Mitel 5540 Quick Reference Manual

Mitel 5540 Quick Reference Manual

Ip console
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Console Components

Keyboard
Softkeys ( F1> - F0 >)
Softkeys have functions that change with the different stages of call
processing or feature usage. For example, when you call a busy
extension, one of the softkeys becomes an Override key for barging
into the user's call. The bottom half of the display shows the functions
currently available from the softkeys.

Dialpad Keys

Dialing keys: Use these keys to dial telephone numbers.
Ringer Volume Adjustment: Press the keys while the console is
ringing to raise (
) or lower (
) the ringer volume.
Contrast Adjustment: Press (
) to increase or (
Brightness Adjustment: Press and hold
Contrast (
) to increase or Contrast (
Cursor Control keys: Press the
dialing telephone numbers or entering
Display
Call Identification
The top line of the display identifies the Source (SRC), or calling party;
the second line, the Destination (DST), or called party.
When you answer a call... For internal calls, the display shows the
name and number of the extension user and the system services and
restrictions (Addt. Info. and COR) enabled for that extension. For
external calls, the display shows the name of the trunk and its Addt.
Info.and COR assignments.
When you make a call... Along with the digits dialed, you see the
same information that accompanies an incoming call. For internal calls,
you also see the status of the extension (ringing or busy), and whether
the extension has Do Not Disturb (DND) activated or messages waiting
(MSW).
) to decrease.
. Press
) to decrease.
to erase digits when
key information.
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Softkey Labels

Display the features and call-handling functions accessible from the
through
keys on your keyboard.
Call Waiting Indicator - C/W
The C/W indicator appears on the display when you have calls waiting
to be answered. The number of calls waiting displays next to the
indicator.

Fixed Function Keys

Press...
To...
answer calls on a "first come, first serve" basis.
complete a call transfer.
clear misdialed numbers.
mute the console ringer, switch to Night Service or
perform other console functions.
access paging equipment (if available).
put a call on hold.
access additional Hold slots.
disallow room-to-room calls in a Hotel/Motel
system.
page extension users through their telephone
speakers.
see which trunk groups are busy.
Cordless Headset Operation
For cordless headset operation, refer to the detailed instructions in the
5540 IP Console User Guide.
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Summary of Contents for Mitel 5540

  • Page 1: Console Components

    Hotel/Motel system. page extension users through their telephone speakers. see which trunk groups are busy. Cordless Headset Operation For cordless headset operation, refer to the detailed instructions in the 5540 IP Console User Guide. nrf`h=obcbobk`b=drfab= keys on your keyboard.
  • Page 2: Call Handling

    Call Handling Answering a Call • Lift the handset. • Press the • Press the [F1] to [F0] softkey to answer a specific call. Multiple incoming calls The C/W indicator on the screen tells you additional calls are waiting. You must transfer or disconnect the current call, or put it on hold, before answering a new call.
  • Page 3 Feature Keystrokes Busy out Extension - Idle Extension - Busy Extension - Return Extension to Service Call Fwd - Cancel on All Extensions Call Fwd - Set/Cancel on an Extension - Always - Busy - No Answer Conference - Initiate Call third party - Split to speak privately to SOURCE party or...
  • Page 4 Feature Keystrokes Redial Serial Call - Setup While connected to requesting party: - End System ID - View Time - Set - 12-Hour Format - 24-Hour Format Tone Signaling - On Dial number - Off Transfer Call Dial destination number Trunks - Access - Busy Out Idle Trunk...
  • Page 5: Setting Room Call Restrictions

    Hotel/Motel Features You can do all of the following from an idle console or while connected to a guest room. If the console is idle, start here... • Press the Guest Services firmkey. • Dial the room number. Listing/Counting Rooms by Occupancy and Condition Status You can display a list of rooms by occupancy and condition status—...

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