Table Of Contents - Mitel 5550 User Manual

Getting Started ................................................................................ 3
Introduction ........................................................................................................ 4
Console Components ........................................................................................... 4
Console Screen .................................................................................................... 5
Console Keypad ................................................................................................... 6
Softkeys (F1 - F12) .............................................................................................. 7
Handset and Cradle ............................................................................................. 7
Starting and Closing the Mitel Networks 5550 IP Console ..................................... 8
Adjusting the Console .......................................................................................... 9
Call Handling Basics..................................................................... 13
Answering Calls ................................................................................................. 14
Dialing Telephone Numbers ............................................................................... 16
Extending (Transferring) Calls ............................................................................ 18
Holding and Retrieving Calls .............................................................................. 20
Conference Calls ................................................................................................ 21
Answering Recalls .............................................................................................. 22
Recovering the Last Released Call ...................................................................... 22
Advanced Features ....................................................................... 25
Account Codes ................................................................................................... 27
Bulletin Board ................................................................................................... 27
Call Answering Priority....................................................................................... 28
Call Park ........................................................................................................... 29
Call Waiting Threshold....................................................................................... 30
Cancel Call Forwarding ...................................................................................... 30
Contents
Contents i