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MITEL 3300 IP Communications Platform IP-DECT System (Global) 5602 Wireless Handset User Guide...
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). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
About Your Phone About Your Phone The Mitel 5602 Cordless Handset is a feature-rich handset designed to operate in conjunction with a DECT base station and the 3300 ICP. It is ideal for users who need mobile voice and messaging functions.
“Replace the Battery” on page 33.The battery is not intended to be charged outside the telephone or to be frequently exchanged. Note: When a battery is connected to the 5602, a full charging cycle is always required. Failure to do so results in a very early low battery warning.
About Your Phone it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information. Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.
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5602 Wireless Handset User Guide In standby mode Menu-tabs in standby mode System information User identity (name and/or number) Date Key lock, Alarm icon, and current time Info row The top line displays the available menu tabs. In standby mode, the tabs are: •...
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About Your Phone Called party identity Redirected caller identity Info row The top line displays the available menu tabs. When the phone is Off hook, the tabs are: • 3rd party • Phonebook • Ongoing Call • User Busy • Call Waiting The Phonebook and Ongoing Call tabs are always available;...
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5602 Wireless Handset User Guide Icon Title Description Confirm Message - prompts you to accept or decline a received message. Old message - indicates that a message has been read. Keys locked - indicates a locked keypad. Headset - indicates that a headset is connected to the phone.
(if this information is available). A call that is waiting can be picked up on another line while maintaining the first connection. * Not supported on Mitel systems. Keys and Buttons Some keys have different functions depending on the state of the phone, or the length of time that you press a key.
5602 Wireless Handset User Guide On hook, NO, and On/Off key This key is used to disconnect calls and to return to previous screens when working in menu mode. Press the key for more than three seconds to turn the phone on/off.
5602 Wireless Handset User Guide Customizing Your Phone Volume/Mute Control Adjust the Volume During a Call • Press the "Volume up" button to increase the volume, and the "Volume down" button to decrease the volume. The phone stores the new volume level.
Customizing Your Phone 2. Select Long DTMF and then press YES. Switch to short DTMF tones 1. While calling, select the Ongoing call tab. Select Short DTMF and press YES. Send a Dial Tone Pause A long press on the -key adds a pause.
5602 Wireless Handset User Guide Making and Answering Calls Make a Call Dial a number • Dial the call number and press YES. The name of the called party is displayed if connecting line information is available. Call a number from the call list (internal calls only) 1.
Call Handling Call Handling Hold 1. During a call, press the R key to put the call on hold. 2. Press the R key again to retrieve the call. Transfer Blind Transfer 1. During the call, press the R twice key to put the call on hold. 2.
5602 Wireless Handset User Guide Callback Callback lets you request that the system notify you when a busy extension has become free. 1. Dial the feature access code for Callback and then press YES. 2. Listen for re-order tone and then hang up.
Call Handling Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Dial the feature access code for Call Pickup-Dialed and then press YES. 2. Answer the call. To answer a call that is ringing at a extension not in your Pickup Group: 1.
Music on Hold is supplied by the ICP. See your system administrator. Mobile Extension Mitel Mobile Extension is a software solution that enables you to twin your desk phone with an external PSTN-connected phone (your cell phone, for example). Calls arriving at the desk phone ring the cell phone simultaneously, until one or the other is answered, or if unanswered, are forwarded to voice mail.
Menu Operation Menu Operation Navigate the Menu Off hook- On hook- Back- Confirm key and On/Off key Left Right C (Clear )- and MUTE key MENU key Down Enter/Exit the menu Enter Menu mode by pressing the Menu key or the Left or Right navigation keys. Use Left or Right to move between tabs.
5602 Wireless Handset User Guide The Phonebook Tab • Name: • Call ——> Albert E. Bert A. Christine David Fred C. (All entries are shown in alphabetic order) • New • Add contact —> • From Call list • Name: •...
Messaging Messaging Receive a Text Message When a text message is received, the LED flashes and the message alert signal sounds. If a message is received during a call, a beep notifies the user and the message is stored in the message list.
5602 Wireless Handset User Guide Confirm a Manual Acknowledge Request If you receive a message with manual acknowledgement, the message must be confirmed with the handset. 1. In the Message menu, select Inbox and press YES. 2. Select the message and press YES to open it. The message appears with the question “Confirm?”.
Phonebook The 5602 Wireless Handset has a personal phonebook with 100 entries, to which names and numbers can be added, deleted, and edited by the user. In addition, a company phonebook with up to 1000 entries can be downloaded to the phone. The company phonebook name and numbers cannot be edited or deleted by users.
5602 Wireless Handset User Guide Delete Name/Number 1. On the Phonebook tab, select Delete contact and press YES. The names in the phone- book are shown in alphabetical order. To search the list, enter the first character(s) in the name, or step with .
Messaging Set different Ring Signals for Internal Call, External Call and Call Back 1. In the Toolbox menu, select Sound & Alerts and then press YES. Select Ring signals and then press YES. You can set different signals for internal calls, external calls and call back.
5602 Wireless Handset User Guide • Automatic: to turn backlight on automatically for example, when a key is pressed or when an incoming call is received. The backlight turns off approximately five seconds after the phone has been used. 4. Press YES to save the setting.
Messaging Set Date Format 1. In the Toolbox menu, select Time & Date and then press YES. 2. Select Date format and then press YES. 3. Select a date format. (Choices are: DD-MMM-YY, MM/DD/YY, DD-MM-YY, or YYMMDD.) 4. Press YES to save the setting. Phone Lock settings Activate the Phone Lock You can activate the Phone Lock feature to protect the phone from unauthorized use.
5602 Wireless Handset User Guide Change the Menu Language 1. In the Toolbox menu, select Language and then press YES. 2. Select a language from the list: Dansk (Danish), Nederlands (Dutch), English, Soumi (Finish), Français (French), Deutsch (German), Italiano (Italian), Norska (Norwegian), Português (Portuguese), Español (Spanish), and Svenska (Swedish).
Registration Over Air Registration The 5602 wireless handset can subscribe up to eight different base station systems. To subscribe a new system, you need to know the “Park:” (Portable Access Right Key code) and “Ac:” (Authentication code) related to the system to which you want to log on. Contact your system administrator for more information.
5602 Wireless Handset User Guide Priority for the Base Systems The default order of priority is the order of entered subscriptions. This means that the first subscribed base station system has the highest priority. This list can be edited. 1. In the Toolbox menu, select Network and press YES.
Operation Notice Operation Notice Accessibility and Voice Quality The base network is not always available. If you cannot get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. Operating Area You can only use your wireless handset in the area that is covered by your system.
5602 Wireless Handset User Guide Maintenance Charge the Battery Place the telephone in the desktop charger. When the green LED on the charger is on or flashing, the battery is being charged. An animated battery icon is also shown in the handset display indicating charging by starting with its current charge and ending with the full charge.
Maintenance Replace the Battery If the standby time for the cordless handset becomes too low, the battery should be replaced. Please contact your system administrator or your supplier for information about new batteries. Insert the battery as described in the illustration below. Note: After replacing the battery, the “Battery”...