Table of Contents

Advertisement

Quick Links

Version 2
elmeg C310 - CS310 / elmeg C320 - CS320

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the C310 and is the answer not in the manual?

Questions and answers

Summary of Contents for elmeg C310

  • Page 1 Version 2 elmeg C310 - CS310 / elmeg C320 - CS320...
  • Page 2 Important lnformation These operating instructions describe the functions for elmeg C310 and elmeg C320 ISDN telephones and for both elmeg CS310 and elmeg CS320 system phones. elmeg C-CS310: These telephones are equipped with an RS232 (V.24) interface. Via this interface, you can configure the phone or load new software.TAPI applications (if installed on your PC)
  • Page 3: Table Of Contents

    Table of contents Description and Installation ....1 Safety instructions ......1 Cleaning and placing the telephone .
  • Page 4 Answering machine ....29 Configuring the Answering Machine ....29 Announcements, info-texts and dictations.
  • Page 5: Description And Installation

    Detailed information and documentation can be found on the CD-ROM. The elmeg CS310 and CS320 ISDN telephones provide system features when con- nected to certain elmeg PABX systems. Please refer to the operating instructions of your elmeg PABX to determine which of the typical performance features you can use.
  • Page 6: Contents Of Package

    Contents of package elmeg C-CS310 elmeg C-CS320 elmeg C310 or CS310 ISDN phone elmeg C320 or CS320 ISDN phone Handset with cable ISDN connection cord (approx. 3m) Set of operating instructions Label for direct dialing/function keys elmeg WIN-Tools CD-ROM, including:...
  • Page 7: Connection Of The Handset Connecting Cord

    Connection of the handset connecting cord Connect the handset cord as shown in figure 1. Lay the handset cord in the cord groove and lock it below the two cord retainers. ISDN telephone seen from the bottom Handset Jack for connecting the handset Handset connector Cord holder...
  • Page 8: User Interface Of Your Telephone

    User interface of your telephone Answering machine button 10 Escape with LED 11 Microphone Speaker 12 OK-key Label panel for VIP keys and 13 Arrow buttons »left« / »right« function keys 14 Open listening/ hands-free 7 direct dialing/ function keys 15 Disconnect with LED 16 Redial...
  • Page 9: Display, Buttons, Leds, Call Signalling, Pictographs And Signals

    Display, Buttons, LEDs, Call signalling, Pictographs and signals 1.7.1 Display Date Time 24 chars Arrow: further menu items accessible with arrow buttons Arrow: Relates to the softkey, that can be pressed in the currently selected menu Fig. 4 After you connect the system to the ISDN connection, ˆ23.04.01 08:12 ˆ...
  • Page 10 C-button: Press this button to move back one menu step in the menu. If you are currently in the input mode, this button can be used to delete individual characters. <> Arrow buttons: The arrows »{« and »}« in ˆ23.04.01 08:12 the right corner on the top line of the dis- ˆTel.
  • Page 11 Special feature for displaying lists in the display Several entries are shown in the display as a list for certain settings or when using the phone. After this, up to three entries will be displayed simultaneously in the lower three lines of the display.
  • Page 12 Button press press press press press press press (space) & You have various possibilities for entering letters: • Every letter that you enter is shown in small case. » « Example: »tony miller«. • Every letter that you enter is shown as capitals. »ABC«...
  • Page 13 1.7.5 Pictographs The pictographs (symbols) described in the following have been used in these operating instructions to illustrate some procedures for setting and using the telephone. Lift up the handset, activate hands free calling, or start initializing selec- tion. Hang up the handset and end hands free calling. The telephone is idle.
  • Page 14: Changing The Label Panel

    If no call is parked you hear the negative acknowledgement signal. > unpark Changing the label panel The label panels for the direct dial and function keys are included on a sheet enclosed in the operating instructions. Remove the desired label panel. To change the label panel, press the flexible cover together between your index finger and thumb and lift it out.
  • Page 15: Configuration Settings

    Configuration settings Fig. 6 Telephone numbers (MSN or extension number) How to configure an MSN (extension number) is described in the following example with »MSN-1«. To access the menu »Program dial ˆ Program dial number} ˆMSN-1 MSN-4 number« proceed as shown in figure 6 on ˆMSN-2 MSN-5 page 11.
  • Page 16 If you haven’t yet entered any MSN exten- ˆ MSN-1 program ˆMSN Name transfer sion number, »number«is the only softkey ˆMSN ext. Charge displayed. The other softkeys are dis- ˆSound Volume played only when a number has been con- figured. 2.1.1 Entering MSNs In the menu »MSN-1 program«...
  • Page 17 Once a name has been entered for a number, the softkey designations »MSN-1« … »MSN-10« are replaced by the corresponding names in the menu.In this example here, the name »ELMEG« is displayed instead of »MSN-1«. 2.1.6 Charges account for each number (MSN) In the menu »MSN-1 program«...
  • Page 18: Protecting The Configuration By A Pin (Password)

    Protecting the configuration by a PIN (password) The PIN can also be used to protect the configuration of the telephone and for deleting the charges. • Access to the configuration menu is not restricted. The PIN must only be entered when accessing the menu for call control. •...
  • Page 19: Displays Of The Telephone

    Displays of the telephone The following displays are possible during a call: Call display for phone number (»0123456«). ˆ0123456 ˆedit Memo ˆshow Keypad ˆMute park Call display for phone number (»0123456«) and time ˆ0123456 19:22 ˆedit Memo (»19:22«). ˆshow Keypad ˆMute park Call display for phone number (»0123456«) and du-...
  • Page 20: Additional Information In The Display

    Press the arrow keys to display further information (if available). If you are the destination of call rerouting, you will be shown the number that is being re- routed (»U{123«), when it is transferred. You see the normal display again during a ˆBEATRICE 03.33 ˆedit...
  • Page 21: Volume Settings

    Volume settings Fig. 7 Setting the acknowdledgement signals In the menu »Volume etc.« press the softkey »Ack. tones«. Press the softkey below the desired func- ˆAcknowledge signal activ tion: ˆNo ˜ok »no«: Acknowledge signal active. ˆOnly error tn »ok«: Acknowledgement signal always active.
  • Page 22: Speaker Volume Setting

    Speaker volume setting Permanent volume setting In the menu »Volume etc.« press the softkey »Speaker«. <> Use the arrow buttons to set the volume. ˆ Loudspeaker loudness {} The bar in the display indicates the current ˆ - ©©©©-- + status.
  • Page 23: Setting The Call Waiting Signal

    Press the button in order to return to the normal display during an ongoing call. If you confirm your entry by pressing the button instead of the button, the permanently set value is overwritten by the newly set one. Setting the call waiting signal In the menu »Call wait.
  • Page 24: Further Settings

    Further settings Fig. 8 Call forwarding (call rerouting) The following settings are possible for all MSNs or extension numbers. All calls for this number are signaled for a defined time at the ex- »delayed« change office or in the PABX and are then forwarded when this period expires.
  • Page 25: Call Waiting

    You can configure simultaneous delayed call rerouting and call rerouting on busy. If you have configured a set call rerouting, delete this setting before you set up a differ- ent call rerouting function. The following examples describes how to configure and deactivate set call rerouting for the number MSN 1.
  • Page 26: Direct Dialing

    Press the softkey »Call wait.«. The ˆ Setting ˆOperation Sp.ton. call three setting option (» «, »˜« or »*«) will be ˆCall forwarding Date shown one after the other. ˆCall wait.˜ Filter Direct dialing You can get to the menu »Activate direct cal?« as described in the figure 8 on page 20.
  • Page 27: Programming Telephone Numbers And Keys

    Press the softkey »ok« to deactivate direct ˆ End direct call-in? dialing. ˆNo ˆ Number Programming telephone numbers and keys Fig. 9 Programming the phone directory You can get to the menu »telephone book« as described in the figure 9 on page 23.
  • Page 28 Enter the name desired name (max. 20 ˆ Input telephone book characters). ˆname>ELMEG HOTLINE In the example here: »ELMEG HOTLINE«. Confirm your entry by pressing OK. Enter the number ( 26 digits max.). ˆ Input telephone book In this example: »00190510110«.
  • Page 29: Programming Vip Numbers

    ˆname>ELM_ Confirm your entry by pressing ok. ˆ Delete tbook data ˆELMEG MARKETING ..ˆPETERS,J....ˆWINKELMANN ..... Programming VIP numbers You can get to the menu »Program VIPs« as described in the figure 9 on page 23.
  • Page 30: Programming Direct Dialing Numbers

    <> Change the existing telephone number as ˆ Program VIP number described on page 6. ˆV5>0987654321_ In this example: »0987654321«. Confirm your entry by pressing OK. Programming direct dialing numbers You can get to the menu »Program keys«as described in the figure 9 on page 23. 5.3.1 Programming dtmf or keypad sequences In the menu »Program keys«...
  • Page 31 Confirm your entry by pressing OK. ˆ Select direct dial ˆ4_: 9876543210 ..ˆ5_:K 721 ....ˆ6_:- ....5.3.2 Programming function keys In the menu»Program keys« press the softkey »Function«. Use the arrow buttons to select a key (»1_:« … »7a:«) and confirm your selection by pressing OK. In this example key »2a«.
  • Page 32: Settings For A Pabx System

    Function keys and system menu at certain elmeg pabx systems (CS310 and CS320 only) When you are using the phone together with certain elmeg pabx systems, you can pro- gram the direct dial-in keys for typical system features. With some PABX systems a spe-...
  • Page 33: Answering Machine

    Answering machine Press the answering machine key to get the answering machine menu. Activating/ Deactivating the answering machine The current status is shown on the first line ˆ Answering machine=OFF } ˆ Remaining: 23:14 in the display. Press the softkey »ON«, if ˆMessages you wish to switch the answering machine ˆAnncs.
  • Page 34 • »Calls sorted by MSN«: You can define whether recorded messages that you wish to listen to are to be sorted by the MSN for which the message was left. • »Automaticnotification (relaying)« for recorded messages: You can set the answering machine in such a way that after a preset num- ber of recorded messages all further messages are transferred on to a programmed telephone number.
  • Page 35: Announcements, Info-Texts And Dictations

    Announcements, info-texts and dictations »Anncm.- « You can record up to 10 messages. Callers will receive the announce- ment that has been assigned to the dialed up number (MSN). Recording of up to 5 texts (messages) that can be stored individually »Info- «...
  • Page 36 In the menu »Record announce.« press the softkey »Anncm.-1«. Lift the handset of your telephone and ˆ Anncm.-1 Record ˆ Remaining: 21:03 then press the softkey »Record«. ˆRecord Record the announcement by speaking ˆ Anncm.-1 Record ˆ------ Recording ------- into the handset of your phone. End re- cording by pressing the softkey »Stop«.
  • Page 37: Activating Message Recording For Individual Msns

    Activating message recording for individual MSNs If you have assigned a name to a phone number in the configuration of your tele- phone, the softkey designations »MSN-1« ... »MSN10« are replaced by the corre- sponding names in the menus. In the menu »Activate announement« you can configure the answering machine for the numbers (MSNs) stored in your telephone.
  • Page 38 In the menu »Activate announcement« press the softkey »MSN-1«. The upper display line shows the status of the an- ˆ Setting MSN-1=OFF ˆSpeak swering machine for the number that has been dialed ˆAktiv after:10sec (»MSN-01=off«). The various settings can then be ˆAnncm.
  • Page 39 7.3.3 Selecting an announcement Press the softkey»Select anncm.« to select the announcement you wish a caller to hear.The stored announcements are displayed one after the other by pressing the softkey. At the same time you can hear the selected announce- ment over the speaker or the handset of the telephone.
  • Page 40: Using The Answering Machine

    7.3.6 Message length You can set the time available to a caller for leaving a ˆMessage length ˆlimit message. Depending on the set operating mode, re- ˆ30sec 120sec cording is ended when the set time expires. ˆ60sec ˜infini Press the softkey for the desired message ˆMessage length ˆlimit length setting .
  • Page 41 You are then shown detailed information ˆ Answering machine ˆ03=New calls about the type of new messages that are ˆ01=New dictations present. ˆ02=Info- back Press the softkey next to the message that you wish to listen to. If you have configured MSN sorting for lis- ˆ...
  • Page 42: Remote Polling Of The Answering Machine

    7.4.3 Listening to all messages, dictations,info-texts or recordings Press the answering machine key and then the softkey »Messages«. > You see the type and number of new and ˆ Poll message ˆnew=2 Calls 00=old old (already listened to) messages. ˆnew=3 Dicts.
  • Page 43: Operation

    Operation Starting a call 8.1.1 Dial number Dial number 8.1.2 Dial number - correction possible Dial number To change the number or to correct a wrong entry, select the wrong figure with the arrow buttons and press to delete it. Now enter the correct number. If you wish to conduct the call using the handset, just lift it up after dialing the number.
  • Page 44: Accepting A Call

    If you are using one of these options, you can make further entries prior to initiating the call. You can define whether your number (MSN) is to be transmitted to the party being called. Dialing from the telephone directory <> and / or Select Tel.
  • Page 45: Station Guarding

    No number transmission Concealed Recording a call You can log a call once you have accepted it. The logging of the call is stored in the an- swering machine for the telephone. Attention: Inform the other party on the phone that you are logging the call. You can only log calls with the hands-free function of the phone deactivated and no call being recorded by the answering machine.
  • Page 46: Call Rerouting / Call Deflection

    Calls are signaled optically only (»Q« shown in the display). »complete« »ok« Calls are signaled first by a brief acoustic signal and then only opti- cally displayed (»q«). Call rerouting / Call deflection Rejecting a call The calling party hears the busy signal. reject Call Deflection (Call Deflection) The call is forwarded on to a differ-...
  • Page 47 Select entry The last dialed number is displayed. At the end of the second line the status of this entry is indicated by the letters displayed there. connection »v« Call-Box »A« Calls configured for automatic redialing. »|« no entry You placed a call to somebody but did not reach him/her, or his/her line was busy.
  • Page 48: Caller And Memo List

    AUTODIAL Caller and memo list The phone has a combined caller and memo list. A maximum of 30 entries are stored in this list. Entries in the caller or memo list are indicated by the softkey »list« in the lower row of the display.
  • Page 49 <> You can view other entries using the arrow ˆCall yesterday 15:42 {} buttons. ˆ 3/06:112233445566 ... n If you wish to view more information about ˆ 4/06:PETERS,J..a the entry, press the F button. You have the option to import the entry ˆ...
  • Page 50: Mute, Open Listening And Hands-Free Calling

    Confirm your entry by pressing OK. ˆ Memo number create ˆ>0123456_ Mute, Open Listening and Hands-Free Calling Mute Mute Room enquiry speak Please note that the units or charge counter continues to run when »Mute« is activated. Open listening Begin open End open lis- listening tening...
  • Page 51: Call Waiting, Enquiry Call, Broker`s Call And Three-Party Conference

    Call waiting, Enquiry call, Broker`s call and three-party conference An active connection can be terminated by pressing . You can return to the call that was previously put on hold. Call waiting Call waiting tone Call with sub- call with subscriber 2; call waiting accept scriber 1...
  • Page 52: Call Transfer (Switching)

    Call transfer (switching) When a call is transferred, the active subscriber and the subscriber for the connection previously put on hold are always connected with one another. Call with sub- Subscriber 1 is Call with sub- Dial number x-fer scriber 1 put on hold scriber 2 8.10 Call-Back on busy (CCBS)
  • Page 53: Viewing And Deleting Call Charges

    Tone Frequency Dialing (DTMF dialing) Input of character strings dtmf and digit sequences 8.12 Viewing and deleting call charges View/Delete charges of the individual MSNs Begin as follows: > > MSN-1 charge MSN10 You can view the sum of the charges ac- ˆMSN-6: 4.72 BP{} ˆMSN-1...
  • Page 54: 8.13 Downloading A New Firmware

    8.13.1 PC interface of the telephone You can load the newest firmware versions into your telephone via the phone’s PC inter- face and using the elmeg WIN-Tools CD ROM supplied with the system. • Connect the phone to the PC.
  • Page 55 8.13.2 Downloading a new firmware via elmeg’s server PC. ELMEG GmbH & Co.KG provides a server PC which can be used for loading new firm- ware into your telephone. In this case, the firmware is downloaded via the ISDN connec- tion.
  • Page 56: 8.14 Reset - Resetting To Default State

    All of the data that you have entered previously will be deleted. If you have connected the elmeg T300 key extension module to your phone all of the data for the module will also be deleted when this procedure is executed.
  • Page 57: Telephone And Pc

    Telephone and PC Installing the programs from CD-ROM System requirements: elmeg C-CS310 elmeg C-CS320 IBM PC or 100% compatible Pentium processor or equivalent with min. 133 MHz clock frequency min. 32 MB RAM CD-ROM drive free RS232(V.24) port free USB port...
  • Page 58 Installation sequence: elmeg C-CS310 elmeg C-CS320 WIN-Tools Programs (configuration manager, telephone directory manager, LCR and download man- ager) CAPI driver CAPI tools NDISWAN driver TAPI driver CTI software When you install the Win-Tools programs, the CAPI driver for the TAPI driver, the USB driver for the C-CS320 is also installed automatically.
  • Page 59: 10 Technical Specifications

    10 Technical specifications Dimensions L x W x B: approx. 250 x 205 x 70 mm approx. 360 x 205 x 70 mm including elmeg T300 keyboard extension Weight: approx. 0.9 kg capprox.. 1.2 Kg including elmeg T300 keyboard extension Temperature range: 5°...
  • Page 60: Declaration Of Conformity And Ce Symbol

    »Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity« You can see the Declaration of Conformity in the Internet under: http://www.elmeg.com/products/conformity/...
  • Page 61: 12 Index

    12 Index Call filter ....28 Accepting a call ..40 Call forwarding call waiting ... 47 activating.
  • Page 62 MSN ....11 Elmeg PABX systems ..1 assigning a name ..13 Enquiry call.
  • Page 63 Resetting to default state telephone ... 52 Number (MSN) Set charge account ..13 setting the melody ..12 Safety instructions.
  • Page 64 sum of the charges(MSN) . . . 49 programming..25 Viewing and deleting call charges . 49 for individual MSNs..49 Weekly profile ... 35 VIP number .
  • Page 65: Brief Description Of Functions

    Brief Description of Functions Enquiry call Dial number Broker`s call > connection1 … Dial number connection4 Three-party conference call Dial number Conference Call transfer with prior notice Dial number Dial number x-fer Parking Enter parking parking code Unparking > Enter par- unpark king code Call forwarding...
  • Page 66 Expanded redialing <> Search number Search number Call-back on busy Number Dial number clbckbusy busy Selection of outgoing numbers (MSNs) MSN1 Dial number MSN10 Activate call forwarding call delayed MSN1 Setting Dial number rerout. busy fixed MSN10 Deactivate call forwarding call MSN1 Setting...
  • Page 67: Warranty Declaration

    5. It is at the discretion of elmeg to replace the device with an identical one instead of performing re- pairs. Further claims for damage are not permissible. Any data stored in the device will be lost after repair work or replacement of the device.
  • Page 68 ELMEG GmbH & Co.KG Kommunikationstechnik Vöhrumer Str. 30 D-31228 Peine http://www.elmeg.com elmeg C310 - CS310 / elmeg C320 - CS320...

This manual is also suitable for:

Cs320Cs310C320

Table of Contents