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Troubleshooting - Monte Carlo Fan Company 8ATR44XXD-L Series Owner's Manual And Installation Manual

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If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. In
some cases, these installation errors may be mistaken for defects. If you experience any faults, please check this Trou-
ble Shooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in installation, please call our
Customer Service Center at the number printed on your parts list insert sheet.
Warning: Before servicing or cleaning unit, Switch power off at Service panel and lock service disconnecting
means to prevent power from being switched on accidentally. When the service disconnecting means can-
not be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
Trouble
1. If fan does not start:
2. If fan sounds noisy:
3. If fan wobbles:
4. If light does not work:
© 2011 Monte Carlo Fan Company
Trouble Shooting
Suggested Remedy
1.Check main and branch circuit fuses or circuit breakers.
2.Check line wire connections to fan and switch wire connections in switch housing.
3.Check to make sure the dip switches from the transmitter and receiver are set on the same
frequency.
CAUTION: Make sure main power is turned off
1.Check to make sure all screws in motor housing are snug (not over tightened).
2.Check to make sure the screws which attach the fan blade holder to the motor are tight.
3.Check to make sure wire nut connectors in switch housing are not rattling against each other
or against the interior wall of the switch housing.
CAUTION: Make sure main power is turned off before entering switch housing.
4.Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT
USE a Solid State variable speed control.
5.Allow "break-in" period of 24 hours. Most noises associated with a new fan will disappear
after this period.
1.Make sure that the ridge of the canopy engages the notch in the downrod ball.
2.Check that all blades are screwed firmly into blade holders.
3.Check that all blade holders are tightened securely to motor.
4.Make sure that canopy and mounting bracket are tightened securely to ceiling junction box
and junction box is mounted firmly to ceiling joist.
5.Dynamic balancing involves 'counter-weighting'. By using a small weight opposite to the
point of wobble, you can in almost all cases eliminate the wobble. The procedure requires
much trial and error, and a certain amount of patience to achieve the correct position of the
counterweight. A) Determine which fan speed causes the most wobble. This will almost always
be the highest speed. B) Turn the fan off. Select any one blade and place the balance clip half
way between the blade tip and blade holder, on the rear edge of the blade. Caution: Be care-
ful to stay clear of the blades when running. If the clip is not secure, injury may re-
sult from the clip flying off. C) Turn the fan on. Observe if the wobble is better or worse.
Turn the fan off and move the clip to the next blade. Do the same for all blades and note on
which blade the clip improves the wobble the most. D) Place the clip on the blade which
showed the most improvement and by trial and error move the clip in and out along the blade
to find the position which most improves the wobble. E) Remove the clip and discard. Once the
exact position is determined, place a weight on bottom of the metal blade holder on its center-
line. Press the weight firmly to ensure it is firmly attached to the blade holder. Add more
weight as needed to balance.
1.Check wire from fan to make sure it is connected to hot wire from house.
2.Check for loose or disconnected wires in fan switch housing.
3.Check for loose or disconnected wires in light kit.
4.Check for faulty light bulbs.
WARNING: Over lamping the fan will result in the fan lights shutting down
until the proper wattage of bulbs are installed.
Reset the lights by turning off the wall switch, breaker,or by remote. Replace bulbs
with the correct wattage bulbs, turn the power on.
CAUTION: Make sure main power is turned off before entering switch housing.
WARNING: Before attempting to replace the fuse make sure the main power is turned
off to the fan. Replace only with a 3 amp fuse. (Fuse is inside the canopy on the blue
and orange wires to remote receive, push and twist the cap to open the fuse case).
7
3/2/2012

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