Table of Contents
Advertisement
Troubleshooting
This section contains information on how to solve common operational problems and warnings
you may receive.
If you cannot resolve the issue contact your system administrator.
If others are experiencing similar problems there may be a system error.
Operational Problems
Fault
No display
No ringing
Error or Warning Messages - 5607
Display shows
No access
No System. The handset
beeps once a minute
(during max 30 minutes)
with a low tone followed
by a high tone (if enabled,
the vibrator also follows
the beeps).
SERVICE required
options corrupt
Note: This display
message is only shown in
English.
SERVICE required
Invalid IPDI
Note: This display
message is only shown in
English.
Enter PIN code
Probable cause
The battery level is low or the handset is
defective.
The sound off icon is on, or the ringer
volume set to silent, or the handset is
defective.
Probable cause
The network is in range but there are
no access rights.
The handset is out of coverage or
handset is defective.
The handset is defective.
Easy replacement procedure not
followed correctly or failure during
easy replacement procedure.
The handset's lock is activated.
Troubleshooting
Action or comment
Charge the battery or contact the system
administrator.
Long press the Sound off key, increase the
volume, or contact system administrator.
Action or comment
Switch off the handset and then
switch it on again or contact your
system administrator.
Stop the beep with the Sound off
key and go into range.
Note: When re-entering the
coverage area it can take a couple
of minutes before the handset
automatically registers with the
system.
or
contact the system administrator.
Select the reset option on the
middle soft key if available. If no
reset option is available or fault
does not resolve the issue the
handset needs repair.
Send the handset for service.
Enter the required PIN code. If the
PIN code is lost enter a new one
via PDM or do a factory reset via
the PDM.
71
Advertisement
Table of Contents
