Customer Self Repair; Other Troubleshooting Options - HP Z1 G2 User Manual

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Upgrade the BIOS. A new release of the BIOS might have been released that supports new

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features or fixes your problem.

For more detailed information, see the troubleshooting chapter in the

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Guide at http://www.hp.com/support/workstation_manuals.

Customer Self Repair

Under the Customer Self Repair programs, you can order a replacement part and install the part

without onsite HP technical assistance. Customer Self Repair might be required for some

components. Go to

NOTE:

Some components are not eligible for Customer Self Repair and must be returned to HP for

service. Call support for further instructions before attempting to remove or repair these components.

The following additional troubleshooting techniques and tools are located in the

Service Guide at http://www.hp.com/support/workstation_manuals:

POST Error Codes

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Diagnostic lights and audible beep codes

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Troubleshooting scenarios and solutions

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UEFI Diagnostics

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Chapter 8 Diagnostics and minor troubleshooting

http://www.hp.com/go/selfrepair

Maintenance and Service

for information on the program.

Maintenance and

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