Table of Contents
Advertisement
Customer Support
Your copier/fax is designed with the latest technology to provide trouble-free operation.
If you encounter a problem with the unit's operation, try to solve it by using the
information in Chapter 13, Troubleshooting. If you cannot solve the problem or if you
think your copier/fax needs servicing, contact the Customer Care Center.
Getting Help From Canon
Canon U.S.A., Inc. offers a full range of customer technical support* options:
• For e-mail technical support and answers to frequently asked questions
(www.ccsi.canon.com)
• 24-hour, 7-day-a-week automated support for troubleshooting issues on most current
products (1-800-423-2366)
• 24-hour, Fax-On-Demand System for product specifications and technical information
(1-800-526-4345)
• Free technical support Monday–Saturday (excluding holidays) for products still under
warranty** (1-757-413-2848)
• Technical support 7 days a week (excluding holidays) for products no longer under
warranty, at $9.99 per incident (1-757-413-2848)
n
Within Canada, call for technical support 24 hours a day, 7 days a week
(1-800-OK-CANON).
* Support program specifics subject to change without notice.
** Refer to individual product information for warranty details.
Chapter 1
1-5
Introduction
Advertisement
Table of Contents
