Callback - Mitel 5230 User Manual

5230 IP Appliance User Guide
• Choose/enter a dialing prefix if needed.
• Tap Import.
8. Tap OK. Your Call Pickup Feature Key is now available for use.

Callback

Callback notifies you as soon as the internal extension number you are trying to reach is free.
To request and answer a Callback
1. Start the Feature Keys application (see "Starting the 5230 PDA Phone Application" on
page 8).
2. In the Modes menu, select Run.
3. Go to the desired category page.
4. Tap the Callback-Setup Feature Key, then hang up.
5. When the party is available, your phone starts ringing, and the display shows
CALLBACK XXXX.
6. Lift the handset or headset. OR Press the
dialed.
Note: If you do not "answer" the Callback, or if you successfully call the called back
number before getting a Callback ring, the Callback request is cancelled.
To cancel Callback requests
1. Start the Feature Keys application (see "Starting the 5230 PDA Phone Application" on
page 8).
2. In the Modes menu, select Run.
3. Go to the desired category page.
4. Tap the desired Cancel Callback Feature Key:
• To cancel a specific Callback request, tap the associated CB-Cancel Indiv Feature
Key.
• To cancel all your Callback requests, tap the Callback-Cancel Feature Key.
To program a Callback Feature Key
1. Start the Feature Keys application (see "Starting the 5230 PDA Phone Application" on
page 8).
2. In the Modes menu, select Edit.
3. Go to the desired category page.
4. Tap the Feature Key you want to program as a Callback.
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key. The number is automatically
Revision B