Troubleshooting - Mitel 5610 Quick Reference Manual

Troubleshooting

Symptom Possible Cause
Unable to remove belt You are not inserting the removal
clip cover using removal tool far enough into the opening
tool. between the handset and clip
cover.
Handset display is Handset is in power saving
black. mode.
Battery is drained.
Handset does not Power to handset charging
charge. cradle is not connected.
Battery is not inserted correctly. Check that the battery is inserted
Battery life is exceeded and no
longer accepts charge.
Cannot enable features Feature is not enabled for your
using Feature Access handset.
Codes.
System does not use default
Feature Access Codes.
Corrective Action
Insert the removal tool as shown
in the graphic on the previous
page.
Press any key.
Put handset in charging cradle to
recharge battery.
Ensure that power cable is
inserted in handset charging
cradle.
correctly. Refer to Installation
Guide for details.
Obtain replacement battery from
your System Administrator and
replace.
Contact your System
Administrator and ask to have the
feature enabled for your handset.
Contact your System
Administrator for a list of the
supported Feature Access Codes
for your system.
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