Table of Contents
Advertisement
Advertisement
Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for Mitel 5235 IP Phone
Summary of Contents for Mitel 5235 IP Phone
- Page 1 SIP USER and ADMINISTRATOR GUIDE...
- Page 2 Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
-
Page 3: Table Of Contents
GETTING STARTED ... 1 SIP User Accounts and Passwords ... 1 SIP Administrative Mode ... 1 About Your SIP Phone... 1 5235 IP Phone Features... 2 Call Encryption Indicator ... 3 Accessories for Your Phone ... 3 Headsets ... 3 Conference Units... - Page 4 5235 IP Phone SIP User and Administrator Guide Dial by Number... 14 Dial by Name... 14 Dial by SIP URL or IP Address ... 14 Dial by Phone Book Entry ... 15 Dial by Call Logs Entry ... 15 Redial ... 15 Calling and Called Party Display ...
- Page 5 Switch between Handset and Handsfree ... 23 Switch between Handset and Headset ... 24 Switch between Headset and Handsfree ... 24 Muting a Call... 24 Phone Book ... 24 Create a Phone Book Entry ... 24 Modify a Phone Book Entry... 25 Delete a Phone Book Entry...
- Page 6 5235 IP Phone SIP User and Administrator Guide Global RSS Feed... 35 SPECIFICATIONS... 36 GLOSSARY... 36 - iv -...
-
Page 7: Getting Started
In SIP mode, the Mitel™ 5235 IP Phones manage their own call states and features. SIP uses the Internet to connect your phone to other SIP phones. To make a call you can dial by SIP URL or by IP address. You can also make calls to phones on the Public Switched Telephone Network (PSTN), or “regular”, phone network. -
Page 8: 5235 Ip Phone Features
5235 IP Phone SIP User and Administrator Guide For more key and feature information, see 5235 IP Phone Features on page 2 . 5235 IP Phone Features Each element is numbered according to the call-outs (e.g. Feature 1 Stylus 2 Ring Indicator... -
Page 9: Call Encryption Indicator
Headset key to return the phone to handset mode. Conference Units Mitel supports the 5310 IP Boardroom Conference Unit for use with the 5235 IP Phone. For more information on the conference unit, refer to the 5310 IP Boardroom Conference Unit documentation... -
Page 10: Accessing Other Documentation
5235 IP Phone SIP User and Administrator Guide Accessing Other Documentation To access other Mitel phone and peripheral documentation: 1. In your browser, go to www.mitel.com 2. Move your mouse pointer over Support, and then select Documentation Library. 3. From the drop-down list, select User Guides. -
Page 11: Customizing Your Phone
Customizing Your Phone To customize and use your phone features, use either of the following two interfaces: • Superkey Menu Interface • Web Configuration Tool Superkey Menu Interface The fixed-function keys provide access most features on your phone. The phone’s Superkey menu interface provides access to additional features. -
Page 12: Accessing The Web Configuration Tool
5235 IP Phone SIP User and Administrator Guide Accessing the Web Configuration Tool To access the Web Configuration Tool: 1. On your phone’s touch screen, do the following to obtain your phone’s IP address: • Press Superkey. • Press the Line 1 (Prime Line) softkey. Your phone’s IP address appears. -
Page 13: Using The Phone Shutter
Line keys allow you to make and answer calls according to line or caller information. The 5235 IP Phone has eight Line keys. If one line is busy, incoming calls are received on the next available Line key. Each phone has pre-assigned prime line keys (Line 1 and 2 at minimum, up to Line 8 depending on phone type). -
Page 14: Using The Applications Shutter
The applications open within the Applications shutter. For example, as shown below, the Conference Controller window opens within the Applications shutter and provides you with a set of options to operate the 5310 Conference Unit with the 5235 IP Phone. For more information, see... -
Page 15: Ringer Volume Control
• IP addresses • SIP URLs • User ID names. Letters correspond to those on the keypad, and characters to the table below. A flashing cursor indicates the position of the character you are entering. The cursor automatically advances after one second, or if you press a different keypad key. To enter letters and special characters: •... -
Page 16: Ringer Pitch Control
(UP) or (DOWN). Display Contrast Control You can adjust the brightness and display contrast either via the 5235 IP Phone volume controls (when the phone is idle) or via Superkey settings. To adjust the display contrast using the volume controls: 1. -
Page 17: Display Language
To adjust the display contrast using the Superkey softkey settings: 1. Press Superkey, and then press >> until SETTINGS & OPTIONS? appears. 2. Press OK, and then press Next until SETTING LCD CONTRAST AND BRIGHTNESS? appears. 3. Press OK. 4. Press the scroll buttons ( the arrow is disabled, you have adjusted the setting as far as possible in this direction. -
Page 18: Personal Keys
5235 IP Phone SIP User and Administrator Guide Personal Keys Personal keys provide one-touch access to Speed Dial, Shared Lines, Call Logs, Headset, Phonebook, Do Not Disturb, Forwarding, PC Application, and Advisory Message features. You can program any Personal key as a Speed Dial key for one- touch dialing. -
Page 19: Programming Features In Speed Dial Keys
for the Carrier. After pressing the Speed Dial number for the carrier, wait for connection to the Carrier. When connected, press the Speed Dial number for the party you are calling to send the DTMF (touchtone signals) to the Carrier. Note: If the Speed Dial number you want to program requires pauses (for example, if you normally dial a main number, wait for a prompt, and then dial an extension) you can program them into a Speed Dial key by entering a comma to represent a one-second... -
Page 20: Making And Answering Calls
5235 IP Phone SIP User and Administrator Guide Making and Answering Calls Making Calls You can make and receive calls using the handset, headset or handsfree speaker. You can dial by extension number or phone number, user ID name, or SIP URL or IP address. -
Page 21: Dial By Phone Book Entry
Dial by Phone Book Entry 1. Press Superkey, and then press >> until PHONE BOOK? appears. 2. Press OK. PHONE BOOK <number of items> appears on the display. 3. Press (UP) and 4. Press DIAL or # (the pound key). 5. -
Page 22: Answering Calls
• Wait for the caller to hang up. Answer a Call Waiting The 5235 IP Phone allows a maximum of seven calls waiting while you are on a call. New calls wait on the next free line. When a new call arrives, you hear a call waiting tone, the name of the new caller appears, and the corresponding Line key flashes. -
Page 23: Call Handling
Hold The 5235 IP Phone supports a maximum of eight held calls at the same time. When you place a call on hold, or when another party puts you on hold, the on-hold beep reminds you that you are holding or on hold. If the handset is in its cradle, you hear the beep through the handsfree speaker. -
Page 24: Program Call Forward
Call Transfer You can transfer an active call to another party (one line must be free on your phone). The 5235 IP Phone supports eight lines. If all lines are busy on your phone, no calls can be transferred. Note: During a conference call, any party can perform a call transfer when one line on the phone that initiated the conference call is not in use. -
Page 25: Transfer A Call To A Third Party Already On Hold
• To talk to this party, wait until the connection is established, speak to the party, press (TRANS/CONF) or press TRANSFR and then hang up. This is an Attended Call Transfer. • To transfer the call without speaking to this party, immediately press (TRANS/CONF) or press TRANSFR and then hang up. -
Page 26: Leave A Conference Call
5235 IP Phone SIP User and Administrator Guide 3. Press (TRANS/CONF). The call put on hold in step 1 is connected to the call in progress. Leave a Conference Call Do one of the following: • Hang up. • Press HANGUP. -
Page 27: Access Your Voice Mail Messages
Call Handling Access your Voice Mail Messages 1. Lift the handset (optional). 2. Press (MESSAGE) and enter your voice mailbox number. 3. Follow the voice mailbox prompts. - 21 -... -
Page 28: Using Advanced Features
5235 IP Phone SIP User and Administrator Guide Using Advanced Features Do Not Disturb Do Not Disturb (DND) forwards all calls directly to your voice mailbox so that a ringing phone will not disturb you. If Do Not Disturb is enabled and you do not have a voice mailbox set up, callers hear a busy signal. -
Page 29: Delete A Call Log Entry
You can register your SIP ID with several SIP sets and have all configured sets ring simultaneously. The indicator lamps of all configured aliases will flash until the call is answered, and then all lamps except the answering set are extinguished. All Mitel SIP phones support call forking. -
Page 30: Switch Between Handset And Headset
The Phone Book is a scrollable list of contacts from which you can make a call. The 5235 IP Phone holds a maximum of 60 Phone Book contacts. Phone Book entries contain an automatic index number, the contact’s name (maximum of 20 characters) and a number, SIP URL, or IP address. -
Page 31: Modify A Phone Book Entry
3. Press (UP) and EMPTY appears. 4. Press ADDNEW. PROGRAM ADDRESS? appears. 5. Press YES, and then enter the IP address or SIP URL of the contact. Press <−−− to delete characters. Note: 6. Press SUBMIT. After the information is saved, PROGRAM NAME? appears. 7. -
Page 32: Shared Lines And Keys
An exception to this scenario occurs when the server is configured to allow line seizure by multiple lines. Mitel SIP phones support multi-call server programming. Requirements for making calls and picking up held calls from shared lines are the same as normal (non-shared) lines. -
Page 33: Rss (Web) Feed
Web feeds are text formats used to deliver information that is frequently updated such as News and weather reports. Your Mitel SIP Phone can act as a web feed reader, displaying the feed on Line 1 of the phone display when the phone is idle. You can program one or more keys on your phone to display a web feed or to display your own customized message (branding). -
Page 34: Change The Time And Date
5235 IP Phone SIP User and Administrator Guide Change the Time and Date Important: Use this procedure only if an SNTP server is not provided. If an SNTP server is not available, you must reprogram these settings every time the phone reboots. -
Page 35: Administrator Tools
For privacy reasons, an asterisk ( Σ ) appears for each character you enter. Table 3: Default Administrator User Names and Passwords Phone Administrator Name 5235 IP Phone Change Phone Passwords To change user or administrator passwords: • Access the Users & Passcodes page of the Web Configuration Tool. -
Page 36: View A User Name
5235 IP Phone SIP User and Administrator Guide View a User Name 1. Press Superkey. 2. Press the Line 3 key. The user display name (top) and user name (bottom) appears. 3. Press Superkey to return to the default display. -
Page 37: Srtp Call Encryption Indicator
3. Press OK, enter your administrator password, and then press SUBMIT. HTTP <current status> appears on the display. 4. Do one of the following: • To enable HTTP, press TURNON. • To disable HTTP, press TURNOFF. • To enable or disable TFTP, press NEXT. 5. -
Page 38: Upgrade The Phone's Firmware
To access the latest SIP firmware loads, upgrade procedures, and Release Notes: 1. In your browser, go to www.mitel.com, click Login, and log in to Mitel OnLine. 2. Move your cursor over Products and Services, and select SIP Desktop Devices. -
Page 39: Automating Firmware Upgrades
5. Press CONFIRM. The downloading process begins and the phone reboots. This process may take approximately 1 to 2 minutes. When the time and date appear on the display, the download and reboot is complete and the phone is ready for use. To upgrade the firmware from the boot program: •... -
Page 40: Voice Mail
Configuration Tool online help. Hot Line When a Hot Line number, SIP URL or an IP address is set up, the 5235 IP Phone automatically dials that number or address when taken off-hook. For Hot Line programming instructions, access the Administrator Tools > Configuring SIP Features section in the Administrator’s Web Configuration Tool online help. -
Page 41: Global Rss Feed
You can program a global RSS feed or branding message that will be displayed on Line 1 of Mitel SIP Phones when the phones are idle. You program the global RSS feed in the Advanced Features section of the Web Configuration Tool. For more information, refer to the Web Configuration Tool Online Help. -
Page 42: Specifications
5235 IP Phone SIP User and Administrator Guide For a complete list of supported features (including Sylantro and Broadsoft features) and supported RFCs, access the Specifications topic in the Web Configuration Tool online help. Term Definition DHCP Dynamic Host Configuration Protocol...
Need help?
Do you have a question about the 5235 IP Phone and is the answer not in the manual?
Questions and answers