Mitel 5207 User Manual
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Mitel 5207 User Manual

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M I T E L N E T W O R K S
™
5207
IP Phone
USER GUIDE

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Summary of Contents for Mitel 5207

  • Page 1 M I T E L N E T W O R K S ™ 5207 IP Phone USER GUIDE...
  • Page 2 SX-200-LW19- 3.2...

  • Page 3: Table Of Contents

    Contents ABOUT YOUR PHONE TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Using a headset Adjusting the viewing angle CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change MAKING AND ANSWERING CALLS Make a Call - PBX...
  • Page 4 CALL HANDLING Hold Transfer Conference Swap Call Forward Call Forward (Enhanced) Call Forward (No Internal/External Split) Call Forward (No Internal/External Split - Enhanced) Call Forward - I'm Here Call Forward - Forced Call Forward - Toggle Messaging - Advisory Messaging - Callback USING ADVANCED FEATURES Account Codes Callback...

  • Page 5: About Your Phone

    ABOUT YOUR PHONE The 5207 IP Phone has eight fixed-function keys ( SUPERKEY, HOLD, TRANS/CONF, CANCEL, REDIAL, SPEAKER, MESSAGE, MICROPHONE, ) and 14 personal keys with built-in status indicators. The personal key on the bottom right is always your Prime Line; the remaining personal keys can be programmed as: Feature keys (for example, Swap ).

  • Page 6: Tips For Your Comfort And Safety

    Phone buttons 1. Handset 2. Speaker 3. Display 4. Message Waiting Indicator 5. Fixed-Function Keys 6. Volume Control 7. Keypad 8. Programmable Feature Keys 9. Designation Card Line status indicators When line is the indicator is Idle Busy On (red) Ringing Flashing slowly (red) On hold at your set...

  • Page 7: Protect Your Hearing

    Using a headset 5207 IP Phones DO NOT support the direct connection of a headset. Use of a headset with this phone requires a Plantronics M12 Vista Universal Amplifier. The amplifier plugs into the handset port on the underside of the phone.

  • Page 8: Customizing Your Phone

    CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: Press To adjust the Ringer Pitch while the set is idle: 1. Press SUPERKEY. 2. Press # until "Ringer Adjust?" appears. 3. Press *for Yes. 4.

  • Page 9: Speaker Volume Control

    Speaker Volume Control To adjust the Speaker Volume when making an on-hook call or when listening to background music: Press Display Contrast Control To adjust the Display Contrast while your set is idle: Press Feature Keys To display information about a key: 1.

  • Page 10: Making And Answering Calls

    MAKING AND ANSWERING CALLS If your telephone system operates as a PBX, the Prime Line can be used for both incoming and outgoing calls. Outgoing calls require dialing a line access code (usually "9") followed by the telephone number. In a key telephone system (KTS), the Prime Line is used for internal (Intercom) calls only.

  • Page 11: Speed Call Keys

    Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1.

  • Page 12: Speed Call - Personal

    Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial 52. 3. Enter an index number between 1 and 5. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 51. 3.

  • Page 13: Handsfree Operation

    Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1.

  • Page 14: Call Handling

    CALL HANDLING Hold To place a call on Hold: Press HOLD. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: 1. Press the flashing line key. 2.

  • Page 15: Swap

    Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF. 2. Dial the number. To alternate between the two parties: Press the Swap/Trade feature key. Note: For information on programming a feature key, see "Feature Keys" elsewhere in this guide.

  • Page 16: Call Forward

    Call Forward Call Forward lets you redirect incoming calls to an alternate number. "External Calls?" redirects your incoming external calls only; "Internal Calls?" redirects your incoming internal calls only. If you want to redirect both external and internal calls, you must program each separately. "Always Forward?"...

  • Page 17: Call Forward (Enhanced)

    Call Forward (Enhanced) Call Forward lets you redirect incoming calls to an alternate number. "External Calls?" redirects your incoming external calls only; "Internal Calls?" redirects your incoming internal calls only. If you want to redirect both external and internal calls, you must program each separately. "Always Forward?"...
  • Page 18 To turn Call Forward on and off (once it has been programmed): 1. Press SUPERKEY. 2. Press # until "Call Forwarding?" appears. 3. Press * for Yes. 4. Do one of the following: For external forwarding, press *. For internal forwarding, press #. 5.

  • Page 19: Call Forward (No Internal/External Split)

    Call Forward (No Internal/External Split) Call Forward lets you redirect incoming calls to an alternate number. "Always Forward?" redirects all incoming calls regardless of the state of your telephone. "When No Answer?" redirects calls after several rings if you don't answer.

  • Page 20: Call Forward (No Internal/External Split - Enhanced)

    Call Forward (No Internal/External Split - Enhanced) Call Forward lets you redirect incoming calls to an alternate number. "Always Forward?" redirects all incoming calls regardless of the state of your telephone. "When No Answer?" redirects calls after several rings if you don't answer.

  • Page 21: Call Forward - I'm Here

    Call Forward - I'm Here To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press # until "Call Forwarding?" appears. 3. Press * for Yes, and then choose internal call forwarding or external call forwarding.

  • Page 22: Call Forward - Forced

    Call Forward - Forced To force an incoming call to be forwarded: Press the Forward Call feature key. To immediately transfer to another extension's No Answer forwarding destination when making a call: Press the Forward Call feature key when it lights. Note: For information on programming a feature key, see "Feature Keys"...

  • Page 23: Messaging - Advisory

    Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY. 2. Press * to select ADVISORY MSGS. 3. Press # until the desired message appears. 4. Press * to turn on Advisory Messages. 5. Press SUPERKEY to exit. To turn Messaging - Advisory off: 1.

  • Page 24: Using Advanced Features

    USING ADVANCED FEATURES Account Codes To enter an Account Code at the start of a call: 1. Press the Account Code feature key. 2. Enter the account code. 3. Dial the telephone number. Note: For information on programming a feature key, see "Feature Keys" elsewhere in this guide.

  • Page 25: Call Park

    Call Park To park a call that is on your prime line (Line 1 key): Press the Call Park feature key. Press TRANS/CONF and then dial 33. The call is parked and you receive dial tone on your prime line. To retrieve a parked call from your phone while your phone is idle, or while you are off-hook and hearing dial tone: Press the Call Park feature key.

  • Page 26: Call Park - System

    Call Park - System This feature allows you to park a call from any line on your telephone not just the prime line. The number of calls you can park is limited only by the number available system park "orbits." To park a call in system orbit: 1.

  • Page 27: Campon

    Campon To campon to a busy station: Press the Campon feature key. Note: For information on programming a feature key, see "Feature Keys" elsewhere in this guide. To retrieve a call when you hear Campon tone: Press the Swap/Trade feature key. Do Not Disturb To activate and deactivate Do Not Disturb: Press the Do Not Disturb feature key.

  • Page 28: Paging - Direct

    Paging - Direct To page an extension that has Whisper Announce or Off-Hook Voice Announce enabled: 1. Lift the handset. 2. Press the Direct Page feature key. 3. Dial the extension number. 4. Page the called party. Note: For information on programming a feature key, see "Feature Keys" elsewhere in this guide.

  • Page 29: Paging - Group

    Paging - Group To page all telephones in a paging group simultaneously through their speakers: 1. Lift the handset. 2. Press the Direct Page feature key. 3. Press #. 4. Page the called parties. Note: For information on programming a feature key, see "Feature Keys" elsewhere in this guide.

  • Page 30: Dss/Blf/Call Pickup

    DSS/BLF/Call Pickup Your phone may have keys programmed to show the status (idle, busy, ringing, call on hold) of another destination and to retrieve calls ringing or on hold at the destination. To retrieve a call ringing at the DSS/BLF destination: Press the slowly flashing DSS/BLF key.

  • Page 31: Record A Call

    Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a 2-party call: Press the Record Call feature key.

  • Page 32: Reminder

    Reminder To set or modify a timed reminder: 1. Lift the handset. 2. Dial 32. 3. Set a time by entering the hour and minutes in 24-hour format. For example, entering 1415 sets a reminder for 2:15 PM. You hear dial tone if the time is valid; reorder tone if it is invalid. To cancel a timed reminder: 1.

  • Page 33: Reminder - Multiple

    Reminder - Multiple To set multiple reminders (up to three): 1. Lift the handset. 2. Dial 32. 3. Dial # followed by the number of the timer (#1, #2, or #3). To repeat the timer daily, dial *. 4. Set a time by entering the hour and minutes in 24-hour format. For example, entering 1415 sets a reminder for 2:15 PM.
  • Page 34 , ® Trademark of Mitel Networks Corporation. © Copyright 2003, Mitel Networks Corporation. All rights reserved.

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