Troubleshooting; Authorized Service Centers - Casablanca 42900-01W User Manual

Troubleshooting

Fan doesn't work
• Press a fan speed button (1-4).
• Check the wall control battery.
• Check the circuit breaker to
ensure the power is turned on.
• Make sure the blades spin freely.
• Turn off power from the circuit
breaker, then check all the
connections according to the
wiring diagram on page 6.
Noisy Operation
• Tighten the blade screws until
they are snug.
• Check to see if any of the
blades are cracked. If so, replace
all of the blades.
Excessive wobbling
• Tighten all of the blade
screws until they are snug.
• Use the provided balancing
kit and instructions to balance
the fan.
Lights dim when turned on or
do not turn on at all.
• Make sure the wattage of the
light bulbs installed matches
the specifications on the
light sockets (see page 14 for
instructions on changing the
bulbs).
42900-01 • 03/18/15 • © 2015 Casablanca Fan Company
Remote does not work
• Make sure the battery is installed
correctly.
• Install a new battery.
• If the remote still does not
work, you may need to pair
your remote. To prevent faulty
operation, please disconnect
power (at the wall switch,
breaker, or fan) from all other
ceiling fans within range while
pairing. To pair: cycle power
to the fan by turning power off
and back on at the wall switch
(or circuit breaker if necessary).
Within three minutes, press and
hold both the Fan Off button and
the 4 button for four seconds to
pair the remote. If applicable, the
fan will turn on and the lights
will flash and stay on to indicate
successful pairing.
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www.CasablancaFanCo.com
AUTHORIZED SERVICE
CENTERS
For the most updated list of
Casablanca Authorized Service
Centers, visit
www.CasablancaFanCo.com or
call toll free 1-888-227-2178.
1.888.227.2178