Console Keypad - Mitel 5550 User Manual

Console Keypad

The console keypad is used for dialing, call processing and accessing
3300 ICP features. You can adjust the slope of the keypad and detach
(or attach) it from the handset cradle.
The keys on the keypad are arranged in three groups:
Firmkeys
Call-
processing
Keys
Volume and Mute Keys – used to increase (+) or decrease (-) the
ringer volume and the volume of the earpiece in the handset or
headset. The Mute key turns the microphone in the headset or
handset on or off.
Call-processing Keys – fixed-function keys that are used to
answer and manage calls. They include Retrieve, Hold, Answer
Cancel, Recover and Release.
Firmkeys -- contains programmable keys that provide access to
the following console features and system services:
6 Getting Started
SCRATCH
PAD
BULLETIN
BOARD
GUEST
SERVICE
Volume and
PAGER
Mute Keys
EMERGENCY
CALLS
HELP
OPERATOR
MODE
PHONE BOOK
APPL
TRUNK
STATUS
MESSAGE
TONES
VOICE MAIL
Note: Some of the features shown are optional and may not appear
on your console keypad. For keypad programming information, see
Firmkey Programming on page 35.
Displays an electronic notepad where you can type
messages from callers, reminders, questions, or
anything else you would write on notepaper. You can
also use the Scratch Pad to store telephone numbers
for speed dialing.
Displays an area where you can type messages
that can be viewed from all other 5550 IP Consoles
on the system.
Displays room status information and softkeys for
managing guest services in a Hotel/Motel
installation.
Accesses paging equipment for making
announcements.
Raises an alarm at the console when an extension
user places an emergency call, and identifies the
extension that placed the call.
Opens Help, which provides information to help
you accomplish your tasks.
Re-displays the main console screen.
Allows you to find and call an extension by typing
the user's name, extension number or other
information.
Starts another application that extends the capabilities
of the 5550 IP Console. Your communications
department selects the application.
Displays information about trunk (outside line)
usage.
Displays softkeys for setting or clearing the
Message Waiting indicator on the dialed extension.
Sends subsequently dialed digits as tones (used
when dialing into voicemail systems.)
Transfers a recall to an extension user's voicemail box.