window...
  • Page 129 Execute deep cleaning Make sure that the machine is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. Important Do not close the paper output tray until the deep cleaning is complete. Complete deep cleaning The Nozzle Check dialog box opens after the confirmation message.
  • Page 130: Cleaning The Paper Feed Rollers From Your Computer

    Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning Prepare the machine Remove all sheets of paper from the paper source from which paper could not be properly fed.
  • Page 131: Aligning The Print Head Position From Your Computer

    Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the machine is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, see "Aligning the Print Head Position Manually from Your...
  • Page 132 Aligning the Print Head Position Manually from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the machine is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
  • Page 133 When you have entered all the necessary values, click OK. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
  • Page 134 When you have entered all the necessary values, click OK. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks Confirm the displayed message and click OK The third pattern is printed.
  • Page 135 When you have entered all the necessary values, click OK. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Click OK to adjust the head position.
  • Page 136: Use Your Computer To Print A Nozzle Check Pattern

    Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check Open the printer driver setup window...
  • Page 137: Cleaning Inside The Machine

    Cleaning Inside the Machine Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page.
  • Page 138: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Protrusions inside the Machine Cleaning the Pad in the Cassette...
  • Page 139: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. - The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 140: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. - The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 141 Cleaning the ADF (Auto Document Feeder) Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. - The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 142 After wiping, close the document feeder cover by pushing it until it clicks into place. Close the document tray.
  • Page 143: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 144 Make sure that the paper feed roller has stopped rotating, then follow the message to load plain paper as follows in the paper source you selected in (6) of step 2. Loading paper in the cassette (upper): Cut a single sheet of A4 or Letter-sized plain paper into four pieces. Load them in the cassette (upper) with the top and bottom edges towards the back side of the cassette (upper).
  • Page 145 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 146 (10) Holding both sides of the paper output tray, gently open it. The output tray extension will open automatically when the paper output tray is opened. (11) Extend the paper output support. Important If the inner cover is open, close it. (12) Press the OK button.
  • Page 147 Cleaning the Protrusions inside the Machine Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. - The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 148 Cleaning the Pad in the Cassette If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette. You need to prepare: cotton swab Pull out the cassette (upper) or cassette (lower) from the machine, then remove all the paper.
  • Page 149 Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD...
  • Page 150 Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode...
  • Page 151: Changing The Print Options

    Changing the Print Options You can change the detailed print driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: Open the printer driver setup window Click Print Options...
  • Page 152: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile Open the printer driver setup window Set the necessary items...
  • Page 153 To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note When you install the printer driver again or upgrade the version of the printer driver, the print settings you registered will be deleted from Commonly Used Settings.
  • Page 154: Managing The Machine Power

    Managing the Machine Power This function allows you to manage the machine power from the printer driver. The procedure for managing the machine power is as follows: Power Off The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver.
  • Page 155: Reducing The Machine Noise

    Reducing the Machine Noise The silent function allows you to reduce the operating noise of this machine. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings Open the printer driver setup window...
  • Page 156: Changing The Machine Operation Mode

    Changing the Machine Operation Mode If necessary, switch between various modes of machine operation. The procedure for configuring Custom Settings is as follows: Custom Settings Open the printer driver setup window Make sure that the machine is on, and then click Custom Settings on the Maintenance tab The Custom Settings dialog box opens.
  • Page 157 Ink Drying Wait Time You can set the length of the machine rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time. If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the ink drying wait time.
  • Page 158 Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD FAX settings Print settings LAN settings Device user settings Mobile phone print settings Bluetooth settings PictBridge print settings Language selection Firmware update Reset setting About ECO settings About Quiet setting...
  • Page 159 Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Make sure that the machine is turned on. Confirming that the Power Is On Press the MENU button.
  • Page 160 For details on each setting item: FAX settings Print settings LAN settings Device user settings Mobile phone print settings Bluetooth settings PictBridge print settings Language selection Firmware update Reset setting Note You can use the machine considering the environment, such as setting 2-sided printing as default. About ECO settings You can reduce the operating noise when printing at night.
  • Page 161: Fax Settings

    FAX settings This section describes the setting items in FAX settings. FAX user settings Advanced FAX settings Auto print settings Auto save setting Security control Easy setup Note Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists FAX user settings •...
  • Page 162: Activity Report

    When faxing color documents using the ADF, selects whether to convert them into black & white data if the recipient's fax machine does not support color faxing. If you select Disconnect, the machine does not send color documents when the recipient's fax machine does not support color faxing.
  • Page 163: Easy Setup

    Saving Received Faxes Automatically on a USB Flash Drive Security control • FAX number re-entry If you select ON, you can set the machine to send faxes after using the Numeric buttons to enter the number twice. By using this setting, you can avoid the mistransmission of faxes. Preventing Mistransmission of Faxes •...
  • Page 164: Print Settings

    Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amount Selects the amount of image that extends off the paper when printing in borderless (full).
  • Page 165: Ipv4 Address

    LAN settings • Change wireless/wired Activates either wireless LAN or wired LAN. You can also deactivate wireless/wired LAN. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note You can also enter this setting menu by selecting WLAN setup from the menu screen. When this menu is selected, the machine starts searching for a WPS-compatible access point.
  • Page 166: Table Of Contents

    XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • LAN setting list The list of wired LAN settings of this machine is displayed on the LCD. The following setting items are displayed. Items Setting Connection Active/Inactive IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX.
  • Page 167 • Bonjour settings Setting items for LAN using Bonjour for Mac OS. Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note You cannot use the same service name as that already used for other LAN connected devices.
  • Page 168: Summer Time Setting

    Device user settings • Date/time setting Sets the current date and time. Setting the Sender Information • Date display format Sets the format of dates displayed on the LCD and printed on sent faxes and photos. Note When ON is selected for Print date on the print settings screen in printing from a USB flash drive, the shooting date is printed in the date display format you selected.
  • Page 169 • Two-sided paper output setting Selects the paper output setting for double-sided documents. • Output by page Documents are ejected from the ADF in the original page order. • Fast - by back/front Documents are ejected from the ADF with the front and back pages of each sheet in the reverse order, to make the processing time shorter.
  • Page 170: Page Size

    Mobile phone print settings When printing from a mobile phone through Bluetooth communication, select the print settings such as page size, media type, and so on. For details on how to print from a mobile phone through Bluetooth communication: Printing from Mobile Phone via Bluetooth Communication Note This menu is displayed only when the optional Bluetooth Unit is attached.
  • Page 171: Bluetooth Settings

    Specifies the name of this machine that is displayed on a Bluetooth-compatible device. For example, if you set it to "XXX-2", the machine will be displayed as "Canon XXX-2" on the Bluetooth device. The default value is "XXX-1" (where "XXX" is your machine's name).
  • Page 172 PictBridge print settings You can change the print settings when printing from a PictBridge compliant device. Set the print settings to Default on the PictBridge compliant device when you want to print according to the settings on the machine. PictBridge print settings Screen Disc label print setting Screen To change print settings from the PictBridge compliant device: Settings on a PictBridge Compliant Device...
  • Page 173 Select ON to correct red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected. Disc label print setting Screen The Set disc print area screen is displayed, and you can perform settings for printing on a printable disc from a PictBridge compliant device.
  • Page 174: Language Selection

    Language selection Changes the language for messages and menus on the LCD.
  • Page 175: Firmware Update

    Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a DNS server and a proxy server. Note Only Check current version is available when Disable LAN is selected for Change wireless/wired in LAN settings.
  • Page 176: Reset Setting

    Reset setting Reverts all settings you made to the machine back to default. However, some data may not be changed, depending on the current usage state of your machine. • Web service setup only Reverts the Web service settings back to the default. Note You can change the web service settings back to the default from Reset Web service setup on Web service setup.
  • Page 177 About ECO settings You can set automatic duplex printing as a default. Follow the procedure below to perform setting. Make sure that the machine is turned on. Confirming that the Power Is On Press the MENU button. The menu screen is displayed. Select ECO settings then press the OK button.
  • Page 178: About Quiet Setting

    About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important Set the current date and time in advance. Setting the Sender Information Follow the procedure below to perform setting.
  • Page 179 when you perform operations from the operation panel of the machine or printing and scanning from the computer.
  • Page 180 Information about Network Connection Useful Information about Network Connection...
  • Page 181: Useful Information About Network Connection

    Useful Information about Network Connection Initial Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
  • Page 182: ("Xx" Represents Alphanumeric Characters.)

    XXXXXXXXXXXX TCP/IP settings IPv4/IPv6 Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MX920 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * The initial value in this item varies by machine.
  • Page 183: Connecting The Machine To The Computer Using A Usb Cable

    Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
  • Page 184 When Detecting the Printers Have the Same Name during Setup When the printer is detected during setup, you may see multiple printers of the same name on the detection result screen. Select a printer with checking the MAC address set to the printer against the MAC address on detection result screen.
  • Page 185 Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, setup with the Setup CD-ROM. Connecting to Other Computer with LAN To add the computer connecting the printer with LAN, insert the Setup CD-ROM into the computer to connect with LAN and setup the network setting.
  • Page 186: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the network settings of the machine such as its IP address and SSID. Important This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Confirming that the Power Is On Load a sheet of A4 or Letter-sized plain paper.
  • Page 187 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.XXX XXXX:XXXX:XXXX:XXXX IPv6 IP Address *1 Selected IP Address (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPv6 Default Gateway *1 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX Subnet Prefix Length*1 Subnet Prefix Length IPsec*2 IPsec setting...
  • Page 188: About Network Communication

    About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication...
  • Page 189: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings...
  • Page 190: Ij Network Tool

    Do not print when IJ Network Tool is running. If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 191: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 192 Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration..Changing the WEP Detailed Settings You can change WPA or WPA2 settings with selecting Use WPA or Use WPA2 and clicking Configuration..
  • Page 193: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 194 4. Key ID: Select the Key ID (index) set to the access point. 5. Authentication: Select the authentication method to authenticate the printer's access to the access point. Normally, select Auto. If you want to specify the method manually, select Open System or Shared Key according to the setting of the access point.
  • Page 195: Changing The Wpa Or Wpa2 Detailed Settings

    Changing the WPA or WPA2 Detailed Settings Note This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 196 Enter the passphrase, confirm the type of dynamic encryption and click Next>. Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 197 Note Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.
  • Page 198: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note This screen is not available depending on the printer you are using. Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool. Starting up IJ Network Tool Select the printer in Printers:.
  • Page 199: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Start up IJ Network Tool. Starting up IJ Network Tool Select the printer in Printers:. Select Configuration... from the Settings menu. Click the Admin Password tab. The Admin Password sheet is displayed. For details on the Admin Password sheet, see Admin Password Sheet.
  • Page 200: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note This screen is not available depending on the printer you are using. When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. Starting up IJ Network Tool Select the printer in Printers:.
  • Page 201 Check the status. When the measurement is complete, the status is displayed. When is displayed in Connection Performance between the Printer and the Access Point:, the printer can communicate with the access point. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement.
  • Page 202: Initializing The Network Settings Of The Machine

    Setup CD-ROM. Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
  • Page 203: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for confirming the modified settings.
  • Page 204: Screens For Network Connection Of Ij Network Tool

    Screens for Network Connection of IJ Network Tool Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA Details Screen WPA2 Details Screen Authentication Type Confirmation Screen PSK: Passphrase and Dynamic Encryption Setup Screen...
  • Page 205: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 206 Displays the Status screen to confirm the printer connection status and wireless communication status. Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 207 Displays the Configuration screen to configure settings of the selected printer. Configuration Screen Note This item has the same function as Configuration... in the Canon IJ Network Tool screen. Associate Port... Displays the Associate Port screen and you can associate a port with the printer.
  • Page 208: Configuration Screen

    Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet.
  • Page 209: Wireless Lan Sheet

    Wireless LAN Sheet Note This screen is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. Network Type: Infrastructure Connects the printer to the wireless LAN with an access point.
  • Page 210 If a WEP key has not been set, the WEP Details screen is displayed automatically. To change WEP settings set before, click Configuration... to display the screen. Changing the WEP Detailed Settings Use WPA/Use WPA2 Transmission is encrypted using a WPA or WPA2 key you specified. The security has been strengthened more than WEP.
  • Page 211: Search Screen

    Search Screen Note This screen is not available depending on the printer you are using. The access points detected are listed. Detected Access Points: The signal strength from the access point, encryption type, name of access point, and the radio channel can be confirmed.
  • Page 212 Access points that cannot be used by this machine (including those configured to use different encryption methods) are displayed grayed out and cannot be configured.
  • Page 213: Wep Details Screen

    WEP Details Screen Note This screen is not available depending on the printer you are using. Specify the printer WEP settings. Note When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the access point. WEP Key: Enter the same key as the one set to the access point.
  • Page 214: Wpa Details Screen

    WPA Details Screen Note This screen is not available depending on the printer you are using. Specify the printer WPA settings. The value displayed on the screen differs depending on the present settings. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.
  • Page 215: Wpa2 Details Screen

    WPA2 Details Screen Note This screen is not available depending on the printer you are using. Specify the printer WPA2 settings. The value displayed on the screen differs depending on the present settings. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.
  • Page 216: Authentication Type Confirmation Screen

    Authentication Type Confirmation Screen Note This screen is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. Authentication Type Confirmation Screen Type of authentication used for client authentication is displayed. This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.
  • Page 217 PSK: Passphrase and Dynamic Encryption Setup Screen Note This screen is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. Passphrase: Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
  • Page 218: Setup Information Confirmation Screen

    Setup Information Confirmation Screen Note This screen is not available depending on the printer you are using. Displays the settings used for client authentication. Confirm the settings and click Finish.
  • Page 219: Wired Lan Sheet

    Wired LAN Sheet Note This screen is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. TCP/IP Setup: Sets the IP address of the printer to be used over the LAN.
  • Page 220: Admin Password Sheet

    Admin Password Sheet Set a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. Use admin password Set a password for the administrator with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
  • Page 221: Network Information Screen

    Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. Returns to the Canon IJ Network Tool screen. Copy All Information All network information displayed is copy to the clipboard.
  • Page 222: Access Control Sheet

    Access Control Sheet Note This screen is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. Printer Access Control Type: Select the type of access control with which to limit access of computers or network devices to the printer over a network.
  • Page 223 Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 224 Note The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 225: Address Screen

    Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. MAC Address: Enter the MAC address of a computer or a network device to allow access. Comment: Optionally enter any information to identify the device, such as the name of the computer.
  • Page 226 Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es). Single Address Specification Specify each IP address separately.
  • Page 227: Other Screens Of Ij Network Tool

    Other Screens of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen...
  • Page 228 Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 229 Displays the Status screen to confirm the printer connection status and wireless communication status. Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 230 Displays the Configuration screen to configure settings of the selected printer. Configuration Screen Note This item has the same function as Configuration... in the Canon IJ Network Tool screen. Associate Port... Displays the Associate Port screen and you can associate a port with the printer.
  • Page 231: Status Screen

    Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note This screen is not available depending on the printer you are using. When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available.
  • Page 232: Connection Performance Measurement Screen

    Connection Performance Measurement Screen Note This screen is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next>...
  • Page 233 A mark indicates the result of the connection performance measurement between the printer and the access point. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure Remeasurement Measures the connection performance again. Note If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
  • Page 234: Maintenance Screen

    Maintenance Screen Displays to perform Setting Initialization and Network Setup of the Card Slot. To display the Maintenance screen, select Maintenance from the Settings menu. Setting Initialization Reverts all the network settings of the printer to factory default. Click Initialize to display the Initialize Settings screen and click Yes to initialize the network settings of the printer.
  • Page 235: Network Setup Of The Card Slot Screen

    Network Setup of the Card Slot Screen Note This screen is not available depending on the printer you are using. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer.
  • Page 236 Skip Completes the setup without mapping a network drive to the card slot. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.
  • Page 237: Associate Port Screen

    Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association, then click OK. Note You cannot print with the printer unless the printer driver is associated with the port. Model: Displays the name of device specified as a destination port.
  • Page 238 Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. Returns to the Canon IJ Network Tool screen. Copy All Information All network information displayed is copy to the clipboard.
  • Page 239: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall...
  • Page 240: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 241 When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over a Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time.
  • Page 242: When The Printer Driver Is Not Associated With A Port

    When the Printer Driver Is Not Associated with a Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below.
  • Page 243: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to- peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other.
  • Page 244 In this authentication method, the communication partner is authenticated using the WEP key that was set for encryption. • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically. • Channel Frequency channel for wireless communication.
  • Page 245 Client computer and machine setup where all wireless communications pass through an access point. • IP Address A unique number with four parts separated by dots. Every network device that is connected to the Internet has an IP address. Example: 192.168.0.1 An IP address is usually assigned by an access point or a DHCP server of the router automatically.
  • Page 246 An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Strength The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%. •...
  • Page 247 An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4. •...
  • Page 248 Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed.
  • Page 249: About Firewall

    About Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When a Firewall Function is Enabled •...
  • Page 250: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
  • Page 251: Useful Information About Ink

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
  • Page 252: Key Points To Successful Printing

    Key Points to Successful Printing Check the machine status before printing! Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure Is the inside of the machine smeared with ink? After printing large quantities of paper or performing borderless printing, the area where papers...
  • Page 253: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
  • Page 254: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
  • Page 255: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never disconnect the power plug until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
  • Page 256: Precautions For Safe Transport Of The Machine

    Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important When sending the machine for repair Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
  • Page 257: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
  • Page 258: Specifications

    Specifications General Specifications 9600* (horizontal) x 2400 (vertical) Printing resolution (dpi) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. USB Port: Hi-Speed USB *1 USB Flash Drive Port: Bluetooth v2.0 (Option) *2*3 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Interface...
  • Page 259: Scan Specifications

    Modem speed (Automatic fallback) Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Transmission speed Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)
  • Page 260: Minimum System Requirements

    Windows 7, Windows 7 SP1 Windows Vista SP1, Vista SP2 Operating System Windows XP SP3 32-bit only Refer to the Canon web site for details on operation with Windows RT. Browser Internet Explorer 8 or later 3 GB Note: For bundled software installation.
  • Page 261 Windows Vista or Windows XP pre-installed. Windows: Internet Explorer 7, 8 or 9 is required to install Easy-WebPrint EX. Easy-WebPrint EX for Internet Explorer 9 can be downloaded from the Canon web site. Windows: Some functions may not be available with Windows Media Center.

This manual is also suitable for:

Mx720 series