Troubleshooting; Fault Symptoms; Display Information - Mitel 5603 Configuration Manual

Mitel 5603 Wireless Handset Configuration Guide
7

Troubleshooting

This section contains information on how to solve common operational problems, and
information on warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve the
problem, contact the system administrator.
If other users have similar problems, there may be a system error.
7.1

Fault Symptoms

If any of the following Fault Symptoms occur, follow the instructions below.
Fault
The display stays dark
There is no ring signal
7.2

Display Information

The following error messages can be shown in the handset display:
Display shows
No access
No System.
The handset beeps once a
minute with a low tone
followed by a high tone
(during max 30 minutes). If the
vibrator is enabled, it vibrates
after the last beep.
SERVICE NEEDED
Parameters corrupt
Note: This display message is
only shown in English.
22
Probable cause
Low battery level or
faulty handset.
The handset is muted, the
ring volume is set to silent, or
faulty handset.
Probable cause
The handset is in range, but has
no access rights.
The handset is out of coverage,
or faulty handset.
Faulty handset.
Action or comment
Charge the battery. If the
handset does not work after
charging, contact the system
administrator.
Press and hold the Sound off
key, or increase volume
(Settings > Sound & Alerts >
Volume) or contact the system
administrator.
Action or comment
Switch off the handset and then
switch it on again. If this does
not work, contact the system
administrator.
The beeps can be stopped with
the mute button. Then go into
range.
Note: When re-entering the
coverage area it can take a
couple of minutes before the
handset automatically has
registered into the system.
If this does not work,
contact the system
administrator.
Select the reset option on the
middle soft key. If this is not
available or the problem
persists send the handset for
service.