Other Error Messages - Canon MP800 - PIXMA Color Inkjet Service Manual

Alarm LED lit Scanner lock
error
22 times Scanner error
Continuous ROM error
alternate blinking
Alarm LED lit RAM error

2-3. Other Error Messages

Message on the LCD
Printing is unavailable. Data received
via wireless communication is not
photo data.
The selected paper cannot be fed from
cassette. Change the paper source.
Cannot specify the followings
together. Change one of the settings.
Device memory is full. Cannot
continue process. Reduce the number
of photos to print.
Failed to scan. Either document cannot
be scanned or is not placed on the
platen glass.
Press <>.
(<>: Color button icon)
Press <>.
(<>: Black button icon)
There are no photos in memory card.
The value exceeds the number of
copies you can print.
Memory card is not set. Insert the card
after checking the direction.
DPOF information is not saved in the
memory card.
The number of copies to print is not
set. Input the number of copies.
This layout is available only for A4 or
8.5"x11"(LTR).
[5020] The scanner is not in the home position at
power-on. Since the error takes place assuming
that the scanner lock switch is not unlocked
before power-on, the Alarm LED is lit in
orange and the message is displayed on the
LCD (as with an operator call error), though the
internal process is categorized as a service call
error.
On the LCD, "Release the scanner lock switch
and turn the power off and back on." is
displayed.
[5010] The scanner unit cannot detect the home
position, or the scanner unit warming-up is not
done properly at power-on.
On the LCD, "Scanner is not operating
correctly." is displayed.
[6100] The check sum value is incorrect in the ROM
check at hard-power-on.
[6300] The RAM error occurred in the RAM check at
hard-power-on.
Cause
The received image data was invalid in
infrared communication from a mobile
phone.
The paper type being used is not supported
for paper feeding from the cassette.
Settings made conflict each other.
The memory is not sufficient to do the print
job.
The machine failed in scanning the document
for Fit-to-page copy, or photos or films were
not recognized in pre-scanning.
The Black button was pressed, but it is
invalid.
The Color button was pressed, but it is
invalid.
Supported image files are not in the memory
card.
During selecting images or specifying the
number of copies, the total print quantity
exceeds the prescribed value of 999.
No memory card is inserted in the slot.
DPOF print was selected in the menu, but no
DPOF files are contained in the memory
card.
Multi-photo print was attempted without
specifying the print quantity (with the print
quantity left "0" (zero)).
In Layout print, "Mixed 1, 2, or 3" which is
available only with A4 or LTR size paper is
selected, but the paper size is not set to A4 or
LTR.
1-8
- Turn the machine off, unlock the
scanner lock switch, then turn the
machine on again.
- Scanner unit
- Logic board ass'y
- Logic board ass'y
Solution
The error message is displayed for a while,
then the LCD automatically returns to the
initial screen you see when the COPY,
SCAN, PHOTO/FILM, or MEMORY CARD
button is pressed.
Change the paper source to the ASF.
The error message is displayed for a while,
then the LCD automatically returns to the
display before the error occurrence.
Reduce the amount of data to be printed, or
print from a computer.
Press the OK button to clear the error. The
LCD automatically returns to the display
before the error occurrence.
A temporary error. Press the Color button to
continue the operation.
A temporary error. Press the Black button to
continue the operation.
The error message is displayed for a while,
then disappears.
After the error message is displayed for a
while, the last operation before the error is
cancelled, and the total print quantity returns
to the value before the error.
Set a memory card.
The error message is displayed for a while,
then the LCD automatically returns to the
display before the error occurrence.
The error message is displayed for a while,
then disappears. Specify the print quantity.
The error message is displayed for a while,
then the LCD automatically returns to the
display before the error occurrence.