Tag Call; Call History - Mitel 3300 IP 5312 IP User Manual

5312/5324 IP Phones User Guide

Tag Call

Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using
the tag, your system administrator or telephone company can identify the source of the call
and provide this information to appropriate personnel or authorities. CAUTION: Tagging a
non–malicious call may result in fines or other penalties.
To tag a malicious call:
• Press the Tag Call feature key while the call is in progress. See "Feature Keys"
elsewhere in this guide for information on programming a Tag Call feature key to
your phone. –OR–
• Press
(TRANS/CONF) and dial the appropriate feature access code.
If the call was successfully tagged "Thank You" is shown on the display; otherwise, "Not
Allowed" is displayed. Note: Tag Call can be used on active two–party calls only. Calls on
hold and conference calls cannot be tagged.

Call History

Call History keeps track of the names (if available) and telephone numbers of missed calls,
answered incoming external calls, and outgoing external calls. Once enabled on your phone
by your system administrator, it functions automatically.
To display the call history and view call detail:
1. Press the Call History feature key. The total number of missed calls is displayed in
brackets (), the number of new missed calls is indicated with a *.
2. To browse through the list of missed calls, press * or the Yes softkey, followed by the
(UP) and
3. To view answered or outgoing calls, press # or the No softkey (once for Answered,
twice for Outgoing), followed by the
through the list.
4. To view the number of the call, press the # or Options softkey. When the Options
screen is displayed, press the * or Details softkey to display the number. Press the #
or Next softkey to display the call time and date.
To return a call:
1. Display the call you want to return.
2. Do one of the following:
• If the call is internal, and the caller name is known, press * or the Call softkey.
For unknown numbers, the Call option is not displayed.
(DOWN) keys to scroll through the list.
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(UP) and (DOWN) keys to scroll