Faq - Frequently Asked Questions; Customer Service; First Aid In The Case Of Hardware Problems - Medion P3 Revision 22 Operating Instructions Manual

20. FAQ – Frequently asked questions
Do I need to install the discs supplied?
− No All programs are preinstalled. The discs are provided as backup copies
only.
Where can I find the necessary drivers for my PC?
− The drivers can be found in the second hard drive partition in the
Drivers and Tools folders.
What is Windows activation?
− You will find a relevant section in these operating instructions containing
detailed information on this topic.
How do I activate Windows?
− Windows is activated automatically as soon as an Internet connection is es-
tablished.
How do I activate Windows without an Internet connection?
− Windows can also be activated over the telephone. Follow the instructions
in the Windows Activation section to activate Windows by telephone.
When is restoring factory settings recommended?
− This method should only be selected as a last resort. Read about the alter-
natives in the System Recovery section.
How do I perform a data backup?
− Perform a backup or backup synchronisation of selected data onto external
media to familiarise yourself with the technology. A backup is of no use if you
are unable to recover the data or if the medium is faulty or is no longer avail-
able.
Why do I need to reinstall my USB device even though I have already done it?
− If the device is not operated on the same USB port as the one it was in-
stalled in, it automatically receives a new identifier. The operating system
then treats it like a new device and tries to reinstall it.
− Use the installed driver or connect the device to the port on which it was
originally installed.

21. Customer service

21.1. First aid in the case of hardware problems

Malfunctions can sometimes have quite trivial causes, but they may also be the re-
sult of defective components. We have included a brief troubleshooting guide be-
low which may help to solve any problems.
If these tips don't do the trick, then we'll be more than pleased to help you out. Just
give us a call!
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